So disappointed with this company, right from the beginning, first, its September, then late October, which turns into mid November just to close. Next, it rush rush to close because Joe is going on vacation and the house was a mess when we took possessions. It wasn't even clean!! So many unfinished items, the blue tape is still up in many places. Then Alma is supposed to come over at 10 AM and winds up being 45 minutes late, no phone call, just annoying, one thing after another. So no recommendation from me.
I could not be happier with my forever home. It's everything that I hoped that it would be and more. Now I just have to get it decorated...
Likely to recommend with caveats (see below).
Amazing craftsmanship and I am beyond happy.
Everyone that I interacted with who was employed by, subcontracted through, or associated with Pepper Viner was professional and communicated with me timely and effectively.
Very few issues came up during the building process, and the few that did we're resolved quite promptly.
None, great experience overall
Shelby Mowrey did an amazing job for me. She kept a keen eye on my house project, knew my needs, was able to identify a few issues as they arose during the build, and get them solved for me. She was proactive and helpful through the entire process. I've had a home built before through Centex Homes... To their detriment, they did not have anyone working directly with their clients and I had no point of contact for things that came up during the building process. Shelby not only was a great point of contact, but she exceeded my expectations on so many levels.
Newspaper ad about homes for sale.
I already did and he bought a home in my neighborhood
Joe and Jason had no problem fielding questions that came up during the entire process
Professional but also personable
On every milestone they were on time
I actually came in slightly under and got everything I wanted
Pepperviner does a very good job at this level of home
I always got a call back and an answer promptly. I never felt out of the loop or unsure.
I have not had any real problems but I am not worried about Pepperviner standing behind this product
Considering there are many house being build at the same time I am amazed at how well they manage noise especially.
according to my appraisal I and already ahead
I think that they did an excellent job managing the project
I already referred a close friend and have already broke ground on his home
As a couple in our 80's, we were worried about the stress of building at our age. On day one of walking through the door, Jason set us at ease, listening to every detail we mentioned and defining things we conjured up. He even caught some things we didn't think of and always seemed to be looking out for us. Joe was great also. He took pride in making sure the house was right and delivered a beautiful home. This was the best building experience we have ever had. We are very impressed to say the least.
It took a long time to finish the house. It took 7 months and we had to change our schedules to accommodate them.
The project manager was very good.
The project manager was good.
Interaction with Joe and Jason was professional yet friendly. We greatly appreciate the time that both Joe and Jason gave us during our build. Always helpful and informative. Our interaction with the subcontractors was virtually non-existent. If we stopped by and they were working, we were respectful of them and they of us.
AC condensate line should be run further away from the house. We found that we had standing water problem from the constant dripping. We found this issue ironic considering how strongly it was stressed upon us, verbally and written, to not plant anything near the foundation or fence with regards to termites and foundation undermining. The master bedroom does not get adequate cooling. Location of refrigerator is problematic with regards to opening the refrigerator door against the wall as well as not being able to fully open the interior crispers.
Comments above aside, we are very happy with our new home. We greatly appreciate that Pepper Viner saw the need to add gutter over our living room area to handle the issue of rain run-off and possible water intrusion. We plan on living here for many years and feel confident that we have a well-built home.
Friends visited the Silverbell Commons development and recommended we come take a look while we were all in Tucson looking at potential new homes. The Topete and Prather's are happy that we took the time to visit the development.
Area 51 was the biggest hiccup in this whole construction. We emailed constantly and got no response from them. We moved into our house and wasn’t able to setup our alarm system or sound system for almost a full week. It was going to be 2-3 weeks after we moved in until we went higher up the chain to complain.
Janet is incredible. She made this whole process so easy and smooth for us. She took care of our needs every step of the way, understood our vision for our house and was our greatest advocate in getting what we wanted.
We cannot stress enough how much we love Janet! I’d consider buying a Pepper Viner home again all because of how well Janet took care of us.
Thank you. My custom bathroom is exceptional. The windows throughout the home give an artistic touch of light.
My home is lovely, and when the final inspector compared to other homes you can see that it's a great value with unique and enjoyable features.
I stumbled into the house when looking at new homes. I had been looking at a Mesquite home in Wrightstown. Then I went to Lennar as I wanted a new home. I stumbled into the Schoolyard while in the area, and they told me that Elementary Place would be opening up with high ceilings (which I am overjoyed with now). At that time there was no model, and I was looking at a home with Dr. Horton that was 2 stories that I loved but hated the location. I anticipated that I would want the Sullivan, but when I saw the Dickens and even the Thoreau, they were charming with a good location. The Sullivan seemed cramped with all the extra space spent on the stairwells rather than a home to live in. The view was gorgeous in the Sullivan, but it really wouldn't work for a family cramped upstairs. By that time I had learned of Park Modern and I liked the idea that Pepper Viner was local yet modern with personalized options as well as some custom aspects. I love the community of Tucson, my work is committed to the community, and working with Pepper Viner alligned with my community based ideals.
Home was completed before estimate time.
Only buy local! Woot!
Pepper Viner Homes exceeded my expectations in that the time it takes to get things done was very efficient, and communication with us was great.
We heard about the company because their community is actually a mile away from where we used to live, and we had driven past and saw them.
Only if I dont have
All expectations met
Satisfied with expectation
My realtor mention this location
We are in love with our house. PPV did a phenomenal job! Every day my wife and I keep saying how much we love our house. We wouldn’t change anything about it.
I rate this statement a 3. Not because of Pepper Viner Homes, but rather regarding the HOA management.
I feel the company exceeded my expectations in terms of the quality of material.
Everyone we had contact with went above a beyond to try and make this a pleasant experience.
I was greeted with a smile & a person that knew what he was talking about my sales person was Jason not only does he know what he is talking about he can get the job done!! also joe the job boss he is very professional & easy to talk to a very down to earth kind of a guy!!!
This is my second Pepper Viner home. We loved the first one and this one is even better!
I find them to be professional, very responsive, and they build a high quality home.
Great experience and I would recommend this builder to anyone I know!
Pepper Viner Homes staff are very polite and easy to work with.
Thanks to the Pepperviner staff, Jason and Shawn for making this such a wonderful experience. They were attentive and knowledgeable every step of the way. Thanks again
They never did follow up with us at 1 year as they indicated