Ronnie Canedo is amazing!
The communication and customer service provided by Sterling Home Technologies influenced my likeliness to recommend them to a friend.
Sterling Home Technologies met or exceeded all of my expectations.
They are a very qualified company and are punctual when they make an appointment. I was very pleased with them.
Superb company with knowledgeable and responsive staff. If a question or concern could not be addressed on the spot, Sterling was happy to research and advise.
The most important factors were their knowlege of the product and professional workman.
I was most satisfied with the customer service. They make sure to answer questions and go over everything very thoroughly with you. Overall, a great experience.
It was an amazing experience.
It is a really nice technology, we really like it! We have a few recurring problems, but they are helping. Other than that, we really like it. It adds a nice touch to the house.
Sterling Home Technology was a pleasure to work with. From the first time I met with Austin Jones to the last time I worked with Andrew Luis and our installers, Dennis and Mike, the process was very smooth. My family is very happy with our purchase and their work, and I'd recommend them to anyone looking to upscale their home.
Sterling Technologies is professional and have great customer service.
Great Service and qualified technicians. Austin Jones, Andrew and the entire team are not only knowledgeable, but trustworthy. They are solution oriented...if there's a way to make your vision come true they will deliver. HIGHLY RECOMMEND!
The team is very professional and skilled. The consultation process was excellent and they clearly identified the scope of work and made recommendations that made sense; they weren't just looking to sell what they could. In installation team was on time and took their time to do thing right and clearly explained the features of the system they installed and walked me through it's set up and use to make sure I understood the features of my A/V set up.
A great company that stands behind their work after installation.
The crew at Sterling did a great job hanging a 75" TV on a stone wall, installing speakers throughout my home, integrating everything, and putting it all on a single remote. I have totally forgotten what it was like to juggle 4 remotes to watch a movie! Awesome experience and I would highly recommend to anyone!
Sterling Technologies designed and installed a complex AV system to include all needed components to meet our requirements and exceeded all expectations. Their team was exceedingly professional, knowledgeable, friendly and easily available to answer all our questions. Their installation team even did a phenomenal clean up job!
From the beginning with the salesperson all the way to the end with the installation folks, everything was top-notch!
Sterling was responsive, on time and provided exactly what we were looking for in setting up our new home for an immersive A/V experience. They did a fine job of integrating some of the A/V components that we brought along with us with new equipment that was necessary to make our new system work. It didn't matter what we asked for, they were able to incorporate it.
The quality of the product is great. Austin was very professional. The workers were very professional. They did a great job explaining the system. They did a great job installing the product and cleaning up.
Very professional, knowledgeable and efficient. They also answered all our questions.
Great guys doing great work with home automation
They were very thorough.
Immediate folow up on questions or concerns. The process was made simple and easy by a great staff and crew.
Clear explanations of price, equipment, and timelines. Always felt in the loop.
Austin was particularly helpful as were the techs who did the on site installation.
A quality product with great service.
The product we purchased was absolutely everything we had hoped.
Austin Jones, for his great sales service, understanding of our needs and follow through.
The service was everything we expected - courteous crew, very clean/neat work, thorough - we are enjoying our music now in style!
The service was very prompt and was done in a technically superior manor.
Sterling Home Technologies is very professional and friendly.
They did a great job and they had great teamwork!
Very professional group of people we dealt with throughout the entire process of getting our entertainment system up and running. We are really enjoying the system now, especially on our veranda.
They are very responsive.
They are very prof
Recommendations and service to date have been excellent!
I will recommend Sterling Home Technologies for all your technological data needs. I am very satisfied with the work they did in my pharmacy.
I would be glad to recommend Sterling to anyone looking at building or updating a home.
From the initial visit to the design of the system, and installation, it was terrific. They were very professional, yet friendly and really seemed to listen to any questions I had. The system was a Father's Day surprise, so the installation team even helped me tuck it out sight for the big "Reveal". They especially wanted to make sure I was comfortable with how to work the system, encouraging me to call them if I had any questions at all. I highly recommend this team - great work and the system is a HUGE hit!
They were prompt, friendly and knowledgeable and I would definitely recommend them.
I could not build another home without Sterling! You may think that you don't need it, as I did. Very happy that we proceeded with the complete system. I can't imagine not having it now. Well worth the investment!
Thorough, thoughtful, knowledgable, friendly and efficient! They did a great job assessing our needs and meeting them exactly in short order. Highly recommend.
They have excellent customer service and quality workmanship.
Superior sales and I nstallation teams
Ronnie Canedothe tech team that did our install
I love my home and all of the electronics work better than I ever expected. I don't know how I ever lived without a "Smart Home".
They have been great to work with in all areas!
There is not one person that has not been excellent.
They are always on time and they are very efficient.
I've used their company in the past and they are always good. Everybody was great.
They are a great company. They did everything I wanted and were very efficient.
Sterling Home Technologies showed up and did what they said they were going to do.
I was very satisfied that Sterling Home Technologies set up my wi-fi connection, and that it worked well.
The factors that influenced my answer are their knowledge of the business and their service. They are real attentive and make things happen. I am overall very pleased with their service.
I was satisfied with the knowledge they had and I liked that they did not try to up sell me on products that I did not want.
I would recommend them based on their ease of arranging a schedule and ease of working.
Responsiveness, willingness to offer multiple product choices, quality of finished product, I never felt pressured by upsell pressure. The options were given to me, recommendations were made and then they let me make a decision. Tom Burrows was great to work with.
The overall sound quality in the home is outstanding. Since this is our first system of this sort, we had no idea it would be this good.
Awesome System! Great People and Service!
I was most satisfied with the planning stage where they gave us the bid and printed out a sheet of everything that they were going to install.
Professionalism of salesman and employees and availability of help after installation.
Professionalism of technicians. Their willingness to spend as much time as needed to help us understand how to operate the system even when we asked the same question multiple times.
I was most satisfied with their service and product.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sterling Home Technologies as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys