They were efficient, they were clean, they explained everything and communicated very well.
They did what they said they were going to do.
McCoy Contractors was great. They were timely and quickly
Everything they promised they came through on and they accommodated us when we had a death in the family. Very professional staff.
I have already recommended the company.
very good peple very wrkman and crafstmanship.
They not only did a fantastic job and they managed to squeeze me in a short time period to make sure the job was done in the timeframe I needed. It was an overall fantastic experience.
It was a pleasure to work with McCoy Contractors and they were very professional. I would use them again.
Only 1 problem with this contractor and I share the blame. I have had them do extensive renovation of my house over the past 6 years. The work 2 years ago included concrete removal and replacement in a first floor room. In showing this to Bob Donovan, I asked if a broken cinder block forming the base of the exterior wall could be removed and replaced as part of the work as it would be easily accessible when the concrete was removed. He indicated that this could easily be done. However it was not added as part of the work list--a matter that did not concern me because of its minor nature. However, after the concrete had been removed and they were about to pour the new concrete, I asked the individual who appeared to be in charge of the work(I believe mistakenly called Al in subsequent conversations)if he shouldn't be addressing the removal and replacement of the block at that time--I had even acquired a replacement block and placed it on the stone pile they had previously brought in for the work. I was told that they had no mortar on hand and that this work could be accomplished later when they returned to address another segment of concrete. When they did return, they stated that it was not practical to remove the block by approaching it from the exterior of the home but that they had patched it with their special concrete which would make the block good as new. The repair did not endure even one winter. And the next Spring, neither Bob Donovan nor Al (who I don't believe was the individual on the scene that spoke to despite McCoy's records to the contrary) had had any recollection of the event and I continue to be concerned about the broken block.
Overall, the work that was performed was satisfactory. My only, and somewhat major concern, was that they added a 7,000 dollar add on shortly after the project began. I was basically put on the spot to make an immediate decision, or the work would not be warranted. I felt as though I had been fooled into the original dollar amount of the project, only to have it increase dramatically. It seemed as though the sales rep knew this was going to happen, but failed to address this possibility before the project began. I was caught off guard, and the amount of money I had to pay went from 11,000 dollars, to 18,000 dollars. The crew that performed the work was great. The sales rep, on the other hand, seemed to withhold some vital information. By the time I received that information, it was too late, and I was another 7,000 dollars in the hole. I guess I should have asked about what the worst case scenario could be, but I feel that it was the salesman's job to inform me about this.
A fine job overall (professional, clean, and knowledgeable), but several month after, a small leak continues along the repaired crack. I placed a call and received feedback of it "being normal". We continue to watch and have seen damp spots on occasion but have not called back. Since we have 10 years on our contract, we intend to follow-up if it continues into next spring.
My wife and I were extremely pleased with the work that was done by McCoy Contractors. While no one wants to spend money to install drain tiles in their basement, we felt from the beginning of the process that we were in good hands with McCoy. We have had extremely heavy rains since McCoy installed the drain tiles, but NOT ONE DROP of water entered in our basement. These guys come with my highest recommendation.
Top notch company, skilled workers, maintained a clean work environment, did the job right. Who can ask for more?
McCoy Contractors did a great job!
I am most satisfied with how helpful and professional they were while they were there.
I compared with other companies, and McCoy Contractors was the most affordable.
I was most satisfied with the workmanship.
Reliable, friendly and efficient! I am completely happy with McCoy!!
Their professionalism, insight and knowledge.
The office, the crew and everyone were great!
McCoy Contractors is extremely knowledgeable and they treated me professional.
I am most satisfied with my entire experience with McCoy Contractors. They are very knowledgeable, prepared, they double checked all the work, helpful, very thorough.
I was very pleased.
They did the work professionally, they were courteous and did a great job. I was very satisfied with their work.
They were very neat. So far, no problems. We will know better once we have a lot of rain. They were on time and fast, looks like quality all the way through.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of McCoy Contractors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys