It has been a real pleasure to work with Stonehearth.
Stonehearth Remodeling gave us our forever home. They were easy to reach with questions, great follow up and amazing talent in designing the plans to our ideas.
We love our new basement! Would definitely recommend Stonehearth Remodeling. They were professional, responsive and easy to work with throughout the whole process. Our project was completed on the promised timeline, and the quality of the work was excellent.
Our project involved adding on extra space to our attached garage, replacing our asphalt driveway with a much larger concrete driveway, and the construction of an attractive wheelchair ramp for access to our front door. We were very pleased with the end result of our project. Stonehearth really paid attention to our goals and budget, and certain aspects of what was delivered (particularly regarding the ramp) handily exceeded our expectations.During the construction phase there were, however, some substantial difficulties with timely and accurate communication, which left us disappointed with the process of getting to that terrific end result. At the end of the project Stonehearth was eager to listen to us regarding our impressions of this difficulty and seemed genuinely interested in doing everything in their power to improve the performance of the company as they move forward. It is clear that the owner cares about his company and the satisfaction of his clients, and used our experience as an opportunity to learn how to do better.
I've used Stonehearth for two large projects and in both cases, the team delivered great results for reasonable cost and with extraordinary professionalism. We love the areas of our house they have remodeled; they understood our goals and were able to design plans that 100% met our needs. How the Stonehearth team does business is even more important - they are honest, reliable, considerate and trustworthy. You can always talk through issues (which every project will have) and resolve them in an open, calm dialogue. I think this team is the best and would highly recommend them.
After years of knowing that we needed to remodel our kitchen we wanted to work with a remodeler that would help design and provide us with some suggestions for improving the flow and cabinet configurations in our kitchen. Kathy provided us with a design that met all our criteria for creating a more open, light filled area and eliminated our hated "dead end" cabinets. Chad was very responsive to our resolve to stay within our budget and provided us with different options when available. During the project, Shawn, our project manager was fantastic. He contacted us regularly either in person, by email or phone to give us updates and to make sure that the schedule provided was kept. We had very few delays and for the most part, the work area was left clean after each worker left for the day. We are so happy with the outcome and the quality of the cabinets and layout of the new kitchen.
It's been a pleasant experience, working with Stonehearth Remodeling! They were easy to work with and I would highly recommend them to anyone!
We are extremely pleased with the outcome of our project. The scale of the workers and quality of the workmanship was excellent. Greg was very easy to work with.
As first-time remodelers, we wanted to make sure we chose someone we trust to fulfill our vision within our budget and on time. Stonehearth met all of our expectations! Our story starts a few years earlier as we began to put together an idea of how we wanted to remodel the kitchen and bathroom in our 1950s St. Louis Park rambler. After looking through hundreds of ideas, we focused on our final concept. After talking to several contractors, Stonehearth gained our trust and met our budget. Greg and Cathy met with us before work began and explained the entire process. Cathy’s design and planning expertise along with Greg’s expert crew were soon at work. Gradually we saw our outdated kitchen and bathroom transformed to a beautiful and functional product. With a few adjustments, our vision was realized, and it garnered rave reviews from our family and friends. After getting used to our beautiful remodel, it’s hard to remember what our old kitchen and bathroom looked like. We feel humbled and grateful to have our updated home in our lives. So as first-time remodelers, we recommend Stonehearth!
Stonehearth Remodeling helped me during a time when we had an insurance claim. They worked with the insurance company to get the highest quality home remodel. It worked out better than I expected.
I believe that Stonehearth Remodeling's work is done professionally, with courtesy and in a timely fashion. Stonehearth Remodeling even left the job site very neat.
Stonehearth Remodeling really listened to my ideas and project goals and drew up plans that implemented what I desired. Along the way, suggested improvements were offered as possibilities and my own additional changes were accommodated when practical.
Expertise - No question. Every person seemed to have the necessary skills and experience to satisfy what I was looking for.
Budget - I think the partnership over the decisions on cost was excellent. I think I got good value.
Construction Quality - I especially love the woodwork.
Areas Of Satisfaction - I always felt that Stonehearth was honest and fair and put my interests first. There were a couple of points where I questioned what was going on, but the explanation always illuminated facts I hadn't known. I never felt I had to be "on the watch" or some wool was going to get pulled over my eyes. Also, while it is clear Stonehearth is proud of its work, I never felt the project was THEIR project, instead of my home.
Areas Of Satisfaction - I was most satisfied with their communication; it was good. I think the overall results are very good; their subcontractors have good workmanship.
Areas Of Satisfaction - In all our dealings with Greg & office staff, they were very professional. Window seems to be very energy efficient and we're very pleased with the end result.
Construction Quality - I am very satisfied with the work.
Areas Of Satisfaction - The representatives were very good to work with and they did a very good job. Their workmanship is very good.
Areas Of Satisfaction - The people were pleasant.
Areas Of Satisfaction - I was most satisfied with the craftsmanship of the installers and painter. I couldn't believe the quality of workmanship. They were all very talented.
Areas For Improvement - None. I was completely satisfied.
Areas Of Satisfaction - Their ability to stay on track and remain on the schedule.
Schedule - In fact they completed earlier than expected which was awesome!
Employees & Subcontractors - They went above and beyond
Areas Of Satisfaction - They delivered on what they said they would. kept us informed each step of the way. Quality was unbelieveable!
Areas Of Satisfaction - Final workmanship and follow up on add-ons and questions.Very friendly and easy to work with.
Schedule - We were very impressed that they were able to complete all the projects on time.
Areas For Improvement - We were very happy with their work
Areas Of Satisfaction - They completed the project on schedule, and very helpful with all of our concerns.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Stonehearth Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys