Very professional, top of line products and service.
Recognized Excellence - Jim Wilson, Derrick and Mike
Areas For Improvement - They were great!
Additional Comments - We will use them again.
Recognized Excellence - Jim Wilson owner. Have used his company for 30 years and he stands behind his quality work
Recognized Excellence - Jim was very helpful in going over our options.
Areas Of Satisfaction - Couldn’t be more happier with our two new doors!
Additional Comments - The doors were on time and installed on schedule as promised
Very professional every step of the way!
Recognized Excellence - Jim Wilson was very helpful and responsive. The two men who did the installation were very experienced.
Additional Comments - The project was competitively priced, scheduled quickly and done very efficiently. Totally satisfied. I would highly recommend and will use Wilson for other exterior repairs.
Wilson Home Restorations' estimate was competitive, work was done quickly, the crew was on time, diligent and the quality met or exceeded all expectations. Couldn't have been better. I would highly recommend and will use for future projects.
Recognized Excellence - Both Michelle and Scott were just wonderful and very professional.
Areas Of Satisfaction - scheduling was fantastic
Additional Comments - Highly recommend their professional services!
Recognized Excellence - The crew that provided the work has done several projects for us. Very courteous, skilled workers.
Areas Of Satisfaction - I wasn't sure about them siding the door fascia trim. It turned out great.
Additional Comments - I would use them again, and refer them to anyone
Recognized Excellence - This project was smooth from start to finish. Scott and Michelle did a great job communicating details and returned calls and emails quickly. The gutters Scott suggested are more efficient and the crew did a great job installing them.
Areas Of Satisfaction - Wilson Home Restorations met all of our expectations.
Clean - You wold never have known they were there.
Communication - Phone calls and emails were answered quickly and fully.
Quality Of Workmanship - When I look at the repaired area I cannot tell the difference between the repaired area and the original.
Professional & Organized - Excellent
Areas For Improvement - None
Areas Of Satisfaction - The repair was done quickly, cleanup was excellent, workmanship was excellent and the workers were very friendly.
Additional Comments - All the staff at Wilson were friendly, helpful and professional.
Recognized Excellence - Jim is sthe owner and he actually is visible and particpates throughout the work. He checked in with me often and truly wants the job to be done right!
Areas For Improvement - None, I did a complete remodel outside and it turned out amazing
Additional Comments - I am a repeat customers because they are honest and do quality work.
Recognized Excellence - salesman Scott as well as the workers installing the windows.
Additional Comments - another job well done for me by Wilson Home Restorations.
Recognized Excellence - I especially have to thank Jim Wilson. He was always available and made sure that the whole process was a smooth as possible.
Areas For Improvement - I was happy with all areas during the whole process.
Areas Of Satisfaction - I was happy with all areas during the whole process.
Recognized Excellence - Jim Wilson, Job foreman Yani.
Jim carefully listened to our window replacement needs and then made excellent recommendations to improve the appearance and comfort of our home. He carefully explained our options and then gave us time to make final decisions. His workers took exceptional care during the installation process. We absolutely love the finished project!!
Recognized Excellence - Jim Wilson
Jim and his team did a great job on painting my house and repairing the siding. They have strong attention to detail and resolved all punchlist items to their customers satisfaction. They take the extra time and care to ensure that the job is done correctly. Jim and his team are easy to work with to resolve open items. They finished on time and on budget. I would highly recommend them.
I would recommend Wilson Home to anyone considering new window installation. I would gladly invite anyone I know to come and see the windows for themselves.
Very responsive, good work. Custom patio door at a reasonable price. Used Wilson for a number of projects in the past for myself and family.
Wilson Home Restorations is an excellent company to work with.
Areas Of Satisfaction - Willingness to do exactly what we needed. You were very responsive in this regard. Also you recommended an alternate approach for one window, which we pursued, and that worked out as well. Final results look great.
Areas Of Satisfaction - I liked working with Wilson Home Restoration Inc. because they took care of every aspect in completing the job; from scheduling to materials ordering, and more. I also enjoyed the workmanship of the crews, who were polite and respectful. The siding crew was constantly asking for my opinion on the job and took my feedback seriously.
Quality workmanship at a great price.
Areas For Improvement - Wilson home exceeded my expectations.
Areas Of Satisfaction - I was most satisfied with the salesman, Scott. He was honest and direct. I never felt as though I was being sold. It was more "here are some choices, lets resolve the problem." I never felt pressured.
Lead Source - I heard about Wilson Home Restorations when I searched on the internet, and they came up as well as a recommendation from my wife's friend.
Areas Of Satisfaction - Everything! Very professional and the quality of the work is great
Areas Of Satisfaction - I was most satisfied with the expertise of the owners and installers and their professionalism.
Areas Of Satisfaction - We were especially pleased by their intelligent, low-pressure/high-information approach. Dealing with Jim Wilson was a genuine pleasure. The window installation team was terrific. They were professional through-and-through. They did the job right.
Areas For Improvement - There are no areas where they fell short, in fact, they exceded my expectations.
Areas Of Satisfaction - I was most impressed with the extensive knowledge of my project (several new doors one of which was a custom order) and the ability to order the correct materials the first time and install with no issues at a level that clearly showed the years of experience of the owner and the professional employees of the company.
Areas Of Satisfaction - Overall attention to detail
Areas Of Satisfaction - Subcontractor on the siding were great. Two workers. They took their time and did a professional, high quality job. Their attention to detail was great.
Lead Source - I saw their work on a neighbor's house. Neighbor spoke highly of them
Areas Of Satisfaction - Jim is easy to work with. He's very accessible. He is patient and detailed. He goes out of his way to make sure we are satisfied.
Areas Of Satisfaction - ResponsivenessQuality of product and installationSticking to budget
Problem Resolution - We didn't have any problems.
Areas Of Satisfaction - They were professional, timely, and on schedule.
Areas Of Satisfaction - The whole experience was excellent. The contractor who did the quote followed through and showed up everyday to check the work. The construction and workmanship as excellently done. Any concerns were addressed immediately. They are a great crew.
Lead Source - I had used them a long time ago as "Wilson Colonial Exterior," they did a good job so I thought I would give them a call back.
Areas Of Satisfaction - Jim Wilson is a dedicated professional who is knowledgeable, reliable, and commited to completing the job. He cares about customer satisfaction and the quality of the work and materials his company provides.
Lead Source - In researching Sunrise Windows, it was noted his company installed them. I had three estimates from three different window replacement companies and chose Jim's company. Jim was knowledgeable and his experience was evident when he came to my home to provide an estimate.
Areas Of Satisfaction - Every step of the way was a positive experience....Highly recommend them!!!!
Areas Of Satisfaction - Everything! Value and quality especially!
Areas Of Satisfaction - I chose Wilson Restoration because of the thorough job Jim did in explaining my options, showing me the various materials his company was going to use and working with me on a price I felt comfortable with. I was on vacation when then job took place so could not comment on the sub contractors, but in all communications with the office, the employees were always professional and courteous. I am sooo happy with my new soffits, downspouts and oversized gutters!!! When it rains and my gutters don't back up and the soffits don't look like they are falling down, I am happy all over again that I chose Wilson Restoration!
Areas Of Satisfaction - The team that installed my windows turned out to be the same trio who installed the windows at my previous home. Great bunch of guys: Fast, organized, and cheerful.
Areas Of Satisfaction - I was most satisfied with everything that they had promised and agreed to do on the contract.
Professional & Organized - Jim returned every phone call and email I made/sent in a timely manner.
Construction Quality - I am certain I got top of the line products and the workers paid close attention to the details.
Communication - Jim was patient and helpful while I was deciding on my roof and siding colors!
Clean & Safe - The roofers covered my windows/doors/and landscape so nothing was damaged. The siding workers cleaned up each evening and made sure the ground debris was removed for the safety of my dog.
Employees & Subcontractors - I spoke a few times with office staff and my requests were handled promptly.
Likely To Recommend - I already have!
Areas For Improvement - None
Areas Of Satisfaction - I had so many questions and color changes and date requirements and Jim worked for MY 100% satisfaction!Jim made several trips with samples for me to look at. Jim also made sure the work was done during a convenient time for me!
Lead Source - I remember seeing a Wilson Home Restorations truck in the area. I looked them up on the computer and did some research. I called Jim and he came over and gave me an estimate. He left a folder with his insurance binder, BBB information and a list of references. From Jim's presentation of the products he uses, his explanation of the process and expected completion time, I felt confident that the job would be of quality and professionally executed. I am so pleased with the finished product!
Areas Of Satisfaction - They were responsive to my needs quickly and did a nice job!
Areas Of Satisfaction - I was most satisfied with the fantastic job. It was neat and trim. The color we picked out is fine. I just hope it will all stay in place.
Areas Of Satisfaction - Jim Wilson's team did a great job on the windows and siding installation. Everything that was promised in the contract and orally was completed with the utmost professionalism. I am planning on using Jim to complete the rest of the windows in the fall.
Areas Of Satisfaction - I was most satisfied with the quality of work.
Areas Of Satisfaction - I really enjoyed working with the sales rep.
Lead Source - A neighborWilson has done four projects for me over the years. I am always happy with their work.
Areas For Improvement - None, they exceeded expectations!
Areas Of Satisfaction - On time, on budget, courteous, clean, quality workmanship.
Areas Of Satisfaction - WHR is reliable, timely, professional and its work product speaks for itself. If you have a question you get an answer. The price is your price and WHR performs beyond expectations.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Wilson Home Restorations as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys