Their work was professional. The salesman knew what I wanted. They did a beautiful professional job. I would recommend them to anyone.
I have already referred you.
Areas Of Satisfaction - I was most satisfied that they did the job in a timely manner.
I was very satisfied and I will be calling you again.
Likely To Recommend - I was very satisfied and I will be calling you again.
Areas Of Satisfaction - From beginning to end, everything went smoothly and flawlessly. I have no complaints.
Problem Resolution - They did a great job of working through the issues.
Areas Of Satisfaction - Their customer service and responsiveness were done very well. They did exactly what they said they were going to do. They did a great job of fixing and resolving issues.
Employees & Subcontractors - There were employees only and no subcontractors.
Areas Of Satisfaction - I was most satisfied with the quality of the windows, the quality of the installation and their punctuality.
Additional Comments - Very good quality windows with a good quality installation.
Areas Of Satisfaction - High quality products and a friendly and knowledgeable staff.
Quality product, superior installation & very fairly priced.
Areas Of Satisfaction - I was most satisfied with the price and installation quality.
Joe is welcome in my home at any time. He was our installer and he was very professional and courteous. He was fantastic, we're very pleased with his work.
Areas Of Satisfaction - They adhered to what they said they were going to do in the time they said they were going to do it. They did our kitchen and we were pleased with that, that's why we went back.
Lead Source - Friends of ours years ago had used them for their kitchen.
The sales person was great they worked with me with the price and communicated with me very well. The person that came out and installed the windows was very easy to work with and overall I was happy. The also kept to our timeline of getting things done.
Areas Of Satisfaction - The sales person was great they worked with me with the price and communicated with me very well. The person that came out and installed the windows was very easy to work with and overall I was happy they kept to the time line.
I already have recommended them to a friend!
Areas Of Satisfaction - I was most satisfied with the overall project. The salesman was not pushy, the proce was perfect for what we needed. The contrctors were excellent they got the job done in 1 day verus the 2 they had said they needed. The windows are beautiful and are saving su alot of energy. We plan to use them again in the future!
Areas Of Satisfaction - Customer service was awesome. The contractors were on time, kept clean work space and very little noise. I work from home and was prepared to have my work disrupted but that did not happen. I have already recommended American Windows to my friends.
Additional Comments - I love my new windows and it was a pain free experience
Areas Of Satisfaction - I was most satisfied with the windows and the price.
Lead Source - We heard about them when we were looking up different windows. We got half of them one time and then the other half another time.
Really appreciated working with their staff, very professional, good price for the quality and great installation experince!
Areas Of Satisfaction - I was most satisfied with the salesperson and how they managed the whole process.
Areas Of Satisfaction - I was satisfied with everything but the weather, they had no control over that.
Employees & Subcontractors - They were very, very nice.
Areas Of Satisfaction - I was most satisfied that they were on time that they came and did the job and were very cooperative.
Additional Comments - They did a wonderful job. I was very pleased.
I would have no problem recommending them to a friend.
Areas Of Satisfaction - I was most satisfied with the timeliness of the installation , the product & the cleanliness.
Areas Of Satisfaction - I was most satisfied with the products we had purchased, the windows and door. The product itself was very good, the install was fine. The install with the windows there was a few debris and stuff left outside, but beyond that, they did a good job. They also kept to their schedule which was important to us.
Areas Of Satisfaction - I was satisfied with everything.
The salesperson had no pressure, gave me my options and didn't take up my time.
Areas Of Satisfaction - I was most satisfied with the salesman and the installer. He was on time and communicated well. They were very good.
Additional Comments - I was very pleased.
Everyone was very polite, the owner is very nice and the workers are very nice. I could not have asked for a better situation.
Areas Of Satisfaction - They said they would be here for a short time and they were in and out.
Areas Of Satisfaction - I was most satisfied with how very efficient they were.
Areas Of Satisfaction - I am most satisfied with the windows. They work well and are beautiful.
They were terrific. Les was super good.
Areas Of Satisfaction - I was satisfied with everything they did.
They had excellent service and workmanship. They also had fair pricing.
Glass Guru solved a difficult problem with an outside door. No one else we called even suggested they could do what Glass Guru did. The cost to us was very reasonable considering everyone else quoted us 3 or 4 timesthe amount Guru estimated and charged us.
Very professional and did quality work as promised.
Just moved in a week and a half ago and punchline still incomplete.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Window Industries / Premier Kitchens and Bath as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys