Revision they were very professional. They were concerned of our needs and they understood the sense of urgency.
We loved working with Revision LLC - they are fun, hard working, and skilled. They assembled a team up front to work with us including an architect, designer, and project manager. We spent time with this team to define what we really wanted, make decisions, and finalize budget before building began which really paid off. This was a fun process and we had the experts at the table during all of it which gave us peace of mind and many great ideas we would not have thought of. We are thrilled with our home as it truly matches what we had envisioned with the team. Our house gave us many surprises during the renovation process. Revision’s industry contacts, customer service approach, and expertise really made a difference. Our skilled and attentive project manager kept us informed, laid out options, and kept the project moving forward even with all the issues our house gave us.Best of all, from start to finish, they treated our house as if it was their own.
We plan on using Revision LLC again.
Budget - Our budget changed quite a bit over the scope of the project. However, I did feel like John Daly was very willing to adjust different and more economical ways of getting what we wanted at a lower cost.
Construction Quality - I am satisfied with the quality of materials and workmanship except for the painting.
Areas Of Satisfaction - We hired our own interior designer, and they were very willing to work with her. They worked very well with her, and it was just a great relationship. It was a really fun process for us.
Lead Source - Our interior designer saw their work in a house, so we called Revision LLC and had them draw up an estimate. We also called a couple other companies, and we chose from there.
Areas Of Satisfaction - I was most satisfied in terms of the craftsmanship and quality of the work.
Lead Source - I heard about Revision LLC from family.
Lead Source - Our home was built by an associated company, Stonewood.
Areas Of Satisfaction - I was most satisfied with John Daly. He was a good guy and honest. He did exactly what we asked, and stuck within our budget.
Lead Source - They redid our in-laws house.
Areas Of Satisfaction - The communication and budget was great. It was super clear and transparent.
Lead Source - The owner was our neighbor
I greatly appreciate the professionalism, friendliness, and timeliness that Revision provided as they worked on my project.
Areas Of Satisfaction - The quality of the work made me most satisfied.
Lead Source - Stonewood is the parent company of Revision, and Stonewood built my pool house.
Areas Of Satisfaction - Quality of work, creative ideas in design process, kind and courteous staff
Lead Source - Realtor
Areas Of Satisfaction - They want the job done right.They took responsibility for mistakes without me having to argue….The budget was very clear and accurate.
Lead Source - A friend
Areas For Improvement - None
Areas Of Satisfaction - Overall , quality of the work, strong communication , professionalism and follow up for complete perfection of the project.
Lead Source - Met at parade of homes
Additional Comments - John Daly and his staff are second to none. Revision under promised and over delivered on this project. Revision operates with utmost integrity and a desire to meet the homeowners goal and budget for their renovation project.
Areas Of Satisfaction - We loved the people at Revision and felt well taken care of. The company always has the customers best interest in mind.
Lead Source - We heard about Revision locally as well as through our realtor.
Areas For Improvement - None
Areas Of Satisfaction - Their design suggestions and recommendations on materials were very helpful. In some cases they helped me save money and in others they explained why I should consider spending more. Those recommendations contributed to a beautiful end product.
Lead Source - Referral from a trusted person.
Areas Of Satisfaction - The quality of the finished work is excellent. The people working on our projects were personable, professional and trustworthy.
Lead Source - From my designer.
Areas For Improvement - None. My kitchen turned out beautiful
Areas Of Satisfaction - I was stuck on kitchen countertops. They recommended someone to help me and we picked out counters and hardware in one morning
Lead Source - Others who have used them
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Revision LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys