Wynn Homes

Several issues with the home warranty

Helpful with anything that comes up!

Failure to live up to their commitments documented.

Still waiting for a repair to be made. I submitted repair requests in March (4 months ago).

I had problems with sand getting into the pipes and called plumbers several times even after the warranty expired. Also the back porch concrete cracked. Also there was an area in the living room that was not properly fixed. Also on the front porch the flower bed was too close. Also when the winds blew the siding were too noisy too sleep at night. Also I recommend you paint the garages in your homes. So many problems. I had someone to fix the problems. I was do frustrated with the home that I moved out and put it up for sale. Now it under contract and will never buy anther Wynn home.

Left with a delapidated driveway and sidewalk. Concrete spalling and builder refuse to warranty.

Very poor quality for the money. Poor foundation on a new construction. We will probably have to invest more money to fix issues that they had to come back to attempt to fix multiple times.

Review the above mentioned items and provide me reasonable feedback or resolution and maybe I'd recommend.

Areas Of Satisfaction

Overall, Wynn was very concerned about the things that were concerning to me and wanted to make sure that everything in the house met and exceeded my expectations. Anything that I found that needed to be corrected, they addressed immediately. I have been given an open door policy as far as contacting them with any issues or concerns I had.

I was really pleased with the home except for the small issues that were not resolved in a timely manor. Overall it is a beautiful home.

I am satisfied with the home but not the customer service I received after the home was bought.

Communication was good. Quality of the build is average. There were issues with things, and I believe there are going to be issues in the future. The warranty was good, I had problem with the garage door and they came out and addressed it. The employees were good as well.

It's a beautiful home!

Haven't had many warranty issues yet so I can't complain. My few issues have been answered and responded to quickly.

Poor finish quality in the house. Lack of gutters on the back of the house.

Wynn builds a quality home and are very responsive to correcting issues from the final walk through.

I wasn't satisfied with their choice of light fixtures. I thought there were some shortcuts taken. They could have spent a little more money and make it much nicer.

Yes.

2 1/2If it's a finished product that has been finished that they did all the details and they chose everything then yes I would recommend but if the individual actually wants to go with them to build the house then no, I wouldn't recommend them.

The experience has been less than satisfying. The home is great and I have no issues with the quality of the home. It just has been an issue communicating the with staff.

We love our new home from Wynn Home, but within one week, we're already running into problems. The floor plans are nice, but we see a lot of corners being cut.

Wynn Homes has been OK to work with at a couple of locations and very stressful at Bailey Farms-They allowed others to represent them in sales negotiations--very unprofessional and coarse. We walked away from the contract at Bailey Farms and bought at one of the other locations and have had a pretty good experience

I love the home; however, during my first look at the house there was a lot of unfinished items that needed attention (i.e. painting....looked like one coat was applied). It also seemed that a lot of contracts were being executed and the representative was stretched thin.

We like our house, but there was a serious lack of attention to detail from the sub contractors. We have had the painter out a few times to make small fixes, every interaction we have had with them was negative. They have been extremely rude to us anytime they have come out to fix something. On the plus side, Dennis and Doug do an outaianding job of communicating with us and staying on top of sub contractors to get work finished ASAP.

Wynn Homes makes the buying of a new new easy. The Warranty Manager met us before and after closing and assisted us to understand the do's and don'ts of owning a new home. As a person that is not very handy with electrical and construction work, Jerry the Warranty Manger, Wynn Staff assisted us every time myself or my wife had a question or experience where we needed a pro. ***** 5 of 5 Stars in our experience. Wynn staff made and continues to make us feel at home.