Pennings & Sons
Customer feedback report for

Pennings & Sons

Pennings & Sons

At Pennings & Sons, we've been building character into homes in the Kalamazoo and Southwest Michigan area for over 30 years. Contact us about your next home design, home remodel, home addition, or home building and construction project!

Types of work

Design build remodel 30
Additions 15
Kitchen remodeling 14
Basement remodeling 7
New home 6
Home remodeling 6
Bathroom remodeling 6
Deck building & maintenance 5
Porch 4
Interior design & decorating 3
Bedroom remodel 3
Handyman services 2
Exterior remodel 2
Screen porch 1
Water damage & mold remediation 1
Living room remodel 1
Kitchen & bathroom remodeling 1
Siding 1
Window & door replacement 1
Shower 1
Custom home 1
Garage 1
Renovations 1
Master bathroom 1
Replacement roof 1
Roofers 1
Laundry rooms 1
Sunrooms & patio enclosures 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2015
Guildmember since 2015
Guildmaster with Distinction Award Winner
Guildmaster Award Winner 2022 with Distinction
Feedback Milestone
20 Consecutive Great Reviews 2019
Feedback Milestone
4-Year Anniversary 2019
Feedback Milestone
20 Consecutive Great Reviews 2018
Feedback Milestone
3-Year Anniversary 2018
Feedback Milestone
20 Consecutive Great Reviews 2017
Feedback Milestone
2-Year Anniversary 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
Feedback Milestone
1-Year Anniversary 2016
Feedback Milestone
5 Consecutive Great Reviews 2015
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We’re taking the following precautions for our customers:

The safety and health of our customers as well as our own team members are extremely important to us at Pennings & Sons. Our entire company is currently following all CDC guidelines regarding the use of PPE (i.e. masks, gloves, etc.), practicing 6-foot social distancing, and washing hands/using hand sanitizer frequently.

Our phone lines continue to operate during regular business hours and we are currently accepting new project consultations, being set up for when the stay-at-home order is officially lifted.

Of 80 customers surveyed, 54 responded
Likely To Recommend
I am likely to recommend Pennings & Sons to a friend.
98%
Construction Quality
I am satisfied with the quality of materials and workmanship.
98%
Design Process
The design process effectively helped me envision the end product.
97%
Clear Communication
The Pennings & Sons staff communicated with me effectively.
94%
Budget
Pennings & Sons stayed within our agreed upon budget.
94%
Value Received
I feel I received a fair value for my money.
94%
Work Done Right
The work was done right the first time.
92%

Of 80 customers surveyed, 54 responded What does this data mean?
All project locations are approximate
Of 54 respondents, 51 left a review
4.9
48 of 49 would recommend
46
2
1
0
0
No rating
2
How are reviews verified?

View all reviews

GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Pennings & Sons using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Pennings & Sons

5829 W. KL Avenue,
Kalamazoo, MI
penningsandsons.com (269) 372-1930