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The installation crew that came to install the siding was very professional. They cleaned up everything very good which I know people are sometimes worried about. They did an awesome job, they knew what they were doing, the finished project is beautiful and there was no mess during the installation.... more
Our representative Soraya was wonderful and did a great job bringing our vision for the bathroom to life.
During the polar vortex, we woke up to a house that was 47 degrees. Ravinia was out within 30 minutes and successfully replaced the inductor motor which had failed. Although it took a some time to find the replacement motor, the tech stayed with us, promising us the part would appear, and it did.
They were extremely professional. They are top notch with their approach and delivery. Very very pleased!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Modern Bloggers as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys