Better than i imagined
They were very professional and researched what they needed to do. They did a good job.
Very much so.
I would like to recognize Lee Simmons and Thomas.
I was most satisfied with the knowledge of what needed to be done and the execution of the installation.
The concept they have with gathering before they get started really impressed me. We really enjoyed the fact that it got done and they were willing to make any changes. I could go on and on. It was good experience.
Kitcent dining remodel for an open concep anbrandnew ckiethe.dd
That was great!
I would like to recognize the salesperson. Philip and Larry were very kind, understanding, willing and hard workers. We couldn't have asked more more. We liked Mark a lot too. He checked on the job all the time, took all our calls, made all our changes and very got upset or irritated with we wanted different things or changes.
TraVek exceeded our expectations in every area. The kitchen turned out beautiful. They were very helpful to me in helping me make my decisions. Everything looks high end. That is what I love.
I am really excited to use it. We had to leave right after they were completed the renovations for the Summer. I can not wait to get home and use it.
Davin provided exceptional service.
I was satisfied with all of them.
They were very professional, respectful, and courteous. They met all of my expectations--went ways beyond what I expected and I have recommended them to many of my friends and relatives.
I would like to recognize Todd Raisanen for his exceptional service.
They were pretty great, I was impressed.
The salesman David and the project manager. The project manager communicated with me well and if I was to have any more work done I would probably request to have him if possible.
Rod..David and Wendall
Jim was superb.
I am very pleased with the quality and integrity of Travek, Inc in building my home addition.
It ended up as a 5. We had an issue at the beginning, but they corrected it.
I would like to recognize Hans for his exceptional service. Hans did a great job from start to finish and was great at communicating the whole way through.
TraVek did not fall short of my expectations in nothing really. They hit all the marks.
Travek met all the expectations that they put forth. They laid everything out cleanly and hit all the marks.
Mark Poulton for excellent knowledge, problem solving, positive attitude managing the project onsite. Todd Raisanen worked relentlessly to overcome a ridiculous number of petty permit roadblocks the City of Phoenix threw at the plan. I'm not sure there is anyone else who would have put in that kind effort and could have made it happen. Cosme (grading, concrete, stucco, pavers) was excellent and really worked hard to help make some of the fussy details we requested come out right.
Working patiently through numerous details to create a design that fully met our wishes and then achieving it in the final outcome. Incredible tenacity getting through months of city permit denials (mostly, bureaucratic silliness and some really stubborn, lazy people in the planning departments - my favorite was the fire chief denying the permit (while laughing at us) because the city's fire hydrant failed to meet its minimum flow requirement.) The subcons Travek brought on site were all of high caliber and we were very comfortable with them working on our home and around our pets.
I judge a company (significantly) on how well they work through problems and respond to issues that come up. We had a big project that is guaranteed to have things come up. Each time, Travek worked with me in positive fashion to work out the best solutions.
David our Project Manager was wonderful to work with as well as our initial contact Davin.
Sam, Mark, Philip, and their teams were great, great work and were great to work with during the project.
Sam and Mark as they were most frequently in contact with me. Scott and Davin were also key in the successful realization of project goals
Very pleased with the quality and workmanship on the project
High quality work and very reliable with follow-up after project completion
Consistently clean and nothing out of place
Never seemed unsafe
With the exception of one sub-contractor leaving the driveway a mess, everything else was good
Kept in touch everyday during the project
All materials seem like high quality
Nearly perfect work
Followed up on every problem right away and all the problems were resolved
Finished right on schedule.
Yes, very knowledgeable with all my projects
Very reliable and prompt in all aspects of business.
Dan & David
Mark. He was very responsive, responsible and professional. He went above and. beyond.
Rodney did a very good job.
All areas exceeded my expectations.
It was as usual. I have used them before and I got what I expected.
Can’t wait to use Travek again for my future remodel projects.
Jim, the general contractor, was friendly, professional, great to work with.
I love my kitchen!!!
I am so happy that Travek was able to show me a computer picture of the exact replica of my kitchen as it would look when completed. Had they not had this service I would have been devestated by my original design which looked like a sterile medical lab. Since I was able to see the finished project before I started I was able to redo the entire design to something that is warm, clean and beautiful.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of TraVek, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys