Review the above mentioned items and provide me reasonable feedback or resolution and maybe I'd recommend.
Overall, Wynn was very concerned about the things that were concerning to me and wanted to make sure that everything in the house met and exceeded my expectations. Anything that I found that needed to be corrected, they addressed immediately. I have been given an open door policy as far as contacting them with any issues or concerns I had.
I was really pleased with the home except for the small issues that were not resolved in a timely manor. Overall it is a beautiful home.
I am satisfied with the home but not the customer service I received after the home was bought.
Communication was good. Quality of the build is average. There were issues with things, and I believe there are going to be issues in the future. The warranty was good, I had problem with the garage door and they came out and addressed it. The employees were good as well.
It's a beautiful home!
Haven't had many warranty issues yet so I can't complain. My few issues have been answered and responded to quickly.
Poor finish quality in the house. Lack of gutters on the back of the house.
Wynn builds a quality home and are very responsive to correcting issues from the final walk through.
I wasn't satisfied with their choice of light fixtures. I thought there were some shortcuts taken. They could have spent a little more money and make it much nicer.
2 1/2If it's a finished product that has been finished that they did all the details and they chose everything then yes I would recommend but if the individual actually wants to go with them to build the house then no, I wouldn't recommend them.
The experience has been less than satisfying. The home is great and I have no issues with the quality of the home. It just has been an issue communicating the with staff.
We love our new home from Wynn Home, but within one week, we're already running into problems. The floor plans are nice, but we see a lot of corners being cut.
Wynn Homes has been easy to work with at a couple of locations and a bit stressful at one location--I believe they allowed others to represent them in sales negotiations--very unprofessional. We bought at one of the other locations and have had a good experience
I love the home; however, during my first look at the house there was a lot of unfinished items that needed attention (i.e. painting....looked like one coat was applied). It also seemed that a lot of contracts were being executed and the representative was stretched thin.
Wynn Homes makes the buying of a new new easy. The Warranty Manager met us before and after closing and assisted us to understand the do's and don'ts of owning a new home. As a person that is not very handy with electrical and construction work, Jerry the Warranty Manger, Wynn Staff assisted us every time myself or my wife had a question or experience where we needed a pro. ***** 5 of 5 Stars in our experience. Wynn staff made and continues to make us feel at home.
A home purchase is a huge investment. When buying a new home I want perfection. I do not feel I got anything close to perfection with this home. We do not feel Wynn homes pays enough attention to details when building home. They make excuses for tacky work and do not seem to value the customer's concerns large or small.
We had a great experience and would recommend them.
Best quality in a home that I have ever experienced!
Wynn does build good homes, I was impressed. Although, for an entire Eco home, I was a bit surprised they went with bottom of the barrel thermostats. I also raised an eyebrow at the water heater in the crawl space, but perhaps that just is the way the house was designed. If I could do it again, I'd get a basement, dry storage attic and hot and cold faucet in the garage. I'd definitely suggest tile as a bathroom floor and upgraded appliances.
I love my actual house (the layout), but the negotiation process was ridiculous. They wouldn’t budge on the price AT ALL and then they charge you for everything. It’s a new house so you are already stretched thin having to buy a fridge, washer, dryer, blinds, but then they even charge you for freaking SCREENS in the windows ** insert eye roll** They fought tooth and nail when I asked them to screen in my covered porch, put up a fan, add a screen door, and a gas line for the gas stove I wanted (there was no stove when I was going through the negotiation process). Also, you apparently put the outlet above the fireplace (where you'd mount a TV – the ONLY place really to mount the TV in the living room) in the WORST place (according to Best Buy who mounted my TV – the wall mount would have to go RIGHT over the outlet). I had to pay an electrician to move it...$150 roughly and then have Best Buy come BACK out to actually mount my TV, so frustrating.The worst thing, was Wynn Homes straight up LIED to me during the very end of the negotiations / closing process, saying it would be like $150 for a gas line to be put in when I wanted a gas stove… and then came back and said it was going to be $1,500 (around there – drastic difference in price). Apparently, there was miscommunication between the selling agent and the Wynn Homes person regarding my house and the fact that it had already been completed / erected vs. not built yet (… the selling agent should know which houses have been built on the property and which ones are in process). I was SO upset. It was the selling agents and Wynn Homes mistake and it cost me a LOT of money when was already stretching myself with an almost $300k mortgage. No apology, nothing…. It was really poor customer service. It was there mistake and they should have covered it (my realtor had written proof of this miscommunication). Luther Parrot, the Warranty Manager for Harris Crossing, is the best. He's so nice, personable, professional, and on top of everything. He is always available and ready to assist with anything I need. When he notices issues with my house (ones I wouldn't normally have noticed) he informs me of them immediately and starts working on an action plan right away, which I really appreciate. He has also been with me through the whole home buying process, so it's great to work with one person who you are familiar with vs. getting tossed around t various people to resolve you issues. I can't say enough good things about Luther!Don’t get me wrong, I love my house and I’m glad I purchased it. It was just the negotiation process was a nightmare. They probably knew I was already attached to the house and gotten pretty far into the process so they could push back on everything and I would just accept it / have to deal with it…. It could have been a much smoother process with a little more attention to detail and Wynn Homes giving in on the “little” things that are so easy for them to do but were a big deal to me to not have to deal with after I moved in (like the porch celling fan, screening it in, etc.)
Wynn homes was very quick to respond to our warranty questions. They came out and fixed most things on the first visit. Teddy was excellent and we felt like we made a new friend. Very helpful and friendly!
I really like the look of the homes exterior and really appreciate the fact that they don't appear to be 'cookie-cutter' looking homes, each looks a bit different in style and color. The sod they laid down was not good at all and I noticed the model home has had the sod replaced several times already. I think the interior paint should have been better, as the paint seems very thin and the slightest rub will make paint come off or put a scratch in the wall. HVAC needed work, as it seemed to freeze up a lot, not just mine, but many neighbors too. Overall I would recommend Wynn, but would see if they could include a couple upgrades to prevent issues down the road.
We have been very pleased with wynn homes. They have made things simple and their staff is easy to work with. Their quality of homes is much higher than others we looked at!