I would highly recommend, and have, FD Kitchen and Bath to anyone who asks!!!
We look forward to our next project with FD Kitchen & Bath!
So happy to have finally found a contractor who delivers on their promises, troubleshoots all the unexpected problems they run into, and does it all in a professional and timely manner. The office staff gave great advice and guidance and expertly managed all the important details, and the crew did great quality work and were always friendly and respectful in our home. They were a joy to work with!
Ken, Tonya, and the whole team at FD Kitchen and Bath were great to work with from start to finish. We were especially impressed with the crew's knowledge of older homes, and the way they regarded the oddities of an old house as challenges rather than problems. The attention to detail was superb.
Areas Of Satisfaction - One thing that stands out now that the whole project is completed is how effective the back-and-forth was between us and Ken and Tonya. Both of them suggested design or construction choices that we hadn't considered but which ended up being exactly right (the exposed brick, opening up the whole doorway to the kitchen rather than having a passthrough to the dining room)...and similarly, they were very receptive to our choices and suggestions. It was a good working relationship, and I'm grateful for that.
We had a great overall experience from the design phase through the final project, and are very pleased with final outcome, and plan to use them again for other projects in our home.
We had a very positive experience American Exteriors and Masonry with all aspects of our front walk project, from the initial presentation of options, ideas, materials, etc., to the project completion. Communication was good throughout and all inquiries were addressed promptly. We are very pleased... more
Andy, the sales guy was a great guy and really helped me out.
The young gentlemen that picked up and returned my carpets was very sweet and professional. All staff members and service was excellent and my carpets looked and smelled superb.
I felt a high level of confidence in GG from the moment a received a call from the scheduler for my appointment with a sales person to review my problems. The installation team were professional. One large section of glass that was installed was wavy and offered distorted views. I called, they ma... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of FD Kitchen and Bath as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys