We had a great experience with NIH. Very easy to work with. If anything came up they took care of it, no questions asked. Would build with them again.
I would very very highly recommend NIH homes to anyone wanting a custom home build. Rob, the real estate agent was very professional & worked with me through out the pre-build & during the build process. Our home was a 100% custom build, so I was not sure how the house will turn out. All we were looking at were blue prints & drawings. But they kept us updated in every phase of the house build. Jeremy, one of the NIH Owners gave us a wonderful home based on our budget. There was no cost negotiations but we absolutely love the quality & the standard of home that we got for the price that we paid.. Our designer, Teresa was very accommodating during our selections helped us pick the right "everything" for our home.!!. We are loving every single day living in our new home :)
No apprehension what so ever recommending NIH to a friend.
Seen and have heard horror stories about project delays with other contractors. NIH laid out the schedule and everything was done the day they scheduled. We even closed a week earlier than planned.
They truly surpass every expectation. It was a lot easier to build a house than we thought it would be.
I was satisfied with the quality and the timeline. They were done ahead of schedule. They have very consistent work.
Very positive experience building with NIH. There was never any surprises in the process, and a stress free experience. I would recommend NIH for anyone looking to build. They are one of the best- top quality.
We had an awesome experience of the home build process with NIH homes right from the designing of home to closing. We were nervous of the home build process, since this was our first experience of building a home but NIH homes very effectively explained the process and most importantly kept us informed and met all their timelines and commitments. Thank you NIH homes for building a beautiful home and making the home build process a pleasant and memorable experience. We will definitely recommend NIH homes to a friend! If we build a home again-it will be only with NIH homes!
We are second time builders with them. If we were to build a third time we would choose them at a heart beat. They are the best builder we've been with.
The best things was on how easy it was. Their communication they stayed on top of it, followed through on every question and immediately. Their designer Vanessa was on top of it and thought of every question to ask before I had to. It was a very easy process.
We liked the overall design and aesthetics of the house. The materials used in construction are of superior quality. The layout of the house is very functional and practical. They are very professional and always there to help us out post the completion.
We love our new home. NIH does an amazing job and their quality is exceptional! The floor plan is very functional and organized. All of the finishes are beautiful. We could not be happier!
Very high quality work.
We had a fantastic experience with NIH from start to finish. They were timely and consistent with communication and questions we had. We love our home and would recommend NIH to anyone.
We are extremely happy with the design, craftsmanship and quality of our NIH home.
Overall, we are grateful for our decision to build with NIH. The home fits our lifestyle and has longevity for our family. I would highly recommend hiring NIH when considering a quality builder.
The process was simple yet any changes we made were done efficiently and communicated clearly. We really liked the online co construct updates and seeing what is upcoming.
We built our house with NIH and the experience was great from the start. NIH had a tight schedule to get us in the house prior to school starting, even with the wet spring Chad and crew didn't miss a beat and got the house done in record time. The quality of the home was top notch from the footings to the paint and cabinetry. I would definitely build with NIH again and would recommend them to anyone. Chad went above and beyond his scope of work to make this happen for us.
We would highly recommend NIH Homes to anyone to get a wonderful custom home building experience, good craftsmanship, and ultimately, a beautiful home. NIH Homes was always easy to work with, responded quickly and efficiently, and finished on time.
They were always on time! If we couldn't find a product we liked through a preferred vendor, they worked with us to get us what we wanted. They addressed any concern or problem quickly.
We purchased the house near completion (awaiting landscaping and sod only) and we were very impressed with the level of communication from the NIH staff as well as the detailed home walkthrough were all the pertinent contractors were present to explain the features of the house. Additionally, the follow-up after taking possession of the house to check on issues/problems showed me the high level of commitment from NIH and the desire to provide good customer service.
Quality of the construction and the high level of communication and follow-up after taking possession of the house
It is very meaningful for me to work with a local builder, one who uses their experience and knowledge of the local area to provide the best service and contractors for our home. I had debated purchasing a house from a national builder and in the end, I am glad I was able to support a local business, one that clearly understands the meaning of maintaining a strong reputation and satisfying customers.
I absolutely love the quality of NIH work and the craftsmanship. It's by far superior to any other custom home builders that we have come across. The end product is absolutely stunning. Thank you NIH for giving us a beautiful home!!!
They were great people to work with and absolutely made our dreams a reality. We are pleased with the quality and appearance of our home and NIH seemed equally vested in the overall results.
They were great people to work with and absolutely made our dreams a reality. We are pleased with the quality and appearance of our home.
When evaluating builders it was very clear that NIH built a better quality product. The three sons of the founding owner manage the business and we're excellent in frequently communicating with us, and clearly explaining our choices and expectations. I will do my research and can be a fussy customer, I'm pleased to say we were extremely happy with the process and love our new home.
NIH delivered our dream home! We enjoyed working with them at every step of the process. The team was flexible, creative with floorplan and design options and very responsive to our needs. Plus, we are very pleased with the overall quality and value for the money. Having toured many homes from other builders in similar price ranges, we think we got more upgrades, better finishing details and higher quality construction for the same investment. A great team and pleasure to work with.
Quality of the home and value for the price. We are amazed at what we got and love everything about the new home.
We had zero complaints about the process, enjoyed every bit of it.
NIH did an excellent job from start to finish. Would recommended them to any and all new home builders. Great people to work with and high quality homes.
NIH was timely, courteous, and communicated with us through every step. Made the process easy and fun.
NIH built us a home above and beyond our expectations. From the very beginning Jeremy and the crew were very up front and courteous to our questions and needs. They showed the patience needed when dealing with a family that was living with parents as their house was being built. Everybody that sees our new home comments on how "top notch" everything looks. Thank you Skogquists.
NIH built us a great home on a lot that we already owned. There was not one part of the process that went bad. I am very satisfied.
NIH homes builds a great home at a reasonable price. While communication during the process could have been more proactive, our overall experience was positive.
Quality and customer service. I couldn't believe how smooth the entire process was. Whenever I had an issue (and there weren't many), the team was quick to respond and resolve.
Absolutely love the quality of the build. All were very professional and prompt in responding to our questions.
Craftsman's Choice did a great job.
Outstanding repair and maintenance service. Tami at Dolphin Pool is a rock star...she knows her stuff.
We are very happy that we chose Timberland Exteriors. Their hard-working and experienced team made our 75 year old house look new again!
Mike and Erik were great to work with. They told us what to expect along the way. Erik was here when clean up was being done to make sure everything was cleaned up.We forgot to move some of the landscaping ornaments so the crew moved them so they wouldn't get broken from falling shingles.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of NIH Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys