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very satisfied with products,office staff and crew of 2 great guys & their experience.
We appreciated the work. The owner was so good, explained everything and was up front. We did have a small leak, but they came right out and fixed it. I would highly recommend them to anyone.
I appreciated Jeremy and the work that he did for me.
We are try happy with the work Dr. Roof did for us. It was completed in a much shorter amount of time than I expected. The crew was very cooperative and knowledgable. I would highly recommend them.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of L.S. Panas & Associates as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys