Even though we had to make it work in a very unprecented way because of pandemic Christie did a great job
LACK OF ATTENTION TO DETAIL, AND SEEMING TO TAKE THE CHEAPER CHOICE INSTEAD OF THE RIGHT CHOICE WOULD KEEP ME FROM RECOMMENDING THEM AT THIS TIME. MAYBE MY MIND WILL CHANGE AS THINGS ARE FIXED, BUT THEY HAVE NOT MET OUR EXPECTATIONS IN MANY AREAS AS OF NOW.
We live in the same development as the new community. Saw the signs on the road and lived in a Schaeffer property that we loved.
My brother bought a home from a different builder in another town. When I describe my current experience, he was amazed at the detail Schaeffer has provided. His builder wasn't even close to the quality and detail that has been provided to me. Schaeffer always swiftly responds to any questions or concerns that I have and I feel that they have a strong handle on the entire process. I've been kept in the loop often and when needed. I rarely had to reach out for questions. They always seem to contact me first! So, far SO GREAT! THANKS! This is a family's biggest purchase investment in their lives, and Schaeffer seems to embrace that by constantly reducing any anxiety during the process. We're SUPER excited for completion!!!
No, everything has been well organized so far.
Gail Hopkins was very helpful and knowledgable.
Schaeffer Family Homes met or exceeded my expectations. The workmanship was good.
I am pleased with everything.
Schaefer Family Homes is an amazing custom home builder. Every step of the process is seamlessly handled by a professional team to guide you thru the process. There personalizes focus is to make your new home a dream come true. Thanks from Karen and Susan
I would highly recommend Schaeffer Family Homes to my family members and friends.
Schaeffer Family Homes is very professional. They were all amazing people and the process was very easy. They answered all of my questions thoroughly. Overall, they are a great company to work with. I will be recommending them to many people, to look into them for building their house.
Outstanding attention to the needs and desires of the buyer.
They don't honor the words.
They were very generous with their time in helping us put it all together.
Christie was great.
It was as easy as it could be.
I did already.
Gail was very remarkable and polite, it's was a pleasure having her. Alex was very professional
Jason and Gail did a wonderful job with the tour of the home
We are happy with the house, but keep in mind, they are a no-frills builder so if you are looking for a lot of custom upgrades prepare for more issues to come up. We appreciated the flexibility and the willingness to help of the people we dealt with.
Everyone was great and very professional.
I was most satisfied with the interior of the house.
Christie did such a great job helping us pick out all of our options and the kitchen is something out of a magazine!
To Jason Schaeffer just wanted to say thanks for taking on a project not typical of your home plans and using one of ours.It came out beautiful!!
Watching other homes being built over the years I think Schaffer uses better material and is more energy efficient
We like the porch and the master bathroom and the open concept
Chrissy at the home design, she was wonderful. Also Harry and Alexis were great as well.
I really was amazed how simply and well everything went.
Timing and follow through
Schaeffer Family Homes are very good builders.
I was most satisfied with the quality of the company and entire staff. They were very good to work with.
Gail Hopkins was great. Eric was great. Jason was excellent. Christy in the office helped with a lot of the design work.
The whole process went really well. It's hard to pick out anything in particular. They answered questions, and everything seemed to go on time.
The open living room and dining room is my favorite feature.
We had a good experience from start to finish. There are issues that come up while building that no one sees coming and they were worked through and the house was done on time. The sales manager Christie is great and a very good communicator and Harry the construction manager is top notch! We would build with them in the future!
Christie went above and beyond. I am not completely sure how she put up with all of the questions we had!
She was always early for any appointments we had.
Passed by the development.
Harry is awesome. I can’t say enough good things about him. We meet almost weekly and anything that we found for the most part was already scheduled to be fixed.
Responses to emails have been almost immediate. The warranty repair performed was done quickly and the 30 day punch list items were scheduled quickly.
The construction manager Harry and sales manager Christie were awesome.
I am most satisfied because the house appears to be well built. They used good materials.
The feature that I like most about the home is the energy efficiency.
We were very impressed with Vinnie during our new home orientation. Gail and Christie/Alexis have been great to work with, too!
I think they're great. They have been easy to work with so far. Alexis and Christy have been great. Jason was very professional and helpful.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Schaeffer Family Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys