David is wonderful to work with. He is helpful, kind and attentive
I would like to recognize the entire team for exceptional service. I have been extremely pleased with how courteous and customer friendly ProBuilt Homes has been. I am glad to have chosen ProBuilt Homes as my partner in this project.
I like the homes they build, and I have never heard a bad thing about ProBuilt
After going through this process to select a builder, ProBuilt quickly rose to the top and I would definitely recommend them to a friend
Dave is awesome!! We are a 100% custom build and he has worked with us on every detail of what we want in the home
Dave was always punctual for our meetings
Dave was excellent at follow-up, his responses to our calls and emails was immediate. If he did have to follow-up with another resource at ProBuilt, he was back to us either that day or the next.
ProBuilt provides a timeline of what to expect as well as clear and concise checklist of all the things that both ProBuilt and we as the buyers need to do and when during the build process.
They are very professional and very organized. They have an excellent process in place to walk the buyer through the build process and are guiding us through what we need to do to have a successful project completion.
Three reasons: 1) They really listened and worked with us, they heard what we wanted and made it happen. 2) They were very price competitive. Their level one finishes and "package offerings" far exceeded what other builders offered so we didn't need as many upgrades which tremendously helped the overall cost and kept us on budget. 3) They have some basic build materials that are included that the other builders did not have, i.e. siding is .044 not .040, higher R Value for insulation; name brand furnace, etc...
The coordination with the project manager was flawless.
I would like to recognize Josh for his exceptional service.
I felt like they were the right size builder for what we wanted to build. They were also attentive and supportive more than others. They are local and have a good reputation.
ProBuilt Homes was very professional during the sales process and allowed us to tour model homes multiple times. We worked through several iterations of quotes to get down to our budget number while still including options that we could not sacrifice. We are excited to see the quality of the build once finished.
Everything was good, they did a good job. I was satisfied with the house, I like it.
I am most satisfied with the quality of the work.
Josh did a really good job for me.
Our building supervisor and salesperson were very responsive to us.
I chose them because of their design ascetics, their price and the quality of their homes.
I was happy with the quality of the materials used.Kim
Kim was very knowledgeable and helpful. As the first contact, she made a good first impression for the company. Katie was very helpful in making selections/color choices. I’m very pleased with how everything turned out.
ProBuilt Homes is a great company to work with, with many experienced and knowledgable people to depend on them. I would recommend using ProBuilt for your project!
I chose ProBuilt Homes because of their experience and overall ease of doing business with.
We chose ProBuilt Homes because their staff was extremely helpful, wasn't sexist, and would talk to both my husband and myself. They wouldn't treat us like we didn't know what we were talking about. They seemed very organized.
Everyone that I have spoken with through the building process, whether it be from ProBuilt or their contractors, has been extremely professional and courteous.
Yes Brian did an excellent job.
We were most satisfied with all the meticulous workers and their attention to detail.We are very happy with the overall quality of the construction and the resulting house is comfortable and is very attractive.
I was most satisfied with everything! Everybody was perfect and answered our questions in a timely manner. Everything went according to plan.
Kim Sakeness and Bryan Peterson both were exceptional in making sure our needs were met and all questions and concerns were addressed immediately.
They are amazing.
We chose ProBuilt Homes because the owner of the company took personal time to meet with us and it showed how involved he was. It meant a lot to us.
If you want a custom home builder who will be responsive to your every need, look no further. ProBuilt answered our questions almost immediately.ProBuilt customer service and quality can’t be beat. My wife and I are extremely happy with our new home.
Higher quality of materials and choices for the homeowner to choose from.
They created our dream home.
Lindsey is fantastic. Patient, helpful, responsive and a joy to work with.
Very flexible and understanding and sincerely wants you to have what you want within your budget.
What a wonderful experience! From beginning to end, ProBuilt Homes was attentive to detail and quality.
Bryan Peterson was amazing and so kind, even when I had stupid questions.
Rick was great as our sales rep during our planning stage. He was always professional, prompt in answering our questions/getting prices and helpful in designing our home.We also had great response from Stacy for any of our accounting questions and her record keeping was always spot on.
Josh. He was absolutely the best throughout the entire building of our home. Whenever we panicked about something we thought was wrong, he would say "relax, it's not done yet". He knows all aspects of construction, sequence of tasks to be done, timing of every task and so much more. He kept us calm and informed from the beginning to the end of our build. Josh is straight up, professional and personable. He made us feel that he was building our home as if it was going to be a home for his own family. More than once Josh went above and beyond for us. He called the mayor to advocate for us when road ordinances were about to interfere with our material delivery. We had several calls from him telling us he got a credit from several of the contractors who worked on our house. He also kept our budget concerns in mind when negotiating change orders, and offered us alternative ideas to consider that were not as costly. Josh is definitely a fabulous asset for ProBuilt. He is the reason that our second time of building a home was not the intense, highly stressful, sleepless nights, legal involvement, argumentative process that it was during our first home building experience.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ProBuilt Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys