We were promised a lot of things. Schedule, budget, communication, were all disregarded once project was initiated. Felt like we were sold one thing and fought to get it delivered correctly every single step of the way. Took longer to finish than should have due to very poor planning schedule. Details for the job were non existent, forcing me to ask and question every detail with little confidence on what would be delivered. Very unsatisfied with level of service, however, finished product was satisfactory.
I am very appreciative of the high quality of work that VanderBeken provided. Everyone that I dealt with at the company was courteous and very capable. I would enjoy working with them again.
My overall experience with Vanderbeken was much better than expected. They communicated frequently, their ideas were very helpful, and the quality of their work was superior. I was so fortunate to find them and would hire them again in a minute for any other home project.
This is the third time we have hired Ron VanderBeken to remodel our home. In every project from converting a garage into living space with woodstove installation and granite surround, to building a detached carport, to this, our latest experience, adding over 1,000 sf to our house, leveling the yard and widening our driveway, Ron has excelled in everything. He is personable, available, and fastidious in every detail. His dedication to quality and beauty is evident in every corner of our home. For ten years we planned our "dream home" and to see it crafted out under Ron's expertise has been an amazing experience. It's more beautiful than we ever imagined!We always recommend Ron to everyone. He's the only man we'll ever hire for home projects.
Ron agreed to work with me when no other contractor I contacted would, regarding the repair of defective work from another contractor. I asked a lot of him and his team regarding documentation, asked a lot of specific questions and he was super patient and accommodating. And, AND - he did an in person visit a couple of months later to see if everything was as it should be and if I had any concerns or questions. That kind of follow up and integrity is rare. VanderBeken Remodel is worth every penny.
Everyone was exemplary.
Thank you for going above and beyond, documenting and taking many pictures of what was done by the other contractor and how you fixed it so the shower would drain properly. Thank you for your willingness to take on my project when no one else would.
They knew how to do everything very well, and most of all, everyone involved were so nice! & easy to talk to, and totally trustworthy (ie: leaving keys for house)
Hiring remodelers is almost like a marriage- so trust is the most important factor. We totally trust Vanderbeken to do their best, and finish the job no matter any circumstances.
I was very pleased with the work they did. Everyone involved did an amazing job and we are very happy with our kitchen!
I was most satisfied with their customer service, communication and problem solving.
We have used VanderBeken Remodel & Repair for the last three project and we are very happy with their high quality work.
I have been very satisfied in all of the areas.