Thorough estimate, top quality equipment, expert installation, and solid technical support.
it is all pretty neat stuff--but iam finding some it just trick and not al that useful
They have a tendency to be less transparent with pricing.
They were very professional, friendly, and knowledgeable.
Ronnie Canedo is amazing!
Recommendation Factors - The communication and customer service provided by Sterling Home Technologies influenced my likeliness to recommend them to a friend.
Areas Of Satisfaction - Sterling Home Technologies met or exceeded all of my expectations.
They are a very qualified company and are punctual when they make an appointment. I was very pleased with them.
Superb company with knowledgeable and responsive staff. If a question or concern could not be addressed on the spot, Sterling was happy to research and advise.
Recommendation Factors - Superior sales and I nstallation teams
Recommendation Factors - The most important factors were their knowlege of the product and professional workman.
Areas Of Satisfaction - I was most satisfied with the customer service. They make sure to answer questions and go over everything very thoroughly with you. Overall, a great experience.
It was an amazing experience.
It is a really nice technology, we really like it! We have a few recurring problems, but they are helping. Other than that, we really like it. It adds a nice touch to the house.
Sterling Home Technology was a pleasure to work with. From the first time I met with Austin Jones to the last time I worked with Andrew Luis and our installers, Dennis and Mike, the process was very smooth. My family is very happy with our purchase and their work, and I'd recommend them to anyone looking to upscale their home.
Sterling Technologies is professional and have great customer service.
Great Service and qualified technicians. Austin Jones, Andrew and the entire team are not only knowledgeable, but trustworthy. They are solution oriented...if there's a way to make your vision come true they will deliver. HIGHLY RECOMMEND!
The team is very professional and skilled. The consultation process was excellent and they clearly identified the scope of work and made recommendations that made sense; they weren't just looking to sell what they could. In installation team was on time and took their time to do thing right and clearly explained the features of the system they installed and walked me through it's set up and use to make sure I understood the features of my A/V set up.
A great company that stands behind their work after installation.
The crew at Sterling did a great job hanging a 75" TV on a stone wall, installing speakers throughout my home, integrating everything, and putting it all on a single remote. I have totally forgotten what it was like to juggle 4 remotes to watch a movie! Awesome experience and I would highly recommend to anyone!
Sterling Technologies designed and installed a complex AV system to include all needed components to meet our requirements and exceeded all expectations. Their team was exceedingly professional, knowledgeable, friendly and easily available to answer all our questions. Their installation team even did a phenomenal clean up job!
From the beginning with the salesperson all the way to the end with the installation folks, everything was top-notch!
Sterling was responsive, on time and provided exactly what we were looking for in setting up our new home for an immersive A/V experience. They did a fine job of integrating some of the A/V components that we brought along with us with new equipment that was necessary to make our new system work. It didn't matter what we asked for, they were able to incorporate it.
The quality of the product is great. Austin was very professional. The workers were very professional. They did a great job explaining the system. They did a great job installing the product and cleaning up.
Very professional, knowledgeable and efficient. They also answered all our questions.
Great guys doing great work with home automation
They were very thorough.
Recognized Excellence - Ronnie Canedothe tech team that did our install
Recommendation Factors - Immediate folow up on questions or concerns. The process was made simple and easy by a great staff and crew.
Areas Of Satisfaction - Clear explanations of price, equipment, and timelines. Always felt in the loop.
Recognized Excellence - Austin was particularly helpful as were the techs who did the on site installation.
Additional Comments - None
Recommendation Factors - A quality product with great service.
Areas Of Satisfaction - The product we purchased was absolutely everything we had hoped.
Recognized Excellence - Austin Jones, for his great sales service, understanding of our needs and follow through.
The service was everything we expected - courteous crew, very clean/neat work, thorough - we are enjoying our music now in style!
The service was very prompt and was done in a technically superior manor.
Sterling Home Technologies is very professional and friendly.
They did a great job and they had great teamwork!
Very professional group of people we dealt with throughout the entire process of getting our entertainment system up and running. We are really enjoying the system now, especially on our veranda.
They are very responsive.
They are very prof
Recommendations and service to date have been excellent!
I will recommend Sterling Home Technologies for all your technological data needs. I am very satisfied with the work they did in my pharmacy.
I would be glad to recommend Sterling to anyone looking at building or updating a home.
From the initial visit to the design of the system, and installation, it was terrific. They were very professional, yet friendly and really seemed to listen to any questions I had. The system was a Father's Day surprise, so the installation team even helped me tuck it out sight for the big "Reveal". They especially wanted to make sure I was comfortable with how to work the system, encouraging me to call them if I had any questions at all. I highly recommend this team - great work and the system is a HUGE hit!
They were prompt, friendly and knowledgeable and I would definitely recommend them.
I could not build another home without Sterling! You may think that you don't need it, as I did. Very happy that we proceeded with the complete system. I can't imagine not having it now. Well worth the investment!
Thorough, thoughtful, knowledgable, friendly and efficient! They did a great job assessing our needs and meeting them exactly in short order. Highly recommend.
They have excellent customer service and quality workmanship.
Recommendation Factors - I love my home and all of the electronics work better than I ever expected. I don't know how I ever lived without a "Smart Home".
Areas Of Satisfaction - They have been great to work with in all areas!
Recognized Excellence - There is not one person that has not been excellent.
Recommendation Factors - They are always on time and they are very efficient.
Recognized Excellence - I've used their company in the past and they are always good. Everybody was great.
Additional Comments - They are a great company. They did everything I wanted and were very efficient.
Recommendation Factors - Sterling Home Technologies showed up and did what they said they were going to do.
Areas Of Satisfaction - I was very satisfied that Sterling Home Technologies set up my wi-fi connection, and that it worked well.
Recommendation Factors - The factors that influenced my answer are their knowledge of the business and their service. They are real attentive and make things happen. I am overall very pleased with their service.
Areas Of Satisfaction - I was satisfied with the knowledge they had and I liked that they did not try to up sell me on products that I did not want.
Recommendation Factors - I would recommend them based on their ease of arranging a schedule and ease of working.
Recommendation Factors - Responsiveness, willingness to offer multiple product choices, quality of finished product, I never felt pressured by upsell pressure. The options were given to me, recommendations were made and then they let me make a decision. Tom Burrows was great to work with.
Areas Of Satisfaction - The overall sound quality in the home is outstanding. Since this is our first system of this sort, we had no idea it would be this good.
Recommendation Factors - Awesome System! Great People and Service!
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