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They did do everything they said they would do. There were a few things that needed to be changed and they did make sure we were happy in the end. They were very accommodating to my schedule also.
Well, I hired Greg for a few small projects at first. Jerry was one of the painters that also worked hard on the projects. I was extremely pleased with the results and so I decided to hire them for more projects and will continue to do so in the future.
Joanna was very professional. She listened to our needs, and when there was something that we didn't like she was able to change it to fit our needs.
We were extremely satisfied with all the work, they were so wonderful. We really appreciated everything.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of TSC Restoration Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys