Have you had work done by JS Homes? Let everyone know about your experience by leaving a review!Leave review
I love Thompson Creek.
This company never addressed my issue with their having to call an electrician due to the installation crew severing a live wire beneath one of my windows. I was told by the service department (a conversation overheard by 2 others) that the company would take care of this. I haven't heard anything m... more
Each person we worked with from the estimator, to the project manager, to the subcontractors was friendly, professional, and responsive. The completed work looks great and everyone involved made the process as stress-free as possible. They were very straightforward on price and procedures, open to c... more
They are really courteous, supportive, and willing to go the extra mile to satisfy their customers.
Learn why professional home builders and home improvement contractors join our community of quality.Get started
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of JS Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys