Have you had work done by Hampton Bay Homes? Let everyone know about your experience by leaving a review!Leave review
The person we contracted with left the company and they never contacted us. We had to keep calling them to get results.
This is an unbelievably great service! For a very small fraction of the cost to fully renovate our master bath, the Kohler Design Service walked us through every step of the process. They took ideas that were in our head and in magazine pictures we had seen and turned it into a complete plan ready t... more
Besides the normal business expectations of being polite, keeping schedules and promises, and providing updates, they were friendly and honest. They took the time to explain the work to me and work with my insurance company repeatedly.
The crew seemed okay but an inspection for the buyer found loose shingles in several places and I had to point out repair of one problem area .Lee promised the job in 6 weeks but it took twice as long a wait. Sales should not make promises the crews can't deliver. For more than $25,000.00 I don't fe... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Hampton Bay Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys