The safety and health of our customers as well as our own team members are extremely important to us at Pennings & Sons. Our entire company is currently following all CDC guidelines regarding the use of PPE (i.e. masks, gloves, etc.), practicing 6-foot social distancing, and washing hands/using hand sanitizer frequently.
Our phone lines continue to operate during regular business hours and we are currently accepting new project consultations, being set up for when the stay-at-home order is officially lifted.
I think they are very clean and polite but average in work quality for a lot of money
After our experience working with Pennings & Sons, we would never consider working with another company. They are simply the best, a first class operation!
I have used Pennings Handyman Services on two diffrent occasions. Once to repair an exterior door and some moulding and then to install two Larson storm doors. Their employees show up when they say they will and do top quality work. I have been very pleased with there services and will call them again if needed. I would recommend them to anyone.
Exceeded Expectations - Pennines staff exceeded our expectations in all aspects of our remodeling job.
I would recommend Pennings & Sons to anyone who needs any remodeling or new home construction. They did an outstanding job, were timely, completed the work within the estimated time frame, and kept us informed every step of the way.
The design effort, which worked to understand and meet our desires, was exceptional. The quality of material used was first rate, the supervision and customer relations was exceptional, and the work was superior. The end product exceeded our expectations. We were extremely happy with our selection of a contractor!
From planning through execution to completion and follow up the work of the Pennings staff was beyond our expectations. Top rate in every aspect. We would select them to work with on any future project without hesitation.
This is our 2nd significant home project with Pennings and again, very happy with their work and ease of working with them.
I've already referred them to a few people!
They do an excellent job the first time. My only regret is that they didn't build my house originally.
Exceeded Expectations - Design and craftmanship
Additional Comments - The entire team was amazing from design to build.
Exceeded Expectations - Customer service, job site cleanliness, quality of craftsmanship, communication
Very high quality, personalized work.
It was so nice to have the Pennings workers show up every day on time, and work all day instead of constant breaks or running for supplies. I was really impressed that there was never ANY questionable language from them that you hear from other companies. So rare these days for that to happen. We have no complaints from this company, and plan on hiring them again for our next project!
Additional Comments - Our kitchen is absolutely beautiful!! It was well worth the time (and yes, money) to transform our out dated kitchen into the gorgeous open concept kitchen that we have now!Thanks Again Pennings!!
Additional Comments - Professional and easy to work with. Always responsive to calls and emails.
Design Process - Loved that we could get some 3D visuals, especially of detailed areas like closets and the pantry.
Exceeded Expectations - Great attention to detail. They listened to us and managed to work in most of everything on our wish list. They had wonderful suggestions that added a lot of charm to the house.
We have always loved our home we love it even more now! All who had seen the old kitchen cannot believe the transformation . Everyone wants to know who did this project. We would recommend Pennings & Sons to anyone.
From the exceptional service in the area of design to construction phase, we couldn't be more pleased. It was a pleasure to have such a group of employees who were so professional and worked their magical craftsmanship to make our dream project more than what we dreamed!
Exceeded Expectations - The overall quality of craftsmanship to complete the project. The attention to detail. Several instances of surprise details to our project that we didn't expect but have left us with a feeling that the craftsman cared personally to make the outcome of our project exceptional.
My remodeling project involved much more than I had anticipated, but the final result was far greater than any expectations I may have had. They guided me toward products of quality; great windows, cabinetry, etc that has been well worth the cost. They are all about long term value. My dad had a saying: "Do it right or do it over". Pennings and Sons are from the first category. They were professional in every respect, and all of them honestly were great to work with.
Exceeded Expectations - I was unaware of their design service. My number one priority was that the odd little cement block cottage we started with, and the addition to make it a year round home could NOT look like an addition. They listened to what I liked (a historic look, symmetry, wide woodwork and trim, lots of glass to enjoy the views of the water. They visited my former historic home to see what I was about, and then proposed their service. I decided to try it and they nailed the exterior on the first try...a country style Greek Revival reproduction. The interiors are anything but, with interesting angles, lots of glass, privacy in personal spaces, and openness in public spaces, and detail beautifully executed everywhere. They charge for this service, but then applied a percentage of it toward the job, making it exceptional value.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pennings & Sons as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys