We are very satisfied.
They were very professional and had good quality work.
South Point was very professional and friendly to work with.
I'm waiting on them to get back with me about a billing issue.
The personal I dealt with at South Point Roofing and Construction were extremely nice and professional. They answered all of my questions.
Professional & Organized - Very much so.
Areas Of Satisfaction - I was most satisfied with the communication. They were very responsive to our questions and phone calls. We were totally satisfied.
Lead Source - I've used them a couple of times. I heard about them through an advertisement.
Additional Comments - They are so good that we've learned not to go to another business because we trust them so totally.
Areas Of Satisfaction - All
Additional Comments - Very satisfied with bathroom remodel!
Areas Of Satisfaction - Constant attention to the problems at hand and content communication with me and my wife.
Areas Of Satisfaction - The professionalism displayed by all the different teams that worked on this project.
Areas Of Satisfaction - Quality of work.
Lead Source - Through friends.
Areas Of Satisfaction - The whole project went nice and smooth.
Lead Source - This is the fourth time that South Point has worked with us. They did one major bathroom remodeling, one minor bathroom remodeling, and one roof repair job. We have consistently been pleased with their work.
Areas Of Satisfaction - Excellent communication with us throughout the entire construction period, very easy to work with, and an excellent finished product.
Areas For Improvement - None, we enjoy our house and feel South Point helped us to define and build a great home.
Areas Of Satisfaction - The changes that were made to design and floor plan of the house. We were very please that our changes were made easily and often several times. The suggestions that were made also were helpful.
Additional Comments - We are extremely pleased with the outcome of our home and always are willing to recommend South Point to others.
Areas For Improvement - None
Areas Of Satisfaction - All
Areas Of Satisfaction - I was most satisfied with their organization and communication.
Repeat Business - They are starting on a second project for us this week.
Additional Comments - My wife and I both like their website and how quickly they responded to us. I think it's a good client website.
Areas Of Satisfaction - We are pleased with the end result.
Lead Source - They have done a number of jobs in the neighborhood and we heard from satisfied customers.
Areas Of Satisfaction - Professional, timely service and prompt follow-up on any issues we had
Repeat Business - Not at this time. As needs arise we will certainly consider SP.
Areas For Improvement - NONE
Areas Of Satisfaction - The quality of workmanship. Professional behavior of workers.
Areas Of Satisfaction - We were most satisfied with the finish trim and paint work, particularly the ceiling treatment. The brick work was also done well. Alan has a high level of skill in trim work. We would recommend him to anyone.
Areas Of Satisfaction - I was most satisfied with the quality of the product.
Repeat Business - If there is a project to be done then I would definitely call Billy at South Point. Right now I do not have any plans to do any more upgrades.
Lead Source - A friend
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of South Point Roofing & Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys