it is all pretty neat stuff--but iam finding some it just trick and not al that useful
They have a tendency to be less transparent with pricing.
They were very professional, friendly, and knowledgeable.
Ronnie Canedo is amazing!
Recommendation Factors - The communication and customer service provided by Sterling Home Technologies influenced my likeliness to recommend them to a friend.
Areas Of Satisfaction - Sterling Home Technologies met or exceeded all of my expectations.
They are a very qualified company and are punctual when they make an appointment. I was very pleased with them.
Superb company with knowledgeable and responsive staff. If a question or concern could not be addressed on the spot, Sterling was happy to research and advise.
Recommendation Factors - Superior sales and I nstallation teams
Recommendation Factors - The most important factors were their knowlege of the product and professional workman.
Areas Of Satisfaction - I was most satisfied with the customer service. They make sure to answer questions and go over everything very thoroughly with you. Overall, a great experience.
It was an amazing experience.
It is a really nice technology, we really like it! We have a few recurring problems, but they are helping. Other than that, we really like it. It adds a nice touch to the house.
Sterling Home Technology was a pleasure to work with. From the first time I met with Austin Jones to the last time I worked with Andrew Luis and our installers, Dennis and Mike, the process was very smooth. My family is very happy with our purchase and their work, and I'd recommend them to anyone looking to upscale their home.
Sterling Technologies is professional and have great customer service.
Great Service and qualified technicians. Austin Jones, Andrew and the entire team are not only knowledgeable, but trustworthy. They are solution oriented...if there's a way to make your vision come true they will deliver. HIGHLY RECOMMEND!
The team is very professional and skilled. The consultation process was excellent and they clearly identified the scope of work and made recommendations that made sense; they weren't just looking to sell what they could. In installation team was on time and took their time to do thing right and clearly explained the features of the system they installed and walked me through it's set up and use to make sure I understood the features of my A/V set up.
A great company that stands behind their work after installation.
The crew at Sterling did a great job hanging a 75" TV on a stone wall, installing speakers throughout my home, integrating everything, and putting it all on a single remote. I have totally forgotten what it was like to juggle 4 remotes to watch a movie! Awesome experience and I would highly recommend to anyone!
Sterling Technologies designed and installed a complex AV system to include all needed components to meet our requirements and exceeded all expectations. Their team was exceedingly professional, knowledgeable, friendly and easily available to answer all our questions. Their installation team even did a phenomenal clean up job!
From the beginning with the salesperson all the way to the end with the installation folks, everything was top-notch!
Sterling was responsive, on time and provided exactly what we were looking for in setting up our new home for an immersive A/V experience. They did a fine job of integrating some of the A/V components that we brought along with us with new equipment that was necessary to make our new system work. It didn't matter what we asked for, they were able to incorporate it.
The quality of the product is great. Austin was very professional. The workers were very professional. They did a great job explaining the system. They did a great job installing the product and cleaning up.
Very professional, knowledgeable and efficient. They also answered all our questions.
Great guys doing great work with home automation
They were very thorough.
Recognized Excellence - Ronnie Canedothe tech team that did our install
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sterling Home Technologies as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys