Professional careful and complete
We have already recommended them.
I wanted to have 5 of my cherry kitchen cabinet doors refinished, as they were the most used in my kitchen and, after 23 years, showed signs of wear. Initially I hired a refinisher who claimed he could restore my 5 doors so they would look the same as my other, unblemished, doors. He did a terrible job, nowhere near my expectations. I was then fortunately referred to Matt Slater through a local building contractor. Matt turned out to be a kitchen cabinet door savior. He invited me to his workplace so I could examine his operation, and he e-mailed me photos of the job in progress, including pictures of the stripped doors and the restraining process. He completed the job on time and exactly according to the estimate he provided me with. While reinstalling the doors he talked about different methods of refinishing wood, including recently developed staining products from Europe. He left me with a very positive impression of his professionalism and job knowledge and skill. And he is friendly and easy to communicate with, and his pricing is very fair. I am completely satisfied with the quality of the refinishing work he did on my cabinet doors.
Areas Of Satisfaction - When hiring someone to do work on my property, I value honesty and open communication. Matt Slater encouraged my questioning and observing his job process, so I had no reason to wonder whether I had made the right choice in selecting him to do the work. Matt said that he liked to treat his customers the way he wanted to be treated himself. His adherence to this golden rule showed in every aspect of his job performance. He openly kept in touch with me by phone and e-mail, which added to my confidence in how well and timely he was doing his job.
Current Referrals - I have already shared his business card with a relative who visited my kitchen and agreed with me that Matt Slater had done a terrific job on my cabinet doors.
Recognized Excellence - I worked only with Matt Slater, and briefly with his wife who assisted Matt in reinstalling my cabinet doors. Matt does provide exceptional service, and I would not hesitate to hire him again.
Beautiful work, professional attitude, reliable and responsible, highly recommend.
Areas Of Satisfaction - Communication was timely and responsive. The work is beautiful.
Recognized Excellence - Matt Slater and Matt on our crew
Recognized Excellence - Excellent well trained crew! Thank you.
Value - Did not "price" with Slater Painting, felt initial offer was reasonable value, but also felt there was room to negotiate given the large scope of the project.
Areas Of Satisfaction - Products used, final painting, customer orientation of the team, friendliness of the team.
Recognized Excellence - The whole team.
Recognized Excellence - Jimmy Dennis
Slater Painting removed an old “popcorn ceiling” for us, and did several other drywall repairs. These were all very messy jobs, but they were meticulous about keeping things clean. When they were done there was NO drywall dust. These guys were fantastic and we’d use them again, no question.
Areas Of Satisfaction - The quality of the work was excellent as well as great advice.
Recognized Excellence - The entire team was great. A very well run company.
Slater Painting did an excellent job! I look forward to working with them on my next painting job. I will confidently recommend their services to my friends.
Areas Of Satisfaction - Response time, Matt was quick to respond to my initial inquiry. He came to the house, gave me an estimate, and scheduled the time when the job would be done. He was always polite and professional.Cleanliness, the painting team was conscientious of caring for my property. They covered everything and always cleaned up before leaving.All of the people of the Slater team that I interacted with were pleasant and respectful. I was confident and comfortable having them in my home.
Areas For Improvement - I can’t think of anything. They took longer than expected to prep - HOWEVER it was because our house is soo old (1877) and was in need of more prep work than expected.
Areas Of Satisfaction - Both dealing with Matt the Foreman and Matt Slater, communicating our needs for the project. Both were very prompt.
Current Referrals - Unsure at this moment but I will absolutely refer them to anyone in need of a painter.
Recognized Excellence - Matt the Foreman and Matt Slater both - I think all the workers who helped did a fantastic quality job. Our house is transformed!
Areas Of Satisfaction - I was most satisfied that they did the job quickly and on time.
Recognized Excellence - I would like to recognize the owner for his exceptional service.
Areas Of Satisfaction - Their professionalismTheir flexibility How neatly and thoroughly they workTheir positive attitude and friendliness Their attention to detailDoing exactly what they contracted for plus more! The paint on my kitchen cabinets before Matt was so bad it turned out he had to prime them. He didn’t charge me extra for doing this! I also appreciate that Matt was on the job every day supervising his crew.
Recognized Excellence - Sorry I wasn’t around much while they were working but all his crew were so nice! And Matt is the best!
Areas Of Satisfaction - I appreciated the assistance choosing paint colors. Great communication before, during and after the job.
Recognized Excellence - The entire crew was very professional
Areas Of Satisfaction - I was most satisfied with their professionalism and that they were always on time and did a great job.
I am so delighted with the work done by Slater et al.......I was really dreading the mess and disorganization of having rooms painted in my home but work needed to be done and I had seen work they had done at another home so grit my teeth and hired them. What a wonderful surprise. They arrived on time, covered every inch that wasn't being painted, did all the agreed upon plastering and painting beautifully and then put everything back in order and didn't leave one fleck of dried paint or plaster. I am thrilled with their work!
Current Referrals - Not at the moment but you can be sure I will recommend them highly if I do. !!
Recognized Excellence - Each of them was a pleasure to have around.
Top Notch and Proficient Team and Leader in all aspects of repairing and painting my house, garage and garden shed. They kept everything clean and undisturbed around the buildings and on the property. Matt Slater has excellent time management skills. Matt Slater was also very knowledgable about the quality I was looking for.He and his team did an excellent job! I highly recommend them!
Areas For Improvement - None
Areas Of Satisfaction - The quality of workmanship and delivery. I expected quality workmanship and did receive it. Matt Slater kept me informed about the progress and what to expect.
Current Referrals - No, but I would highly recommend Slater Painting Company to everyone!
Recognized Excellence - Other than Matt Slater, no because I did not interact with any of the workers. I proceeded to go to work at my job.
Slater Painting was absolutely the best. On time, responsive, high quality, clean and nest. I heartily recommend them to anyone considering a painter.
Areas Of Satisfaction - On time, high quality and clean and neat
I recommend Slater Painting without reservation. Matt and crew came when they said, did what they said, and did a thoroughly professional job, on budget. Their preparation work was outstanding. Matt communicated well and was a pleasure to work with as were the members of his crew.
Areas Of Satisfaction - Matt and the crew's friendly and professional demeanor. Their prep work was outstanding. Matt's estimate was almost exact despite my asking for several additional tasks.
They were great!
Areas For Improvement - Slater Painting did not fall short of my expectations.
Areas Of Satisfaction - I was most satisfied with their communication.
Current Referrals - I have already recommended Slater Painting to a few people.
Recognized Excellence - Everyone who came out to work were great, but Matt was really wonderful.
Without any reservation I will recommend Slater Painting Inc to friends.
Professional & Organized - Matt and the crew of five men arrived promptly when expected . As we spoke with Matt, his crew immediately began to work, vacuum the floors and then cover them with heavy paper. We were impressed with the respect they showed to our home, and how well they worked together, quickly and efficiently.
Communication - Matt reviewed the scope of the work with us, discussed paint color selections, and gave us valuable advice that facilitated our decision to match the the trim and ceiling colors with the kitchen cabinets. The results are wonderful!! There is continuity throughout the entire house thanks to his recommendation.
Installation Crew - Materials were kept on a tarp in a central area and moved from room to room at the end of each day as the work proceeded throughout the main floor.
Quality Of Materials - The recommended high-quality paint combined with the skill of the painters has resulted in an outstanding job.
Quality Of Workmanship - We are more than pleased with the appearance of our home with fresh paint throughout the entire main floor. Without exception visitors to our home, while still under construction, comment on the impeccable workmanship of the painters. Our expectations have been exceeded.
Clean & Safe - Absolutely. Matt Slater could give seminars to other trades regarding the work ethic and tidiness of his company. We were both surprised and delighted when the recently laid white oak flooring was vacuumed and covered almost immediately upon the crew's arrival. There were never any concerns regarding safety.
Problem Resolution - When we realized the paint color mixed for the dining room was not to our satisfaction, Matt agreed it did not match the existing color we wanted, he personally returned to the paint store and had white added, resulting in a pleasing color. There was neither tension, nor any animosity in resolving the paint color problem. Further, he personally repainted the areas that had been cut in along the white ceiling, the perimeter of the entire room!
Schedule - Adequate time was allowed for the work; no one seemed he was in a hurry to go to another job.
Value - Quality workmanship comes at a price, well worth the investment in our home.
Likely To Recommend - Without any reservation I will recommend Slater Painting Inc to friends.
Areas Of Satisfaction - In all aspects of the project from paint selection, application, and project completion we are satisfied.
Current Referrals - Not at this time.
Recognized Excellence - Each member of the team was courteous, focused on the work, and cheerful.
The best experience I have ever had working with a painting company. I would never work with anyone else when it comes to painting.
Areas Of Satisfaction - They surpassed my expectations.They were right on schedule. the crew was phenomenal. The project went as smoothly as possible.
Current Referrals - We are marketing for them through our business.
Recognized Excellence - Matt Slater was phenomenal to work with..
Slater Painting is top notch - not just in terms of the workmanship, but also in the way owner Matt was always proactive in communicating with us and set a professional 'tone', and in the way his crew were always courteous, engaging and professional.
Recognized Excellence - The entire team was exceptional
Recognized Excellence - Matt and his entire crew were professional, timely and always polite.
Areas Of Satisfaction - Very professional, friendly and did a great job. Came back quickly when a few touch up spots noticed that needed additional attention. Highly recommend Slater Painting!
We love the way the Faux Finish turned out! Matt really captured the look and feel of the tile work done in our bathroom. With the paint colors he suggested and created it really brought the total look of our bathroom together. We can't thank you enough and when we need any future painting done we know who to call!
Areas Of Satisfaction - Matt came out when he said, provided color samples and tweaked the colors to match our bathroom tiles, created a wonderful effect, very professional, clean and easy to work with.
Current Referrals - Not at this time but if family and friends ask about the work or need a painter in the future we will give his name out.
Recognized Excellence - Matt and his lovely wife, it was nice to meet you both and if we need anymore painting done in the future we will be calling Slater Painting.
Areas Of Satisfaction - I was most satisfied with their thoroughness and recommendations.
Recognized Excellence - They were all wonderful.
I had no idea what it was like to hire a PROFESSIONAL painter until I did business with Slater Painting! They were neat, efficient, completed the job on time, did not exceed the quoted price and my house looks beautiful. I would hire them again (and probably will) without a moment's hesitation.
Areas Of Satisfaction - Everything that they did was done to perfection.
Current Referrals - Not right now - but whenever I do hear of someone, Slater will be my first recommendation.
Recognized Excellence - Matt runs a very good operation. Everyone that was here with him was friendly (both with me and with each other). Unhappy employees become apparent to the customer and that definitely was not the case with this team. Congratulations Matt - well done!
Matt Slater and crew were careful, thorough, professional, highly skilled – in a word, awesome. I can't imagine ever using a different painter ever again.
It was a pleasure working with Matt and his crew. They did a professional beautiful job and they cleaned up everyday. We knew when they were coming and when they were leaving. The dates and time worked out. It was beautiful and we are happy with the outcome.
Likely To Recommend - I already have recommended them. It was a pleasure working with Matt and his crew. They did a professional beautiful job and they cleaned up everyday. We knew when they were coming and when they were leaving. The dates and time worked out. It was beautiful and we are happy with the outcome.
Areas Of Satisfaction - They did our kitchen and they did a beautiful job painting our cabinets.
Current Referrals - I have already provided them the information.
Recognized Excellence - Matt was a pleasure to work with, I would recommend him highly to anyone looking for a great painter.
High quality work on a difficult project The crew was terrific and respectful of the property. Workmanship was of the highest quality with exceptional attention to detail.
Areas For Improvement - Totally satisfied.
Areas Of Satisfaction - High quality work and attention to detail.
Great team and great job. Always on time and left our home clean each day when the work was finished. Thank you Matt---we really love the way everything turned out!
Areas Of Satisfaction - I very much appreciated the open communication and timeliness of all the workers.
Recognized Excellence - Matt- he is very responsive and professional
Everything was professionally done and meet all of our needs.
Areas Of Satisfaction - I was satisfied with their recommendations on things that I hadn't thought of needing to be done.
Recognized Excellence - I would like to recognize Matt our sales person and the installation crew.
26 year old kitchen cabinets look like new. Work was done exactly as we discussed.
Areas Of Satisfaction - Highly organized, great communication, high quality prep work, daily site cleanup, great result.
They were very professional and did excellent work!
Areas Of Satisfaction - I was satisfied in all areas.
Areas Of Satisfaction - Arrived on time, worked hard and well, and we're always courteous.
The worksmanship was excellent and the painting crew cleaned up every evening. I was very impressed with everything about this experience and would certainly use Slater Painting again.
Areas Of Satisfaction - Very impressed how the painters' clean up every night and the precautions the crew took so that there was as little mess and disruption as possible.
If you want excellence, call Slater.
Areas Of Satisfaction - I was most satisfied with the modifications they made. He was very innovative.
Recognized Excellence - Matt and his whole crew were phenomenal.
Areas Of Satisfaction - They were fast and professional, and they addressed some issues that we had quickly.
Highly satisfied. Slater Painting did an excellent job on my stairway.
Areas For Improvement - Very expensive.
Areas Of Satisfaction - The quality of the work and their ability to keep my project on schedule.
Additional Comments - Thank you!!!
I was very satisfied with Slater Painting throughout the entire process. Matt Slater promptly looked at our project, submitted a detailed bid, and made suggestions regarding color, finish, and minor repairs. The crew arrived on time each day. They were polite and helpful, careful when moving furniture, and left the work site clean and neat at the end of each day.
Areas For Improvement - Slater Painting did not fall short of my expectations in any way.
Areas Of Satisfaction - Professionalism in assessing the job and submitting detailed bid; excellent crew; excellent quality of work.
Current Referrals - I don't know anyone right now, but I'll recommend them to any neighbor or friend who is looking for a painter in the future.
Recognized Excellence - Matt and David, the two-person painting crew, provided exceptional service. Matt Slater was responsible for the estimate, bid, and suggestions. He checked on the progress of the job each day and made sure that all work was finished on time, to our satisfaction. After our job was finished, Matt Slater responded immediately to our one concern about re-hanging a very large mirror; he arranged for Matt and David to come back to do this.
I'm very pleased with Slater Painting's work. They did an impeccable job, neat and on schedule. They also purchased the paint and saved me having to do it. They are a very professional crew.
Areas For Improvement - None
Areas Of Satisfaction - The quality of the workmanship. I didn't find any mistakes or problem areas.
Current Referrals - My sister wants his contact info and I'll certainly give it.
Recognized Excellence - Matt was the only one I really communicated with. The others were all buckled down working hard. They were all cordial, but painting starting at 6:00 a.m.
I definitely willl recommend Slater Painting. It would be good to have some business cards to hand out.
Clean & Safe - Interesting to note. My wife noticed some stain left on the floor from the previous day. It was removed before I had the opportunity to ask the crew to clean the spot (it was a small spot, hardly noticeable).
Likely To Recommend - I definitely willl recommend Slater Painting. It would be good to have some business cards to hand out.
Areas For Improvement - Not applicable. Met all my expectations.
Areas Of Satisfaction - Knowledge of how to achieve the desired look. Understanding of the importance of the project to us personally. Knowledge of the art of painting. Knowledge of quality operating systems.
Recognized Excellence - Matt Slater and his assistant Shawn.
Areas Of Satisfaction - Excellent attention to detail....amazing control of drywall dust!!
Recognized Excellence - Matt, Matt and David....this was an excellent experience and I will hire Slater again.
Slater Painting is committed to service and a quality product. Additionally, the crew is uniformly personable and great to work with. Just terrific all around.
Work Done Right - They came back to fix a problem but it was fixed quickly.
Areas Of Satisfaction - I was most satisfied with that the staff is professional. They were on time. They left it clean. The quality was great. They were the best crew I have ever used.
Recognized Excellence - Mark was great. He should be recognized for exceptional service. He addressed my problems in a timely manner.
Slater Painting did an awesome job painting the inside of my house. They were very timely, clean and organized, and very detail oriented. I would highly recommend them !!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Slater Painting Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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