Roofing & More, Inc.

I am fully satisfied.

Areas Of Satisfaction

I was mostly satisfied with their approach with counsel and how they interpreted my requirement.

I felt most at ease when working with Roofing & More because ALL of the employees there were kind and caring people, who put the customer's needs FIRST. The moment my initial phone inquiry began with, "Roofing & More, how can we make you smile?", I knew this was a company I could trust to repair my house. Later, members of the project team shared the company's mission statement, and I knew this was an honest company with integrity who would complete the job to my 100% satisfaction. As a returning customer, I would highly recommend Roofing & More to friends and family!

Areas For Improvement

Roofing & More was PERFECT in every aspect of the project from start to finish to follow-up!

Recognized Excellence

Kyle Hoffman, who hires the best staff to work for his company; instilling in them a work ethic which demonstrates quality workmanship and customer satisfaction. His employees WORK continuously. They are friendly and polite. They joyfully answer questions or concerns from the homeowner, no matter how big or small. Kyle and his employees have a heart for the customer, they take pride in their workmanship, and strive to make the customer happy. If I recall, the past Project Managers working on my roof were Dwayne Walker and Rob Johnson. Both gentlemen were polite, very knowledgable and promptly answered my questions regarding the jobs.

Roofing & More, Inc. was very timely, professional, and organized. I am very pleased with the job.

Recognized Excellence

Dwayne was great.

Areas Of Satisfaction

I was most satisfied with the people I got to work with!

Areas Of Satisfaction

I was satisfied with the personalized service and attention, the care to detail/quality of workmanship, and the various flexible payment options.

Areas Of Satisfaction

Everyone involved in the process was knowledgeable and professional from the front office to the install crew.

Recognized Excellence

I would like to commend Rob for his outstanding performance...he was a real pleasure to deal with.

Recognized Excellence

Sean - always super informative and helpful and honest.

Areas Of Satisfaction

I was most satisfied with the time they took to explain everything, answered my questions, returned my calls, and were very professional.

Recognized Excellence

Sean and everyone I spoke with provided exceptional service.

Areas Of Satisfaction

I was most satisfied with their one on one interaction with us. They showed us the whole process and had after hour numbers you could call if needed.

Recognized Excellence

I would like to recognize Maria.

Areas Of Satisfaction

I've used Roofing & More several times and they've been great every time. I was most satisfied with the quality of the workmanship.

Recognized Excellence

Sean Duffy did well. The shingle team leader was very good.

Areas Of Satisfaction

Materials and installation are very well done.Very happy with the appearance.

Areas Of Satisfaction

We were very satisfied overall. I was especially relieved that the window install went more smoothly than I had anticipated. Gene, Alex and the crew were knowledgable, professional, patient with any questions, and very neat.

Areas For Improvement

Roofing and more exceeded my expectations in all areas.

Areas Of Satisfaction

I think they excelled in education and communication. It was critical to Kyle that I understood the roofing process, product technologies, and decision pros and cons. There is no other company that compares to Roofing and more when it comes to communication.

Recognized Excellence

Marie is extraordinary. She handles everything.

Areas For Improvement

In no areas did they fall short of my expectations.

Areas Of Satisfaction

The communication was extremely well handled and they really took their time to speak with you.

Installation Crew

Everything was fantastic.

Overall Problem Resolution

They corrected any issues I brought up.

Areas Of Satisfaction

I was satisfied with their presentation and sincerity for completing the project correctly. They checked their work and asked me if I was satisfied. They quickly resolved issues and were very communicative and helpful.

Current Referrals

I would gladly show my job site to anyone who is interested in working with Roofing & More.

Recognized Excellence

I would like to recognize everyone I worked with for their exceptional service. The office staff, Kyle, Marie, and the installation crew did an excellent job. They made sure everything was done right.

Areas Of Satisfaction

The job itself was done in a timely manner, it was kept very clean, and as neat as possible. I really appreciated that.

Areas Of Satisfaction

I was most satisfied with the communication, working with me with the details, being agreeable to come to the place to get things worked out, and when I wasn't at the job site my neighbor said they did a fantastic job.

Areas Of Satisfaction

Kyle was very professional in his presentation. He described the company philosophy and represented it himself. He was very attentive to my questions and responded to my concerns. I am also happy with Vigo, the foreman, and his control of the crew. He is knowledgeable and very eager to assure quality workmanship.

Recognized Excellence

I especially appreciated the response time from Sandra, in the office. She monitored the job progress and kept me infformed of changes in material requirements and crew attendance. Kyle is, perhaps, the most professional and least aggressive sales person I have ever had the pleasure of working with. He was genuinely concerned with my understanding of the process and my financial position. I appreciate his patience with my questions and the fact that he ALWAYS had the right answer!

Areas Of Satisfaction

Flexability of dates for service

Areas Of Satisfaction

I was most satisfied with Nathan because he has been very responsive and never minded doing more than what his own job called for. He aims to please and he wants to ensure the job is done very well.

Recognized Excellence

I would like to recognize Nathan for always being responsive, the office staff for always being upbeat and cheery, and the foreman for our project for always being very nice. You never felt like you were bothering anyone because everyone just wants to make sure the job is done well.

Areas Of Satisfaction

The timeliness of the job completion and the willingness of the project manager to come back and address a concern that I had.

Current Referrals

I have told Kyle and the crew that I will refer in the future.

Recognized Excellence

The project manager, Mauricio did a fine job.

Areas Of Satisfaction

I liked their communication, punctuality, and follow up.

Recognized Excellence

I think the foreman, Rigo, was nice and did a good job.

Areas Of Satisfaction

The workers were very diligent and worked very hard. I appreciate their work.

Recognized Excellence

The leader of the installation crew, Alex, deserves some recognition.