Professional careful and complete
We have already recommended them.
I wanted to have 5 of my cherry kitchen cabinet doors refinished, as they were the most used in my kitchen and, after 23 years, showed signs of wear. Initially I hired a refinisher who claimed he could restore my 5 doors so they would look the same as my other, unblemished, doors. He did a terrible job, nowhere near my expectations. I was then fortunately referred to Matt Slater through a local building contractor. Matt turned out to be a kitchen cabinet door savior. He invited me to his workplace so I could examine his operation, and he e-mailed me photos of the job in progress, including pictures of the stripped doors and the restraining process. He completed the job on time and exactly according to the estimate he provided me with. While reinstalling the doors he talked about different methods of refinishing wood, including recently developed staining products from Europe. He left me with a very positive impression of his professionalism and job knowledge and skill. And he is friendly and easy to communicate with, and his pricing is very fair. I am completely satisfied with the quality of the refinishing work he did on my cabinet doors.
Areas Of Satisfaction - When hiring someone to do work on my property, I value honesty and open communication. Matt Slater encouraged my questioning and observing his job process, so I had no reason to wonder whether I had made the right choice in selecting him to do the work. Matt said that he liked to treat his customers the way he wanted to be treated himself. His adherence to this golden rule showed in every aspect of his job performance. He openly kept in touch with me by phone and e-mail, which added to my confidence in how well and timely he was doing his job.
Current Referrals - I have already shared his business card with a relative who visited my kitchen and agreed with me that Matt Slater had done a terrific job on my cabinet doors.
Recognized Excellence - I worked only with Matt Slater, and briefly with his wife who assisted Matt in reinstalling my cabinet doors. Matt does provide exceptional service, and I would not hesitate to hire him again.
Beautiful work, professional attitude, reliable and responsible, highly recommend.
Areas Of Satisfaction - Communication was timely and responsive. The work is beautiful.
Recognized Excellence - Matt Slater and Matt on our crew
Recognized Excellence - Excellent well trained crew! Thank you.
Value - Did not "price" with Slater Painting, felt initial offer was reasonable value, but also felt there was room to negotiate given the large scope of the project.
Areas Of Satisfaction - Products used, final painting, customer orientation of the team, friendliness of the team.
Recognized Excellence - The whole team.
Recognized Excellence - Jimmy Dennis
Slater Painting removed an old “popcorn ceiling” for us, and did several other drywall repairs. These were all very messy jobs, but they were meticulous about keeping things clean. When they were done there was NO drywall dust. These guys were fantastic and we’d use them again, no question.
Areas Of Satisfaction - The quality of the work was excellent as well as great advice.
Recognized Excellence - The entire team was great. A very well run company.
Slater Painting did an excellent job! I look forward to working with them on my next painting job. I will confidently recommend their services to my friends.
Areas Of Satisfaction - Response time, Matt was quick to respond to my initial inquiry. He came to the house, gave me an estimate, and scheduled the time when the job would be done. He was always polite and professional.Cleanliness, the painting team was conscientious of caring for my property. They covered everything and always cleaned up before leaving.All of the people of the Slater team that I interacted with were pleasant and respectful. I was confident and comfortable having them in my home.
Areas For Improvement - I can’t think of anything. They took longer than expected to prep - HOWEVER it was because our house is soo old (1877) and was in need of more prep work than expected.
Areas Of Satisfaction - Both dealing with Matt the Foreman and Matt Slater, communicating our needs for the project. Both were very prompt.
Current Referrals - Unsure at this moment but I will absolutely refer them to anyone in need of a painter.
Recognized Excellence - Matt the Foreman and Matt Slater both - I think all the workers who helped did a fantastic quality job. Our house is transformed!
Recognized Excellence - Matt (and his crew) that did the actual mudding and painting were very professional and skilled.
Areas Of Satisfaction - I was most satisfied that they did the job quickly and on time.
Recognized Excellence - I would like to recognize the owner for his exceptional service.
Areas Of Satisfaction - Their professionalismTheir flexibility How neatly and thoroughly they workTheir positive attitude and friendliness Their attention to detailDoing exactly what they contracted for plus more! The paint on my kitchen cabinets before Matt was so bad it turned out he had to prime them. He didn’t charge me extra for doing this! I also appreciate that Matt was on the job every day supervising his crew.
Recognized Excellence - Sorry I wasn’t around much while they were working but all his crew were so nice! And Matt is the best!
Areas Of Satisfaction - I appreciated the assistance choosing paint colors. Great communication before, during and after the job.
Recognized Excellence - The entire crew was very professional
Areas Of Satisfaction - I was most satisfied with their professionalism and that they were always on time and did a great job.
I am so delighted with the work done by Slater et al.......I was really dreading the mess and disorganization of having rooms painted in my home but work needed to be done and I had seen work they had done at another home so grit my teeth and hired them. What a wonderful surprise. They arrived on time, covered every inch that wasn't being painted, did all the agreed upon plastering and painting beautifully and then put everything back in order and didn't leave one fleck of dried paint or plaster. I am thrilled with their work!
Current Referrals - Not at the moment but you can be sure I will recommend them highly if I do. !!
Recognized Excellence - Each of them was a pleasure to have around.
Top Notch and Proficient Team and Leader in all aspects of repairing and painting my house, garage and garden shed. They kept everything clean and undisturbed around the buildings and on the property. Matt Slater has excellent time management skills. Matt Slater was also very knowledgable about the quality I was looking for.He and his team did an excellent job! I highly recommend them!
Areas For Improvement - None
Areas Of Satisfaction - The quality of workmanship and delivery. I expected quality workmanship and did receive it. Matt Slater kept me informed about the progress and what to expect.
Current Referrals - No, but I would highly recommend Slater Painting Company to everyone!
Recognized Excellence - Other than Matt Slater, no because I did not interact with any of the workers. I proceeded to go to work at my job.
Areas Of Satisfaction - On time every day.Very effient.
Recognized Excellence - Matt, who did most of the painting, did a great job. Thanks.
Areas For Improvement - They did have to come back and touch a few things up, and our schedule did get extended a bit. It was a great overall experience.
Areas Of Satisfaction - The quality of the painted cabinets.
Recognized Excellence - We appreciate Matt for the communication. He always got right back to us and he cares about his business.
Areas Of Satisfaction - I was most satisfied with the high quality of the prep work.
Recognized Excellence - They all did a fantastic job.
Slater Painting was absolutely the best. On time, responsive, high quality, clean and nest. I heartily recommend them to anyone considering a painter.
Areas Of Satisfaction - On time, high quality and clean and neat
I recommend Slater Painting without reservation. Matt and crew came when they said, did what they said, and did a thoroughly professional job, on budget. Their preparation work was outstanding. Matt communicated well and was a pleasure to work with as were the members of his crew.
Areas Of Satisfaction - Matt and the crew's friendly and professional demeanor. Their prep work was outstanding. Matt's estimate was almost exact despite my asking for several additional tasks.
They were great!
Areas For Improvement - Slater Painting did not fall short of my expectations.
Areas Of Satisfaction - I was most satisfied with their communication.
Current Referrals - I have already recommended Slater Painting to a few people.
Recognized Excellence - Everyone who came out to work were great, but Matt was really wonderful.
It wasn't what I expected. It wasn't professional like I thought it would be with the installers and everything and to me that was disappointing. They had to come back out and redo the window.
We have use McCarter Construction for many years and they have met all our expectations in all areas.
Extremely satisfied with the work done by Fresh Coat Painters! Excellent communication and attention to detail. Highly recommend!
The installers actually knew what they were doing. The windows work and look fabulous! I wish when I had replaced other windows in my home years ago I had used Universal Windows, no comparison.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Slater Painting Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys