From start to finish Mountainwood was on schedule and budget. They delivered a high quality product that exceeded our expectations. Their crews and contractors were professional and always on time. They anticipated where the obstacles could occur and made sure that they had contingency plans. In all this experience was one of the best I have had working with contractors and I plan to use them again in the future.

Client's Why

Client's Why - They were recommended by a friend.

Before Remodel

Before Remodel - Needing update after 30+ years

After Remodel

After Remodel - The kitchen update was the key feature and it is now a cooks kitchen.

Recognized Excellence

Recognized Excellence - Cory Richards

Client's Why

Client's Why - Wanted a company that would handle everything and Mountainwood had been recommended.

Before Remodel

Before Remodel - Slightly outdated bathrooms, kitchen - needed better function in kitchen

After Remodel

After Remodel - It feels great having it all updated and makes more sense in kitchen

Sales Knowledge

Sales Knowledge - Tyler was very helpful

Design Knowledge

Design Knowledge - Darby was great to have - we needed someone to help with products and design

PM Professionalism

PM Professionalism - Bruce did a great job keeping everything going even if there were some minor changes or issues.

Trade Partners

Trade Partners - They were all professional and courteous

Favorite Part Of Process

Favorite Part Of Process - Planning of the kitchen and to see the transformation

Recognized Excellence

Recognized Excellence - The whole team we had were great - we appreciated all of them

Fair pricing and no substantial complaints! Given the horror stories people tell about remodeling and working with contractors, working with Mountainwood was as smooth as one can reasonably expect.

Client's Why

Client's Why - Reputation, appropriate pricing, and longevity of company

Before Remodel

Before Remodel - Kitchen that was functioning but not functional. Lots of wasted space, not enough work surfaces, and in poor condition overall. I avoided cooking because it was just so miserable to be in there.

After Remodel

After Remodel - Soooo much more storage and way better working conditions. I cook all the time now.

Favorite Part Of Process

Favorite Part Of Process - Picking stuff and seeing parts of the process really come together

Areas Of Satisfaction

Areas Of Satisfaction - Creative solutions in the overall layout that met our needs but kept things affordable. Really understanding our overall vibe and aesthetics.

Areas For Improvement

Areas For Improvement - There was one little hiccup where we flagged something early that we wanted to get done as part of the project since we were moving some plumbing around anyway. The work got delayed until the end and there was some back and forth about if Mountainwood would do it or if we should do it on our own... So that was a little frustrating (they took care of it in the end). The cabinet company was maybe a little slow on making replacement doors, but that's not Mountainwood's fault.

Recognized Excellence

Recognized Excellence - Tyler was always super communicative

The team was easy to work with. I enjoyed the process.

Before Remodel

Before Remodel - Before the remodel, the house was destroyed and rebuilt after a disaster.

After Remodel

After Remodel - I am living in my home again.

Areas Of Satisfaction

Areas Of Satisfaction - Everything was great.

Recognized Excellence

Recognized Excellence - I would recognize Cory, Sierra, Derek, and Will, the painter, for their exceptional service. Everybody was great.

Additional Comments

Additional Comments - They were kind, courteous, and thoughtful.

Client's Why

Client's Why - I saw the ad on TV, and they had good recommendations.

Before Remodel

Before Remodel - It was fine. We just needed updates.

After Remodel

After Remodel - Since completing my project, my home life has changed for the better.

Favorite Part Of Process

Favorite Part Of Process - I guess my favorite part of the process was good communication, and the manager was always on site when the subs were there.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations by being on time and being here.

Recognized Excellence

Recognized Excellence - I would like to recognize Sarah and Craig for their exceptional service.

Additional Comments

Additional Comments - Everything was professional.

Client's Why

Client's Why - Initially we reached out because we knew they were very local in Tigard. We ultimately went with them best the scoping, design and sales process was easy

Before Remodel

Before Remodel - Out dated, non-functional and problematic

After Remodel

After Remodel - Our new primary bathroom and bedroom space is much more comfortable, timeless and build to a very high standard. It’s exactly what we had envisioned when we bought the house originally.

Design Knowledge

Design Knowledge - Alison and team were a pleasure to work with. They listened to our wants and needs, presented options that fit our style and pushed us towards things we would not have normally considered.

PM Professionalism

PM Professionalism - Cory was fantastic! He managed the project as though it was his own home.

Client's Why

Client's Why - 1) Good reputation 2) Good bidding (design) process 3) Excellence of customer interface team (Ammon & Darby)

Before Remodel

Before Remodel - 1990 kitchen, cabinetry, and flooring.

PM Professionalism

PM Professionalism - Absolutely outstanding work and interaction by David. A pleasure to work with, exhibiting excellence and integrity.

Favorite Part Of Process

Favorite Part Of Process - Cabinetry design and all interactions with Darby and Ammon during the process. They are EXCELLENT people and a real asset to Mountainwood. The process is very smooth, professional, and enjoyable for the customer.

Recognized Excellence

Recognized Excellence - Ammon, Darby, and David are clear differentiators for a Mountainwood in the industry. They are a key reason you win (and will continue to win) business.

Client's Why

Client's Why - They had good reviews, are well regarded in the industry and handle the design as well as construction.

After Remodel

After Remodel - We have added additional outdoor living space. It’s been a great place to host people.

The work was done as communicated keeping us informed along the way.

Client's Why

Client's Why - We had seen the work done in our friend's home, and we liked the upfront quotes including everything. No later unexpected fees.

Before Remodel

Before Remodel - It was built in 1992, and neither the original owners nor we had done much work on it. Original carpets. large, unused crawlspace.

After Remodel

After Remodel - The new floors are beautiful. The kitchen and hall cabinets were re-finished to what we wanted. Our guest bathroom is setup for us to age in place. Most importantly, we are now utilizing our crawlspace with a bonus room for storage and using for our exercise equipment.

Expertise

Expertise - Greg and Amon kept us in the loop, and they were easily contactable when we had questions. The contractors they used were also knowledgeable and got the work done.

Schedule

Schedule - The original schedule was pretty close. We did have some adverse weather that impacted the cement setting in the crawlspace, but we were able to move in on the main floor while that cured.

Problem Resolution

Problem Resolution - we were immediately notifed of any issues and allowed some choice in resolution when appropriate.

Sales Knowledge

Sales Knowledge - Amon was good at helping us with the whole process. He didn't hide anything about cost or schedule.

Design Knowledge

Design Knowledge - I think Vicki's design knowledge was good. We didn't know what we really needed in some points, and she understood what went together.

PM Professionalism

PM Professionalism - Easy to contact and kept us in the know for any all issues and questions.

Clean & Safe

Clean & Safe - i never had any legitimate complaints about the cleanliness of the site.

Trade Partners

Trade Partners - we worked well with the trade partners we worked with.

Favorite Part Of Process

Favorite Part Of Process - I think coming in and viewing the finished project with everything in place.

Areas Of Satisfaction

Areas Of Satisfaction - The flooring is gorgeous and follow-up for touch-ups have been easy to request and quick to follow-through.

Recognized Excellence

Recognized Excellence - Greg and Adam and their amazing contractors. Oh, and Roman for helping us with our little flooring fixes after the fact and his knowledge about what would work best for our home.

Client's Why

Client's Why - Fixed price contract and they came recommended

MWH brought intelligence and thoughtfulness to the design process. They priced us fairly, and completed the project in the timeline they initially projected.

Client's Why

Client's Why - We decided to hire MWH after interviewing five companies/project managers. They stood out for being the most competent and honest.

Before Remodel

Before Remodel - We needed more bedrooms, a bathroom, and another laundry room. But we most desperately needed a bigger kitchen! It was much too small for six people.

After Remodel

After Remodel - Our new "great room" kitchen/island/dining room is the heart of the house, and we love it!

Expertise

Expertise - Craig Jackson was amazing, and very knowledgeable about the whole process. His practical background allowed him to understand our questions and needs quickly, and he was able to manage our expectations appropriately.

Design Knowledge

Design Knowledge - Sierra Lemieux was great! I really appreciated her eye for design, while still keeping our budget in mind.

PM Professionalism

PM Professionalism - Craig Jackson was onsite most of the time, and responded to texts in a timely manner. He was friendly, knowledgeable, and was hands-on when needed.

Favorite Part Of Process

Favorite Part Of Process - Sitting in the office working on blueprints.

Areas Of Satisfaction

Areas Of Satisfaction - I appreciated it when MWH was flexible as our needs and wants changed during the project (changing the size of the deck, Corey deciding to do his own tile in the kitchen, etc).

Recognized Excellence

Recognized Excellence - Craig and Sierra, of course! Brian and Eddie, who helped Craig, were also great. They really stepped up and helped wherever he needed it.

Additional Comments

Additional Comments - We liked that MWH worked with a female plumber. We want to support women in the trades.

Client's Why

Client's Why - We decided to hire Mountainwood Homes, did a preliminary Google search, and saw that they had good reviews.

Before Remodel

Before Remodel - We remodeled the master bathroom because it was previously outdated and had structural issues related to water.

After Remodel

After Remodel - The bathroom has been wonderful for us. The bathroom project is a part of a larger mold remediation project, and it has been very valuable for me to know that I have an updated, mold-free home.

Favorite Part Of Process

Favorite Part Of Process - My favorite part of the process was how self-sufficient the process was. We were out of state, so answering a bunch of phone calls and emails would have been pretty inconvenient, but I appreciate how on top of communication and logistics they were. They were organized in the day-to-day aspect of it all, and the team was good.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations.

Areas For Improvement

Areas For Improvement - They did not fall short of any expectations.

Recognized Excellence

Recognized Excellence - Everyone we interacted with was wonderful to work with. I feel that everyone on the team should get that shoutout.

Unless my friend is very experienced in construction / remodelling and willing to basically do their own project management, I wouldn't feel comfortable recommending they work with Mountainwood. And if they have that kind of experience and desire that level of participation, I don't really know why they'd invest in a design / build firm anyway

Client's Why

Client's Why - I wanted to work with a contractor that could coordinate all the work of other vendors.

Before Remodel

Before Remodel - My home was built in 1995 so it was time to update the kitchen and bathrooms.

After Remodel

After Remodel - The home now has a 2025 look.

Expertise

Expertise - The project manager, designer and Tyler worked well together as a team in meeting our needs.

Design Knowledge

Design Knowledge - Darby is awesome!

PM Professionalism

PM Professionalism - Linda check in with us to make sure that we informed when work would be completed and answer questions that we had about the work.

Clean & Safe

Clean & Safe - Team cleaned and kept the work area safe. The cleaning crew did a great job cleaning the work area after the remodel was completed.

Favorite Part Of Process

Favorite Part Of Process - It is hard to single out a favorite part of the process. The entire process is important to the success of the project.

Areas Of Satisfaction

Areas Of Satisfaction - The kitchen cabinets refinished look exceed our expectations.

Areas For Improvement

Areas For Improvement - Nothing comes to mind.

Recognized Excellence

Recognized Excellence - Tyler, Darby and Linda are a great team. We were pleased to have the opportunity to work with them.

This was the most professional company. The workers were all here on time, they were respectful and the job was done on time. We love our new kitchen remodel and the response from the company has been amazing.

Mountainwood is well established in the Portland Metro area with strong relationships with a team of expert tradespeople who have impeccable craftsmanship. They helped us select beautiful, high quality materials while keeping us within our budget and made us feel comfortable to ask questions and make adjustments as our vision evolved. Our kitchen/great room is absolutely beautiful and now accommodates several cooks in the kitchen at once!

Client's Why

Client's Why - We interviewed several design/build companies, and chose Mountainwood because we felt heard from the very first meeting with Tyler. He meet us at our home and listened to our ideas with zero pressure.

Before Remodel

Before Remodel - Before the remodel, our kitchen felt closed in and difficult for two cooks to work together in the kitchen. The material selection felt outdated and did not match our style. Entertaining in this space was awkward with everyone standing around a small peninsula.

After Remodel

After Remodel - After the remodel, our home feels brand new! The kitchen, living and dining rooms all flow to allow for entertaining large groups and multiple cooks and guests to gather around the heart of the home. The materials used are beautiful and of high quality, expertly installed by a team of craftsmen who take great pride in their work.

Expertise

Expertise - We were impressed by every team that work on our home. Everyone was an expert in their field and willing to answer all of our questions. We felt comfortable having their workers in our home regardless of whether we were present. Our project manager, Bruce, was easy to work with and quickly responded to our questions.

Schedule

Schedule - Mountainwood Homes was so incredibly organized with their use of BuilderTrend. We were able to see who would be working on our home each day. They are truly experts in managing so many moving parts!

Budget

Budget - The project costs escalated significantly beyond our original budget, but we were given opportunities to make adjustments and are very pleased with the result.

Design Solved Needs

Design Solved Needs - A million times yes! We absolutely love our kitchen and living room areas! Not only is it designed for functionality but it is absolutely beautiful.

Design Knowledge

Design Knowledge - Darby is not only knowledgeable, but she visited our home prior to the project and spoke to us about our vision. When we met for our design meetings, we were amazed at how well she seemed to understand our vision and what we are drawn to aesthetically.

PM Professionalism

PM Professionalism - Bruce was very knowledgeable and professional, always answering our questions and going above and beyond to help us with the smallest of details. He was even patient with our dog and they became friends (there may have been some treats involved)!

Clean & Safe

Clean & Safe - Every trade not only kept the construction area clean and safe, but they made sure the rest of our home was protected from dust and debris.

Trade Partners

Trade Partners - Everyone who we encountered through the entire process was kind and professional! Mountainwood has developed relationships with top notch people which allows them to be such a spectacular firm.

Overall Experience

Overall Experience - Mountainwood delivered on a remodel that was even better than we had hoped for and we completed the project feeling like we have made new friends with our team.

Favorite Part Of Process

Favorite Part Of Process - Our favorite part was having the team over to see the finished project.

Areas Of Satisfaction

Areas Of Satisfaction - The Mountainwood employees and the quality of their work were better than we could have imagined.

Recognized Excellence

Recognized Excellence - We loved our team! Tyler, Darby and Bruce - thank you all so much for guiding us and making a couple months of no kitchen zip by smoothly.

I've already recommended and my hairdresser has hired Mountainwood for full house remodel! She definitely asked me about my experience and the final outcome.

Client's Why

Client's Why - We heard about Mountainwood Homes from Randy Sebastian of Renaissance. We have an older Renaissance home and were looking at Randy's new builds, but didn't want to leave our neighborhood or not have lake access as we have in our current home. Randy suggested Mountainwood Homes and to put money into our own home. Happy with the choice.

Before Remodel

Before Remodel - I have been updating parts my house in bits at a time over the past 12 years. The primary bath was one of the final pieces and a leak in the primary shower forced the issue. Mountainwood was not pushy in their sales approach but offered thoughtful suggestions and CAD drawings to visualize a new space. Rather than just fixing the shower and doing piecemeal updates, we decided to gut the whole bathroom and start fresh. I'm so happy we went this route as the finished product is truly beautiful and our hope is that it will be more timeless than the old bathroom with its massive glass block shower and travertine.

After Remodel

After Remodel - I wouldn't say my life changed ;), but it is certainly nice to have a beautiful bathroom to use every day! No regrets.

Expertise

Expertise - From start to finish, Moutainwood had the contractors or contacts to tackle all the unforeseen obstacles, and obstacles always occur in a remodel. Both Mountainwood Homes and the subs they used were truly wonderful. Kind, respectful, trustworthy, became like family throughout the process. While I'm happy the project is complete and my house is no longer a construction site, we enjoyed having this crew.

Schedule

Schedule - If anything, we were ahead of schedule for most of the project. While final complete sign offs were not done for a few months after the original schedule, we were using the new spaces on the agreed upon timeline and the few odds and ends were not really in the control of Mountainwood...more the glass manufacturer.

Budget

Budget - For the most part, yes. If I had 1 complaint, it would be with the budget, but I am not sure how to make that better or more transparent. I think in the early planning, Derek was trying to accommodate our original budget numbers and make a plan work. Things, as a consumer not in the industry, I wouldn't have known is what an $8/sq. foot tile budget looks like, or what a yellow level quartz budget means, or the price of fixtures... We definitely went over budget and I was bummed about that, but also if we were spending the amount we were spending on this remodel, I wanted to get the best we could and products we liked.

Problem Resolution

Problem Resolution - Excellent communication throughout the process and even now into the warranty period.

Design Solved Needs

Design Solved Needs - I truly needed the guidance and confidence the design team offered. Friendly, knowledgable, and felt like I could ask anything.

Design Knowledge

Design Knowledge - Love Darby :) She was great in envisioning things I could not and guiding me to decisions, yet not forcing anything. Not sure I could have done this without her!

PM Professionalism

PM Professionalism - Love David too! David was phenomenal. Fantastic communication, always positive and upbeat, transparent and honest, and perhaps what I loved best was David's attention to detail and unwillingness to cut corners. David made sure things were done correctly, even if it wasn't always the easiest path. I appreciate that very much.

Trade Partners

Trade Partners - The best trade partners!! Loved the dry wall crew as they were a blast to have around with their epic music selections, Roman for tile...I don't even have the right words to describe his unbelievable work ethic and beautiful tile setting. He's an artist. There were many more, all were great, but those were my faves.

Trust

Trust - I am absolutely trusting Mountainwood Homes to follow through on commitments and their warranty. Our front door was an issue from the get go and MH is already advocating and helping us in what we consider to be an unacceptable door (dirty glass because they didn't clean the INSIDE of the double paned glass before assembling the door so there are like white possible paint overspray lines down all glass panels). I appreciate the 2 year warranty.

Value Received

Value Received - I actually agree with this. My husband and I definitely had sticker shock at the beginning of the process, but seeing how no corners were cut, the amount of labor involved, the quality of the work and the warranty...I see the value in that upfront price. It was a splurge using Moutainwood Homes, but worth it.

Favorite Part Of Process

Favorite Part Of Process - My favorite part of the process was probably seeing the tile get installed...that was the first piece of getting a glimpse at what this was actually going to look like :)

Areas Of Satisfaction

Areas Of Satisfaction - Most all areas met or exceeded expectations.

Areas For Improvement

Areas For Improvement - The only thing I was slightly less impressed with was the painting, although they touched up and cleaned up well, but I had to point out areas that were missed, spills /drips, paint that seeped under tape onto baseboards and cabinetry. I really liked the guy who painted the front door though. I felt like he tried very hard to get it right. Sadly, that paint has bubbled in areas and there is a white line (primer from underneath) on the front door lower panel due to the paint cracking. I've noted this in the warranty and think we need to find a better paint to repaint with. The paint that was used is just not holding up and it's only been a few months!

Client's Why

Client's Why - We had used them for our kitchen and were beyond happy with the results. I especially appreciate the help with picking out the finishes and the design process ahead of time

After Remodel

After Remodel - Updated with finishes we love and a bigger closet in the primary.

Design Knowledge

Design Knowledge - Darby is amazing!!! I am so thankful for her help with the design process. I trust her opinion and love her ideas!

PM Professionalism

PM Professionalism - Linda is fantastic!! I loved her approach to the project. She was so communicative. She was always thinking 10 steps ahead to minimize delays in the project.

Trade Partners

Trade Partners - Every trade partner was wonderful. No complaints. I especially love the tile work. His perfectionism was amazing. Electrical was great. The cabinets are perfect.

Favorite Part Of Process

Favorite Part Of Process - The design. Picking things out is so much fun.

Areas Of Satisfaction

Areas Of Satisfaction - Design. Project management. It was all great. It was an even better experience than the last project….which was a big accomplishment since the first project is why we came back.

Areas For Improvement

Areas For Improvement - I think the only thing is some of the adjustments to price during the process. It felt like there was more of that than the last project. And Linda even worked with us on every adjustment.

Recognized Excellence

Recognized Excellence - Both Darby and Linda!

My impression from talking with friends is that Mountainwood is a higher cost remodeling option. If that is in fact accurate, I still believe I received exceptional value from start to finish. Mountainwood has a deep team of friendly, experienced and accessible individuals to assist homeowners with the remodeling needs. I would highly recommend them to others.

Client's Why

Client's Why - They performed work for two of my friends and were highly recommended.

Before Remodel

Before Remodel - Home was built in 1990 and I am the original owner. No upgrades on the first floor during that time.

After Remodel

After Remodel - Much happier with island reorientation, quality of countertops, engineered wood flooring replace vinyl and carpeting.

Expertise

Expertise - Very capable firm with knowledgeable and helpful staff that was attentive to my project from start to finish.

Schedule

Schedule - Yes, schedule was adhered to. Only delays occurred when owner got Covid.

Budget

Budget - Yes

Design Knowledge

Design Knowledge - Darby was very helpful as I needed someone to guide me through product selection and to steer me away from unwise ideas. Only issue was the the height of the new refrigerator interfered with cabinets opening. Greg and the cabinet trade partner were able to find a workaround.

Clean & Safe

Clean & Safe - Absolutely. Contractors did a great job of cleaning up during the project.

Favorite Part Of Process

Favorite Part Of Process - Using BuilderTrend to track the progress of my project. Good website. And, of course, seeing the finished project.

Areas Of Satisfaction

Areas Of Satisfaction - Darby did a nice job of managing my project selections. Home improvements is not an area that I had much knowledge or interest prior to the project. Darby guided me through the decisions with professionalism and expertise. Greg did a great job of managing the project. Even though he is an Ohio State fan (grrrr), he knows his stuff and kept the project on track throughout. His calm demeanor helps him keep things under control.

Recognized Excellence

Recognized Excellence - Darby and Greg were great. The onsite project people from Mountainwood (I've forgotten their names) were also exceptional.

Additional Comments

Additional Comments - Though I suspect Mountainwood is more expensive than other companies, I relied on recommendations from the Hogues and Turners in making my decision to hire Mountainwood without really talking to other companies. I just couldn't bother with the whole "three bid" thing. I was mostly looking for a company could effectively manage the project from start to finish and that could assist me in making design and product decisions. Mountainwood was very effective on both of these points.

Client's Why

Client's Why - They were located in the area of the remodel and they had experience in the type of remodel I needed

Before Remodel

Before Remodel - Needed a living space on the main floor

After Remodel

After Remodel - Have eliminated the need for daily multiple stair climbing

Areas Of Satisfaction

Areas Of Satisfaction - Quality of workmanship was high

Recognized Excellence

Recognized Excellence - They were receptive to our questions and change requests

Client's Why

Client's Why - This was the second (and hopefully last) project that Mountainwood completed for us. They were very good in taking us through the stages of the project. The presentation and the professionals working there were very good

Invite Back

Invite Back - Yes, of course I would, but as mentoned above, this is the last (Major) project that will be done to this house.

Favorite Part Of Process

Favorite Part Of Process - Shower. Much better, discreet, and functional..

Areas Of Satisfaction

Areas Of Satisfaction - Expectations met

Recognized Excellence

Recognized Excellence - Cory did well. Darby helped with a visual of how the shower would look before construction began.

Additional Comments

Additional Comments - It did help that we were out of the country for 7 weeks while construction started. Was glad to get our bedroom suite back when we did.

Client's Why

Client's Why - We chose to hire Mountainwood Homes in part because they were recommended by a friend.

Before Remodel

Before Remodel - Our house needed an update from various other DIY renovations in the past when we purchased it.

After Remodel

After Remodel - We bought the house, had them do the renovations, then moved in. We moved from a condo into a house. Our life has changed significantly for the better. There is good functional flow from the living room to the kitchen. The whole downstairs, everything, has been a vast improvement.

Schedule

Schedule - We went a little over schedule. More because when you get into a project, there are some open-ended items that you're not sure how long it would take. It was reasonable when we had any minor delays.

Sales Knowledge

Sales Knowledge - Everybody at Mountainwood Homes was very knowledgeable and very helpful.

Design Knowledge

Design Knowledge - Darby was fantastic.

PM Professionalism

PM Professionalism - Linda was very professional and very good at stain glass. There was one mishap, and she was able to fix it herself.

Favorite Part Of Process

Favorite Part Of Process - My favorite part was the actual design process in terms of picking out the different materials, flows, and specific design. It was very enjoyable.

Areas Of Satisfaction

Areas Of Satisfaction - For the most part, they met all expectations. A few places where they exceeded were when it came to opening up the walls and finding incorrectly done DIY work from the previous homeowner. They were able to quickly address it, and consult with us on the options. They were very good and very professional about that and exceeded my expectations.

Areas For Improvement

Areas For Improvement - I don't think there are any expectations that they fell short of at all.

Recognized Excellence

Recognized Excellence - Linda was exceptional in terms of managing everything, coordinating with us, and keeping us well-informed.

The project manager and Mountainwood Homes staff are always very responsive when we have questions or concerns, and the topic under discussion gets resolved quickly. Everyone listens and communicates well.

Client's Why

Client's Why - We worked with MWH for our kitchen "redo" and loved the result. We weren't actually planning the second project at the time of the kitchen redo but decided to move forward with it sooner rather than later and MWH was the clear choice for the job.

Before Remodel

Before Remodel - Great! But we wanted to modify the bedrooms and bath on the first floor to allow us to "age in place" and MWH did everything we asked and we love the finished product.

After Remodel

After Remodel - We are still moving into the remodeled spaces - they are not used very much right now because we still access the upstairs rooms.

Expertise

Expertise - When a contractor or sub is needed, MWH has the necessary relationships to find the right folks for the work.

Schedule

Schedule - This project went amazing fast!

Budget

Budget - We only had 1 unexpected change order because we didn't know what type of flooring was under the walls.

Problem Resolution

Problem Resolution - The floor was the only challenge

Sales Knowledge

Sales Knowledge - Aamon is helpful and almost spot-on in his assessment of cost and level of detail

Design Solved Needs

Design Solved Needs - We are looking forward to using the room as a guest room until we need to move into it ourselves

Design Knowledge

Design Knowledge - Darby's sense of style and function was very helpful

PM Professionalism

PM Professionalism - She definitely is! We are amazed at how much she knows of the various trades. We would love to work with Linda again, she was our PM for the first project as well.

Favorite Part Of Process

Favorite Part Of Process - Choosing the bath tile and appliances - it's as pretty as I had hoped! And oddly enough I am really enjoying the pocket door between the bath and the laundry room - so glad we made that change order!

Areas Of Satisfaction

Areas Of Satisfaction - Linda is the best PM, she communicates everything with us and gets back to us immediately. MWH staff Raul and Daniel are competent, quiet, and courteous. The quality of the work and the materials used

Recognized Excellence

Recognized Excellence - Everyone is great! At the top is Linda, then Raul and Daniel, and Aamon and Darcy - this was a smaller project than the kitchen project and Darcy didn't get to work with us as much. Aamon is wonderful and clearly knows his stuff!

Additional Comments

Additional Comments - We recommend MWH to our friends at the mere mention of a remodel....

Client's Why

Client's Why - Professional and friendly from the first phone call.

Before Remodel

Before Remodel - 20 year old Pergo floors, dated cabinets and countertops.

After Remodel

After Remodel - Beautiful CoreTec floors, quartz countertops, cherrywood cabinets and tile backsplash.

Expertise

Expertise - Craig Jackson was a great project manager, as was Brian, his go to guy. The subcontractors all seemed to be of highest quality.

Budget

Budget - They actually did. The additional costs were in replumbing the house.

Design Knowledge

Design Knowledge - Vicki was fabulous and so was Allison later in the project. They both listened and came up with perfect suggestions.

PM Professionalism

PM Professionalism - We were so fortunate to have Craig as our PM.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of our choices without extravagant upgrade costs.

Recognized Excellence

Recognized Excellence - As mentioned above, Craig, Brian, Vicki and Allison.

Client's Why

Client's Why - The quality of the representatives and thoroughness of their responses to our questions and concerns.

Before Remodel

Before Remodel - Portions of the home were in need of upgrades.

After Remodel

After Remodel - The upgrades have improved our overall satisfaction of it.

Favorite Part Of Process

Favorite Part Of Process - The quality of the work and its timely completion.

Areas Of Satisfaction

Areas Of Satisfaction - Mountainwood performed as agreed and the quality and cleanliness was outstanding.

Recognized Excellence

Recognized Excellence - What was impressive was the uniform quality and expertise at all levels.