None everything was moving along as planned.
The quality of work and the workers. Mike came to the job site almost every day to check on the project and any questions I had also kept me informed on who was coming everyday. The design of my laundry room was a great suggestion.
I would highly recommend legacy design and construction.
The overall experience was very good. I was very satisfied with their time management and their crew. We are happy with everything.
The sub contractors that Legacy used on our project have been very knowledgeable and professional and worked with Legacy for a long time. Mike has been very detail oriented and stayed on budget and ahead of schedule.
Mike and all the trades people were extremely professional and timely. We finished within the projected timeline very very little down time or obstacles. Mike kept us advised of the process all along the way, and was easily accessible if needed.
The project took longer than expected and was more involved than anticipated due to structural defect in the kitchen ceiling that needed to be addressed before the renovation could be completed.
The subcontractors and employees were meticulous in their work. They were courteous and professional and cleaned up the work area every day. They also arrived when they said they would. Mike was excellent at communicating about the schedule and what work would be completed when.
We met Mike of Legacy D&C at a home show and thats where the professionalism started. The remodel was beyond our expectations. When something needed to be addressed the crew was right on it. It still brings a smile when think about the before as compared to how it looks now!
You can't go wrong with Mike and crew at Legacy!
We've had Legacy do one major renovation, complete first floor remodel (kitchen, powder room, floors, doors windows) and one smaller project (hall bathroom). Both projects were meticulously managed - subcontractors were well coordinated and exceptionally respectful that they were working in our house, keeping the job sites as clean as possible at all times. The quality of the work was without compromise. Even for appliance installation that was being handled by the appliance installer, Mike had his crews onsite to accommodate any unexpected needs of the installers, which there were a few. Without coordination like that, the installation would have needed to be spread out over a considerably longer time. We recommend Legacy Design & Construction without hesitation.
The company did a great job.
Mike is there every day to make sure everything are in place. He paid attention to detail and also have an eye for design detail. You can dream of it, he will make it happen.
Great company. Great Service
I have recommended Legacy already and will continue to do so.
As any remodel, there were surprises along the way and Mike was able to adapt the plans accordingly. He was very knowledgeable and great to work with. Our experience was great and love the results.
Mike worked within our budget and gave us options along the way to possible save more.
Very professional all the way through the process.
I was most satisfied with the level of communication.
They did a beautiful job.
I was satisfied with their professionalism, they stuck to the time line, and finish product looks great.
Fantastic company - completed a beautiful full addition to our home on time and on budget . Great attention to details and courteous employees
They were very good to deal with and we are very happy with the quality and workmanship.
As a repeat customer of Normandy Remodeling, we were extremely satisfied with the work performed on our property and continue to be impressed with their professionalism. We would definitely recommend Normandy to anyone considering a remodeling or addition project on their home, and look forward to... more
I was very happy! They did a good job. The crew kept me informed on what they had to do, and what they had found. I was surprised by that.
There should be more correlation and shared knowledge between the salesman, measuring tech and the instaltaion techs, as to what can actually be done versus not done. Also, the contracted installers should be required to take courteous classes in customer service.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Legacy Design & Construction, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys