I would never use A. E. Fickert again. My home sat empty for a whole year. I had to hire another contractor to come out and finished up their work.
I wouldn't to that to a friend let alone my worse enemy. I will say people can be nice to your face and talk a good game. I was not please with hardly anything at all with the work and labor of this company. They did more to make me upset and depressed. I sorry I couldn't say the name of this company if I was paid too.
They were very professional. They were here when they said and they answered all of my questions and made me feel very secure with the work they were doing.
You have to stay on them constantly. It's two years and we're still waiting on a couple of fixes
They are a terrible company.
The workmanship was good. However, knowing when they were coming and for how long was an issue.
The guys that did the installation were super, and kept the sidewalk cleaned up.
Job well done by a great company. A.E. Fickert promptly serviced us in a time of need and surpassed all expectations.Thanks.
I have never been involved in fire damage before. They did it in a very professional way and they handled the situation. I was very pleased with the workmanship. They had quality people.
If I needed a company to do some work for me, I would go to A.E. Fickert because they get the job done at a fair price. I've known the family for years.
I am happy with the work A.E Fickert did and I am glad that I got it done when I did, I think the work will last me a lifetime.
I would have to tell them I'm satisfied with my roof but not the work that they did.
My satisfaction is important to everyone I've dealt with at A. E. Fickert. I never felt they tired of my clarification questions and the quality of their work is excellent at worst. I would say outstanding.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of A. E. Fickert as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys