Advanced was there in advance of my return from vacation. They were extremely considerate of my situation and respectful of my home and my personal junque!
Called A.J. Perri for a quick "look over" of our AC unit which was 5 years old. It was easy scheduling the appointment online. Our technician named Greg was outstanding. Courteous, helpful and showed me exactly what he was doing the whole time.
This is a first class business from the bottom to the top. Extremely knowledgeable sales and design people. Extremely talented craftsmen who build a beautiful deck. I was kept updated constantly with schedules. Our deck was completed on schedule and was beyond our expectations. I canâ€™t recommen... more
There was a lot of touch ups they had to do and some corners showed white coming through. There was a lot of over splatters on the new floors we had installed as well.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Hudson Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys