The servicemen are never pushy, they make suggestions and give you options of work that may be needed now or later and let you decide. Their prices are also competitive.
The people working were just great. They coordinated everything and helped each other out. I watched them work as a team and they were all team players. I had another roof done recently in Florida, but there was trouble with that crew. The installation crew from Millstream Construction was absolutel... more
I was very satisfied with the professionalism and the quality of work.
My Deck was professional and very good at their profession. The Deck looks beautiful!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Hudson Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys