I would like to recognize Rocco who owns the company.
They met my expectations.
Rocco was excellent to work with. Always pleasant and responsive.
The main area of satisfaction for me was Rocco's attitude. In every situation, he maintained a very nice and professional demeanor.
Some of the electrical is not where we wanted it, but it is not their fault. We changed somethings and should have communicated that better.
They exceeded our expectations with the ceiling height.
Roco was very open and answered calls immediately, they were wonderful to work with and we would recommend them to anyone.
I would recognize Roco for his exceptional service. He was amazing, for him to be so involved in the process that was great for us. We had a leak and was at our house within 45 minutes, the owner of the company did this so that speaks volumes.
The timeline was amazing to have a project of that magnitude. They told us they wanted to be done in 12 weeks and they finished on that day. They would e-mail every Friday with an update and we appreciated that as well.
We recommend them to everyone. We fell as if we've built a partnership for life with them and will use them for anything moving forward.
The only thing I was disappointed with is that they said they would follow up after a year and they did not do that.
Rocco was very easy to work with. Mark does beautiful trim work.
I'd recommend them and I have already. We are very happy with the work they did.
They are an exceptional company. They did a great job. I am more than satisfied.
Rocco provided exceptional service.
I was most satisfied with the quality of the work, and the communication was spot on. It was really good.
Oneida Builders met and exceeded my expectations in every aspect regarding their quality, communication, customer service, and professionalism.
I would like to recognize one of their workers, Mark, and almost everyone that worked for them.
They met and exceeded my expectations in every aspect regarding their quality, communication, customer service, and professionalism.
I would like to recognize the entire team.
I was satisfied with everything throughout the entire project.
Adding a sunroom and elevator
Quality and responsiveness
Oneida Builders did a wonderful job in our kitchen. We are pleased with the final look, and the process was easy and quick!
Rocco Sinisgalli, Mark Shaw, and Willis Mast
The overall quality of the work and materials, the speed and efficiency of the work, and the fairness of the price.
I will highly recommend Oneida Builders.
Workmanship was exceptional.
Rocco was most responsive to problem resolution although there were few of them.
We got a whole new first floor for a very fair value.
David was very knowledgeable and personable. I very much enjoyed working with and learning from Rocco. I also enjoyed all the sub contractors.
Most everything met and exceeded our expectations. This included the initial planning with David and Rocco. Rocco made many suggestions that proved correct (e.g., purchase in- ceiling and in-wall speakers, replace crown and dental molding, eliminate chair railing, doorway trim, can lights). Painting is great. Floors are great. Cabinets and countertops are great. All trim is stunning.
I will highly recommend Oneida Builders to my friends. I also look forward to using them for our next project.
Rocco and his team are amazing. Highly recommend
The whole team was very professional.
They came in on budget and ahead of schedule.
We've already recommended them to others.
I would like to recognize Rocco for his exceptional service.
It was what we expected. This would have been our third project with them.
They were professional and did outstanding work.
They were all great. Anytime I needed to talk to him he would be there, the guy that owns the business. Rocco with an Italian last name.
Rocco communicates well. He and his team are reliable and provide quality work. We have used Oneida on multiple projects. We are completely satisfied with each.
They have always exceeded our expectations in every facet of our projects
Oneida is honest, professional and the BEST in the business! We wouldn't even consider anyone else!
I would like to recognize Rocco and Mark.
Oneida Builders met and exceeded my expectations with the quality and speed of work.
I found Oneida to be very timely, excellent quality and very good people to work. I would recommend them very highly.
Rocco, the owner, was readily accessible during the project and very easy to work with. Mark Shaw is an excellent carpenter and I am fairly sure he can fix anything. They were the two people we interacted with most during the project, but everyone from the demo guys to the tile guys to the painters were all prompt, courteous, and professional when working in our home...and everything turned out great!
Would not hesitate to recommend Oneida to neighbors, and will call them when it is time to renovate our basement
They stuck to their schedules & were very good at communicating. Their subcontractors were very hard working & talented. They were all very experienced at their jobs.
Unbelievable customer service and so ethical. They stand behind their work and if it’s wrong, they fix it.
I wish all the other contractors were like Oneida. They were really upfront and whatever they said, they did. They communicated effectively through the whole process of my remodel, which was awesome. They really did a great job.
Rocco, the owner, did what he said he was going to do and made sure all of his contractors did that as well.
They did not fall short of my expectations. It was one of the smoothest renovations I have ever gone through.
They met/exceeded my expectations in every category from the demolition to ordering and assigning me a home decorator. We met at the tile store and she was pretty amazing. The whole process was very smooth. I couldn't be more happy with the way it all worked out. The final product is outstanding.
Oneida Builders refinished our kitchen and helped us build a bar in a home entertainment room and were very satisfied with the results and felt like the quality of the work was very high. Communication with Roco and his team was very good.
Rocco and his team were great at problem solving and working together. We were thrilled with our renovated kitchen and basement wet bar. Rocco also made himself available for questions later on, well after the engagement.
Definitely true. Roco was very responsive and willing to work with us on whatever the issue was.
I would like to recognize Rocco for his exceptional service. He was our contact, and the person in charge of the job and the folks that he had working for him I thought were very very good. He had an assistant, and I thought he was very good. We thought a lot of the electrician that Rocco used for the project.
With respect to the final product, we were pleasantly surprised at how well the kitchen came out and how well it worked. The couple of instances since then that I have needed to follow up with Rocco he was great about that. The customer service after the project was extraordinary!
Yes, and it is a big improvement in the layout of the prior kitchen.
It was a good project, and we would definitely use them again!
I was so pleased with the job they did for my bathroom; I would use them again for other projects throughout the house.
I was most satisfied with the organization with their time and the job - they did it on time and professionally.
They did our kitchen project seamlessly, stress-free they kept the job site clean and a year later we had an issue and they came out and resolved it at no cost and did it perfectly. I would use them for any future projects that I plan to do. I cannot recommend them more highly.
They did not, the project was done smoothly and I have no criticisms. They had a designer and an architect helping us. We had a budget it was very detailed. They have done projects in our neighborhood previously and they knew there was going to be a problem and addressed problems that other remodelers said that it wasnt going to be a problem and it was when they opened it up. They were fantastic
Rocko is phenomenal did it the right way and didn't cut corners and everything was good quality.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Oneida Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys