Recognized Excellence - I would like to recognize Rocco who owns the company.
Areas Of Satisfaction - They met my expectations.
Recognized Excellence - Rocco was excellent to work with. Always pleasant and responsive.
Areas Of Satisfaction - The main area of satisfaction for me was Rocco's attitude. In every situation, he maintained a very nice and professional demeanor.
Areas For Improvement - Some of the electrical is not where we wanted it, but it is not their fault. We changed somethings and should have communicated that better.
Areas Of Satisfaction - They exceeded our expectations with the ceiling height.
Additional Comments - Roco was very open and answered calls immediately, they were wonderful to work with and we would recommend them to anyone.
Recognized Excellence - I would recognize Roco for his exceptional service. He was amazing, for him to be so involved in the process that was great for us. We had a leak and was at our house within 45 minutes, the owner of the company did this so that speaks volumes.
Areas Of Satisfaction - The timeline was amazing to have a project of that magnitude. They told us they wanted to be done in 12 weeks and they finished on that day. They would e-mail every Friday with an update and we appreciated that as well.
Additional Comments - We recommend them to everyone. We fell as if we've built a partnership for life with them and will use them for anything moving forward.
Areas For Improvement - The only thing I was disappointed with is that they said they would follow up after a year and they did not do that.
Areas Of Satisfaction - Rocco was very easy to work with. Mark does beautiful trim work.
Additional Comments - I'd recommend them and I have already. We are very happy with the work they did.
They are an exceptional company. They did a great job. I am more than satisfied.
Recognized Excellence - Rocco provided exceptional service.
Areas Of Satisfaction - I was most satisfied with the quality of the work, and the communication was spot on. It was really good.
Oneida Builders met and exceeded my expectations in every aspect regarding their quality, communication, customer service, and professionalism.
Recognized Excellence - I would like to recognize one of their workers, Mark, and almost everyone that worked for them.
Areas Of Satisfaction - They met and exceeded my expectations in every aspect regarding their quality, communication, customer service, and professionalism.
Recognized Excellence - I would like to recognize the entire team.
Areas Of Satisfaction - I was satisfied with everything throughout the entire project.
Types of work - Adding a sunroom and elevator
Areas Of Satisfaction - Quality and responsiveness
Oneida Builders did a wonderful job in our kitchen. We are pleased with the final look, and the process was easy and quick!
Recognized Excellence - Rocco Sinisgalli, Mark Shaw, and Willis Mast
Areas Of Satisfaction - The overall quality of the work and materials, the speed and efficiency of the work, and the fairness of the price.
I will highly recommend Oneida Builders.
Quality Of Workmanship - Workmanship was exceptional.
Problem Resolution - Rocco was most responsive to problem resolution although there were few of them.
Value - We got a whole new first floor for a very fair value.
Recognized Excellence - David was very knowledgeable and personable. I very much enjoyed working with and learning from Rocco. I also enjoyed all the sub contractors.
Areas Of Satisfaction - Most everything met and exceeded our expectations. This included the initial planning with David and Rocco. Rocco made many suggestions that proved correct (e.g., purchase in- ceiling and in-wall speakers, replace crown and dental molding, eliminate chair railing, doorway trim, can lights). Painting is great. Floors are great. Cabinets and countertops are great. All trim is stunning.
Additional Comments - I will highly recommend Oneida Builders to my friends. I also look forward to using them for our next project.
Additional Comments - Rocco and his team are amazing. Highly recommend
Recognized Excellence - The whole team was very professional.
Areas Of Satisfaction - They came in on budget and ahead of schedule.
Additional Comments - We've already recommended them to others.
Recognized Excellence - I would like to recognize Rocco for his exceptional service.
Additional Comments - It was what we expected. This would have been our third project with them.
They were professional and did outstanding work.
Recognized Excellence - They were all great. Anytime I needed to talk to him he would be there, the guy that owns the business. Rocco with an Italian last name.
Rocco communicates well. He and his team are reliable and provide quality work. We have used Oneida on multiple projects. We are completely satisfied with each.
Areas Of Satisfaction - They have always exceeded our expectations in every facet of our projects
Additional Comments - Oneida is honest, professional and the BEST in the business! We wouldn't even consider anyone else!
Recognized Excellence - I would like to recognize Rocco and Mark.
Areas Of Satisfaction - Oneida Builders met and exceeded my expectations with the quality and speed of work.
Additional Comments - I found Oneida to be very timely, excellent quality and very good people to work. I would recommend them very highly.
Recognized Excellence - Rocco, the owner, was readily accessible during the project and very easy to work with. Mark Shaw is an excellent carpenter and I am fairly sure he can fix anything. They were the two people we interacted with most during the project, but everyone from the demo guys to the tile guys to the painters were all prompt, courteous, and professional when working in our home...and everything turned out great!
Additional Comments - Would not hesitate to recommend Oneida to neighbors, and will call them when it is time to renovate our basement
Areas Of Satisfaction - They stuck to their schedules & were very good at communicating. Their subcontractors were very hard working & talented. They were all very experienced at their jobs.
Problem Resolution - Unbelievable customer service and so ethical. They stand behind their work and if it’s wrong, they fix it.
Additional Comments - I wish all the other contractors were like Oneida. They were really upfront and whatever they said, they did. They communicated effectively through the whole process of my remodel, which was awesome. They really did a great job.
Recognized Excellence - Rocco, the owner, did what he said he was going to do and made sure all of his contractors did that as well.
Areas For Improvement - They did not fall short of my expectations. It was one of the smoothest renovations I have ever gone through.
Areas Of Satisfaction - They met/exceeded my expectations in every category from the demolition to ordering and assigning me a home decorator. We met at the tile store and she was pretty amazing. The whole process was very smooth. I couldn't be more happy with the way it all worked out. The final product is outstanding.
Oneida Builders refinished our kitchen and helped us build a bar in a home entertainment room and were very satisfied with the results and felt like the quality of the work was very high. Communication with Roco and his team was very good.
Areas Of Satisfaction - Rocco and his team were great at problem solving and working together. We were thrilled with our renovated kitchen and basement wet bar. Rocco also made himself available for questions later on, well after the engagement.
Problem Resolution - Definitely true. Roco was very responsive and willing to work with us on whatever the issue was.
Recognized Excellence - I would like to recognize Rocco for his exceptional service. He was our contact, and the person in charge of the job and the folks that he had working for him I thought were very very good. He had an assistant, and I thought he was very good. We thought a lot of the electrician that Rocco used for the project.
Areas Of Satisfaction - With respect to the final product, we were pleasantly surprised at how well the kitchen came out and how well it worked. The couple of instances since then that I have needed to follow up with Rocco he was great about that. The customer service after the project was extraordinary!
Design - Yes, and it is a big improvement in the layout of the prior kitchen.
Additional Comments - It was a good project, and we would definitely use them again!
I was so pleased with the job they did for my bathroom; I would use them again for other projects throughout the house.
Areas Of Satisfaction - I was most satisfied with the organization with their time and the job - they did it on time and professionally.
They did our kitchen project seamlessly, stress-free they kept the job site clean and a year later we had an issue and they came out and resolved it at no cost and did it perfectly. I would use them for any future projects that I plan to do. I cannot recommend them more highly.
Areas For Improvement - They did not, the project was done smoothly and I have no criticisms. They had a designer and an architect helping us. We had a budget it was very detailed. They have done projects in our neighborhood previously and they knew there was going to be a problem and addressed problems that other remodelers said that it wasnt going to be a problem and it was when they opened it up. They were fantastic
Additional Comments - Rocko is phenomenal did it the right way and didn't cut corners and everything was good quality.
They are very professional. I would say they are a 5-star company. They were on time and stayed within our budget. They have expert quality products.
I am totally satisfied with their work. They were very professional and have a very organized system. Christopher Aaron is extremely knowledgeable. The first time I met with him, he gave me a thorough explanation. They have a lifetime guarantee that means they will definitely stand behind their w... more
Buying a home is very stressful. I would do it over again. I love, love, love my Starlight Home.
Great people! Very professional, understanding and quality workmanship!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Oneida Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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