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Jeremy and the crew from XL were phenomenal! The crew was friendly, professional and well organized. They even offered to get off the roof and move their truck so my wife could get into the garage. Talk about customer focused!
123 Exteriors did an excellent job on my roof which had suffered wind damage. They were very clear up front as to how the process worked, and were with me every step of the way until the build was complete, and the final payment was made.
We are very happy that A-1 Construction and Restoration LLC was professional and did everything the way that we needed to have it done.
We've worked with a number of contractors in the area on a variety of house projects over the years. All have had their strengths and weaknesses, but TDS stands out as the most consistently excellent in all regards. Communication, workmanship, commitments to schedule and cost estimate, honesty, reli... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of HIGH COUNTRY GROUP LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys