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I just have to say that Doug was very professional and thorough in explaining the different types of windows. The two gentlemen who came to do the work were here on time and worked efficiently. I felt very comfortable having them in my home and that is important to me.
This was a very great experience! From the sales to the installers, we are completely satisfied!
Joyce Factory Direct and Bryon were one of the most professional and best companies weâ€™ve ever dealt with. When I told Byron that my family was going to be coming to visit in six weeks and my upstairs windows could not be opened for ventilation, he agreed to put a rush order on this custom made j... more
I think it's an outstanding home and should hold its value for years to come.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of On-Day Flower Delivery Cleveland as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys