I am really impressed with Van Metre Homes. They have good quality.

This is my first home. I do not have a basis of comparison. I do have a structural engineering background, and I am not so impressed with their construction quality.

The AC Unit in my home did not work from the moment I purchased the home and moved in. Response to correct the issue has been very delayed as it has been over a month and I still continue to not have working AC in my home.

Horrible build quality, I’ve got pictures of things that were left off even after move in. Sales team are nice until after the sale, they treat you wrong. Managers (construction, sales, etc) all not really helpful (1 man throwing you to another to avoid helping you) nobody really cares here just there I guess for a paycheck and they don’t give a shit. I started seeing all this after we put a deposit.

The arrogance from the sales team, to the construction/PM, to the warranty team. Just a terrible builder to do business with and the home is cheaply built, to say the least!

I know we fell in love with our model from our first viewing. We are enjoying the layout, the ceiling heights are very comforting. We are settling in nicely.

The quality of all the material we have in the house is low quality because when we leave here, we can see it obviously. I have spoken to neighbors, and they agree with what we see at this property. For what we paid for this house, we are dissatisfied with the quality, especially with the floor, labor, and quality of this house. A family member owns a Van Metre home in a different location, and compared to theirs, the labor and quality on our home are low-quality. We heard they are building these in a short time, and they inspect them. That is why we are having issues, and we are having issues with the labor and quality. We are having issues because of that.

Buying a home is stressful, the team here contributed to making it a lot less stressful.

Like the style of the homes. Nice Floorplan.

The quality of the model home was good, and I expected the same quality in my own home, but I did not receive that. Overall, I am happy with their service, but there was a difference in quality.

Build quality, even more.

I thought the quality and their service were good.

Homes are beautiful! Process from start to finish was very professional, informative and organized.

I have already recommended Van Metre to a few friends, and they were recommended to me by a friend.

Great customer service

First home purchase, don’t have much to compare it to but it was pretty simple.

Sales people were friendly and professional

More attention to detail, better craftsmanship.

I’m more likely to recommend if you allow buyers to pick their options. Every other builder does

The sales and construction team were outstanding. This is truly our dream home.

It was initially a difficult process as I wanted to make modification to my contract a couple days after the 3 day window. I needed an additional bathroom for my elderly mother and continued to recieve no as a response from the staff on site. I wanted the home so much and I had already committed my funds 60K, so i eventually went corporate for a solution. I would have appreciated if the on site staff would have went to corporate on my behalf earlier in the process, so I could have received everything i wanted in my new home.

Another issue, I stayed in a Van Metre apartment rental property strategically to take advantage of the Van Metre rewards program only to be disappointed by the on site staff again by not finding a way to honor the program for a customer.

Finally issue, the day that I closed on my new home January 29th 2025, I received the wrong set of keys to the my new home which impacted lots of things for me and made me feel quite emotion about the situation considering all the previous issues.I brought this to the attention of on site staff to see what they could do for this extreme mishap on there part or the colke time partnership part for the closing process. Nothing has been done to date and I have been in my new home for nearly a month. I don't feel comfortable make a public recommendation considering all that I have experienced that didn't need to happen.

The sales team is excellent and very responsive. All of our questions were answered during the process and if they did not know immediately, they followed up with a solution shortly thereafter.

Everyone we worked with was so friendly and welcoming and really kept us at ease throughout the entire process. The quality of the build is also excellent and pleasantly surprises us every day as we find new well-thought-out details. This being our first home buying experience made it especially stressful and scary for us, but everything that Van Metre did made it exactly what we could've ever wanted it to be. I would gladly recommend Van Metre to anyone I knew (especially first time buyers!) based on our wonderful experience. We felt and continue to feel, so taken care of.

There were a couple of issues that didn't make me want to give them a 5.

Nothing can please everyone.