Recognized Excellence - The whole crew at the Elk Creek, Fairfield, installation were truly great. I hope we can do another project together.
Professional & Organized - Really felt like they had done this before and everything installed and got turned on with precision.
Areas Of Satisfaction - I ask a lot of questions. EGT made sure I understood before I bought.
Additional Comments - Thanks for taking the time to answer my questions.
I have used EGT Solar several times and they are always great to work with.
Communication - 10
Recognized Excellence - I would like to recognize the electrician that came down. Brian was also amazing to deal with.
Areas Of Satisfaction - They met my expectations in all areas. They are good at what they do. They were in and out, cleaned, and then were gone.
Additional Comments - I would recommend them to anyone. I have used them a few times and they did an amazing job. They always do.
Schedule - Absolutely, 5. I actually got mine ahead of time.
Recognized Excellence - I'd like to recognize my salesman Dan Staples and Rob--and also, the two main installers; I think one was Jeb. They were all very nice, friendly, and professional.
Areas Of Satisfaction - The time frame they got the whole grid installed sooner than I could make the money for the down payment. Rob at the office gave me a whole extra week; I didn't pay them until a week after the job was installed, up, and running, so I thought that was pretty cool.
Recognized Excellence - Great customer experience working with EGT and getting the system installed
I had three solar companies come to give me an estimate when I was looking to resolar and hands down, by far, the representative for EGT Solarblew them out of the water! Their knowledge, portfolio, and proposal that was put together was great. Eli came with everything. They had an answer for every question and, hands down, he represented RGT solar very well. I am very, very well satisfied!
Recognized Excellence - Eli was the representative that came out and gave the proposal. He did an amazing job. ELi had so much knowledge about the store and my job and how it would turn out. The crew did an amazing job. They had the panels up by the first day. Everything about the battery went smooth from start to finish!
Areas Of Satisfaction - EGT Solar did amazing. They cleaned up on time. All of the employees were very professional. They answered my questions if I had any. EGT Solar did an amazing job. I really do believe that I picked the best solar company.
Recognized Excellence - Rob was fantastic to work with. He was very responsive and always had the information I was looking for. The installers were very polite, friendly and respectful. They did a great job.
Areas Of Satisfaction - Knowledge, friendly, clean, efficient.
Additional Comments - I would recommend them and I do to anyone who asks about my solar install. They took care of all permits and dealing with the HOA.
Recognized Excellence - Rob Black and everyone on the install crew were great.
Areas For Improvement - None
Areas Of Satisfaction - They were able to deliver a more efficient layout with less panels that were higher quality and at a better price than competitors.
Recognized Excellence - Eli, JOSH AND TOTAL INSTALLATION CREW, AND BRYAN
Areas For Improvement - NONE
Areas Of Satisfaction - ALL
Additional Comments - VERY PLEASED AND SATISFIED
They've done exactly what they said they would do!
Recognized Excellence - I would like to recognize Brian for his exceptional service.
Areas Of Satisfaction - EGT Solar exceeded my expectations with communication and they got the job done.
Recognized Excellence - Brian who explains everything and stayed in communication with us.
Areas Of Satisfaction - excellent job explaining the finacial implications and preparing us for Idaho powers change in reimbursement and attempting to get us grandfathered into Idaho powers present reimbursement.
Recognized Excellence - EVERY person I had contact with was exceptional.
Areas Of Satisfaction - EGT executed a very clean, attractive installation, with attention to the visual aspects and impact of every component - both interior and exterior.
Additional Comments - Nice job! We're excited to see the generation results.
Areas Of Satisfaction - They got it done in the expected three days. Plenty of crew up here. Nice guys.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of EGT Solar as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys