About this company
Mr. Basement
Mr. Basement is a full line basement and crawl space contractor serving the greater Baltimore, Arlington and Washington DC metros. We are experts on wet basement waterproofing, crawl space vapor barriers and repair of foundations. Show more
Mr. Basement is a full line basement and crawl space contractor serving the greater Baltimore, Arlington and Washington DC metros. We are experts on wet basement waterproofing, crawl space vapor barriers and repair of foundations.
Mr. Basement has more than 25 years of basement waterproofing and repair experience, with regional offices in the Maryland, Virginia and Washington DC areas. Hide
GuildQuality surveys
Reviews 23
Of 52 respondents, 23 left a reviewRecent reviews
Review in Washington, DC
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with how quickly they did the job.
Review in Parkville, MD
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the service technician's professionalism. He was very good.
Recognized Excellence
Recognized Excellence - The person who did the work provided me with exceptional service.
Review in Parkville, MD
Additional Comments
Additional Comments - They did a great job!
Review in Laurel, MD
Areas Of Satisfaction
Areas Of Satisfaction - They were very thorough and they provided good explanations about the process and what they were installing.
Review in College Park, MD
Areas Of Satisfaction
Areas Of Satisfaction - The professionalism of the crew, especially the foreman, was great.
Review in Reisterstown, MD
Areas Of Satisfaction
Areas Of Satisfaction - I liked that they were prompt, professional, courteous, and kept their word.
Recognized Excellence
Recognized Excellence - The installers and my salesperson both provided me with exceptional service.
Review in Essex, MD
Areas Of Satisfaction
Areas Of Satisfaction - Neat, clean and timely.
Review in Washington, DC
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with their timeliness.
Review in Nottingham, MD
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with how clean they were and how quickly they finished.
Recognized Excellence
Recognized Excellence - The entire crew was all great. Everyone was great, from the salespeople to the workmen.
Additional Comments
Additional Comments - I would recommend Mr. Basement to anyone, and I'll be happy to do so in the future.
Review in Pikesville, MD
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with the foremen, they worked late to get the job done.
Review in Millersville, MD
Communication
Communication - I have never had such fantastic people working for me as who were here doing the work. They were very courteous. They were great.
Areas Of Satisfaction
Areas Of Satisfaction - The people who were here doing the work were fantastic. They were courteous and efficient.
Recognized Excellence
Recognized Excellence - All of the help that was here, from the top down to the workers, were very good. I was so impressed with how courteous and efficient they were.
Review in Baltimore, MD
Areas Of Satisfaction
Areas Of Satisfaction - Any time it rained we had water in the basement, and now thanks to Mr. Basement we don't.
Recognized Excellence
Recognized Excellence - They all did a good job.
Review in Catonsville, MD
Areas Of Satisfaction
Areas Of Satisfaction - The workers worked extremely hard and called us downstairs to point things out to us.
Review in Perry Hall, MD
Areas Of Satisfaction
Areas Of Satisfaction - We were very happy with the new sump pump. It gives us a feeling of security.
Review in Washington, DC
Areas Of Satisfaction
Areas Of Satisfaction - All of the crew were courteous and professional.
Review in Cockeysville, MD
Areas Of Satisfaction
Areas Of Satisfaction - They were quick and efficient. Office staff very friendly and helpful. Professional company.
Review in Hampstead, MD
Areas Of Satisfaction
Areas Of Satisfaction - They were very quick about the entire process. They were very organized.
Review in Owings Mills, MD
Areas Of Satisfaction
Areas Of Satisfaction - I would have to say mainly with the quality of the job overall, it was exceptional in all and every aspect.
Recognized Excellence
Recognized Excellence - The person in charge of the job was exceptional.
Review in Catonsville, MD
Areas Of Satisfaction
Areas Of Satisfaction - The speed and professionalism in which they did the job.
Recognized Excellence
Recognized Excellence - I would probably say the person in charge of the crew, he called every morning when they were on their way and kept me informed throughout every step of the process.
Review in Baltimore, MD
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the customer service. The salesperson was very friendly and knowledgeable.
Review in Baltimore, MD
Areas Of Satisfaction
Areas Of Satisfaction - I think everything that they did was exceptional.
Review in Lutherville, MD
Recognized Excellence
Recognized Excellence - It was a really hot day, but they all did a good job. I really appreciated that there was no high-pressure sales pitch.
Review in Odenton, MD
Areas Of Satisfaction
Areas Of Satisfaction - It was difficult to even find a company that would install a replacement window well. Mr. Basement completed the job on-time and on-budget.
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