Have you had work done by Loyalty Plumbers Mill Creek? Let everyone know about your experience by leaving a review!Leave review
The entire process was very professional and well documented. Ray, our sales consultant, did a great job of scoping the project and creating a vision of what our space could be, complete with detailed outline. Ryan, our project manager, did a great job of explaining the process before, during, and a... more
Timeliness and Quality of work were exceptional and the company lived up to the recommendation by my insurance company. I'd recommend them similar damage repair unconditionally. They do need to work on customer communication and timely billing.
I don't recommend them at all. The only good part was initial phone call when I was explaining what the leaking water heater problem was and making the initial appointment. It all went downhill from there. When they came the first time, it went fine but wasn't great. Second time they visited, they h... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Loyalty Plumbers Mill Creek as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys