We've been really happy with Sun Design; they did a great job, and we love the new spaces that they created!
We would feel more comfortable answering this question after the project is complete.
They have been very thorough.
We love Sun Design and are back for our second project. We recommend them to anyone we know all the time.
SunDesign is the only firm I go to for renovations. I have only had excellent service and the designs have been brilliant and creative
Overall, the team performed very well. The project was technically complex, the work was challenging, but the team conducted themselves professionally in spite of the normal problems that arise day-to-day on the jobsite.
The design process was great. We felt supported and listened to. My one bit of advice is to be a bit more clear on the expectation setting of the process in layman's terms. We had a schedule but I didn't know what I didn't know so when they said "X meeting", I would never really know what to expect and when to expect it.
We were very pleased with the design assistance,the quality of the workmanship and the finished product.
From the beginning, the whole team has been a joy to work with. We've spent a lot of time getting to know each other and they have made it their mission to understand our needs (and helped us figure them out too). We can't wait to see our new home when the project is finished!
They had a professional design and workmanship.
The whole team has been responsive and proactive. We feel like we’re in good hands!
Everyone at Sun Design was amazing. From design to execution; they listened to my needs, guided the process, kept to schedule and budget, and left me with a beautiful product I will use and enjoy for years.
I would highly recommend them, and I already have.
Sun Design was totally professional throughout the entire process. They stand by the quality of their work!
The Sun Design team was excellent! Knowledgeable, attentive, helpful—everything you want in a design/build firm. We were grateful we hired Sun Design and will hire them again for future projects.
I especially appreciated the collaborative approach. Although the client, I also felt part of a team. From our first meeting, Maggie and Cassie asked numerous questions in order to understand my design needs and the best way to accomplish them. I'm extremely excited to turn my kitchen into better day-to-day living space as well as more room for welcoming friends.
All the members of the SunDesign's design team were easy to work with, prompt with answering questions, knowledgable, friendly, and personable. Doing a home renovation was & is very expensive and very stressful -- it feels and felt like a major life decision (because it is), and the SunDesign team acknowledged that, helped us work through various options, and provided great feedback along the way.
We selected Sun Design as the company to do our kitchen renovation because of their commitment to quality and customer service. We’ve been pleased with their responsiveness to our questions, whether they be process oriented or working out design issues.
Good comms once we got over the initial hiccup of no callback to a submitted online project query.
I have been very pleased with them. Sometimes it may be due to Covid, but it's difficult to get my questions answered. It may be that I have too many questions. They are not always there on their end when I want them, not when I need them, but when I want them. But the quality and support was very good.
We enjoyed working with Sun Design. From start to finish, they were attentive to our needs, outstanding at incorporating feedback, and delivered on time.
Already recommended to Linda and Peter Hill! Team has been responsive, easy to work with and thoughtful with suggestions.
SunDesign was very thorough in every aspect of our project, from design to permitting to scheduling to construction to cleanup to inspection to final signoff. Very easy to work with the entire team.
I felt that the salesman was a little pushy, and did not give accurate information about it. He told us things needed to be changed to be brought up to code, but they did not have to be changed.
After "living" with the work done by Sun Design for this past year, I am not as enthusiastic as I was at the onset. However, if asked for a referral I would recommend the company.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sun Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys