they fail to come back to the address where the job was done to finish details left incomplete/damage.
They do awesome work. They do what they say they are going to do.
Top notch professionals from start to finish. They understood my concerns and took the time to address each and every one of them. They were patient and knowledgeable.
I was overall satisfied.
I am very satisfied and would recommend the company to anyone.
The company did a great job, and I am very happy with the results.
Customer service was superb.
Extremely interested, helpful, knowledgeable and professional. No tricks, they solve your problems exactly as agreed. I highly recommend Hero Restoration.
none at all.
The commitment to the job and work ethic. The owner/manager was on-site at my home during the work.
Luis and Johnnie.
Top notch professionalism.
Roofing and new gutters make the home look amazing.
Our roofing project with Hero Restoration was smooth and successful. Louis was very informative and a pleasure to work with. His crew was very respectful of my home and property. They took proper precautions for all of our landscaping and pool. We are very pleased with the final product and recommend their services 100%.
Hero Restoration was a great company to work with. They were professional, timely and did an excellent job. I would choose Hero Restoration anytime!
I was most satisfied with the customer service.
I would Luis Rodriguez for his exceptional customer service.
Hero Restoration was fantastic to work with and they went above and beyond.
I was most satisfied with the quality of work, their professionalism, the communication from the company, and everything was excellent with our project.
Luis Rodriquez did an amazing job communicating, he responded quickly, he showed up when he said he would, he completed the work on time, left our home neat and clean, and I would highly recommend him.
Thanks to the entire team for completing a great job on our roof.
Our experience with Hullco Exteriors has been great! We are very satisfied with everyone who works within the company from the customer service representative, sales, project manager, to the installers. However, our greatest satisfaction has been in our windows! Great product that goes well with ou... more
Power Home Remodeling Group has an excellent product, they did what they said they were going to do, and the windows really keep the cold out.
The office staff and the administration collecting payment had no patience. They sent multiple emails, text, and phone calls asking for payment. I felt like they were harassing me. I feel they need to have a longer timeframe. Usually, 30 days is typical, but it's wasn't for Findlay Roofing. They mad... more
Very fast and great work.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Hero Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys