I felt that the salesman was a little pushy, and did not give accurate information about it. He told us things needed to be changed to be brought up to code, but they did not have to be changed.
After "living" with the work done by Sun Design for this past year, I am not as enthusiastic as I was at the onset. However, if asked for a referral I would recommend the company.
Met the company when they were working on my neighbor's house; was impressed and asked them to work on mine.
We give five stars, but with the caveat that Sun Design is expensive. However, Sun Design does great work and is great to work with.
Particularly during Covid, we were glad we selected Sun Design because they were a one-stop shop and management.
The honesty and upfront nature of Craig and Ericka working with us on budget was a real standout feature you don't see in the remodeling/rebuilding community!
Excellent professional and organization to work with.
We would highly recommend Sun Design.
We have used Sun Design on projects at 2 different properties. Their work is always quality and their employees strive to meet your goal and vision.
My 89-year-old mother recently experienced a health event, and we contacted Sun Design to do an “aging in place” bathroom remodel for her. Everyone at Sun Design has been great to work with – from my first conversation with Grace to set the process in motion, to the design and product selection with Jon and Nicolette that made our outcome not only beautiful but a look that is uniquely ours, to our amazing project manager, Jamie, and all of the supporting team members, like sweet Daniel, the trades, and the warranty team. I expect any company doing remodeling to be able to do the big things, but the differentiation is in the small details and unique extras. The entire project was handled with meticulous care from start to finish and turned out beautifully! Although Sun Design may be on the higher side of the price scale, with the quality of their work and depth of the team I would make the same decision to use them again.
Sun Design offered multiple solutions for us to select from and fit our needs perfectly.
Until we worked with Sun Design, we didn’t know what a good experience with contractors were. The bar has been set. As long as we live here, we won’t work with anyone else.
I have used them twice, and they are very good.
Sun Design completely transformed our master suite. We went from a single sink/tiny shower to a double sink/double shower with separate toilet room and walkin closet. They also made updates to the home office and outdated staircase. Project included new master suite, lighting, heated floors, decorative moldings, pocket doors, cable railings, an open office space for a contemporary/transitional space. It's not easy to mix contemporary with transitional but Sun's designer Maggie was 100% open to all of my ideas and was able to bring them to life AND improve on them. Sun does things right, from permitting to lining up your floor tiles to create the perfect pattern. They care about the details and want you to be happy - after my project was complete a member of the warranty team came to do a walkthrough - he made a list of a few things to be "fixed" that I didn't even notice. That's proof though that they are proud of their work and truly care about the final result.
After meeting with a handful of design/build companies, Sun Design was the first that was able to give us confidence in their ability to deliver a kitchen layout in a less than straightforward space. In addition to having professional staff, the trades they brought in for the job were also exceptional and made sure that we were happy with the work at every turn. From start to finish, Sun Design made every effort to work with us as various changes came up. It is one thing to walk away with a pretty kitchen. It is another to walk away with a pretty kitchen that you can feel confident is not going to fall through the floor or fall apart next week and be able to look back on the build process and feel like it was an overall good experience. That is what you get with Sun Design.
The quality of service with everyone we dealt with at Sun Design was exceptional. Our new sunroom and kitchen renovation has changed our lives.
Sun design did a fantastic job with our kitchen.
Sun Design was fantastic from start to finish! We are thrilled and would recommend them to anyone.
Thoughtful and communicative during the entire process. Their team was a pleasure to work with on our renovation and I certainly recommend them.
I am very happy with my experience Sun Design experience. It's so rare to find companies that truly care about keeping you happy through the whole process, not just up until you sign the contract. We had our master suite remodeled and couldn't be happier. Even after the project was done, Sun followed up by sending someone over to check on the quality of everything - they came back to "fix" (?) a couple things that I didn't even notice. Their warranty department continues to keep in touch with me to make sure everything is as it should be. I have to also mention the pre-construction team. The owner Craig and designer Maggie were very fun to work with. They were full of creative ideas. Like most people, we had a budget we wanted to stick to and they were able to point things out to us that would help us save money but not necessarily in an obvious way.Overall, very pleased and we look forward to our next project with Sun Design.
The staff of Sun Design have been attentive and professional.
They're a wonderful company. They did everything they said and went above and beyond my expectations. The craftsmanship was excellent. The foreman, Jeff was incredible. He cared about it like it was his own which is important to me because everyday I was there watching him only because I live in the house. So I saw him daily. When there were changes or we had to modify it, he gave wonderful suggestions and advice and most of the time, we did what he said. If he didn't have the answer, he would find it. They were excellent. They had to redesign my fireplace because the original didn't work and he came back with an excellent design. They implemented it and from pictures and from us talking and it turned out beautiful. The whole thing is perfect. I can't say enough about Ericka. She was the design person. She went above and beyond, always made herself available and helped me pick everything. They gave me a tremendous amount of advice and suggestions and everything. So I can't say enough.
Great people and great design, but unfortunately team of designers we were assigned left right after we signed construction contract and despite efforts of production team, they just did not appear qualified to implement design in a quality manner and company generally lacked oversight on production end. Thus, implementation and delivery of the design was a nightmare and five month project took over a year....
A great company to work with. Very responsive to questions and concerns.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sun Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys