The team did a great job.
Bryan Lawry was always available to handle a quick text. Very pleased with the experience.
I appreciated the great attitudes of your workers.
I believe the company cares and is working to improve all areas they can.
Eli, JOSH AND TOTAL INSTALLATION CREW, AND BRYAN
VERY PLEASED AND SATISFIED
They've done exactly what they said they would do!
I would like to recognize Brian for his exceptional service.
EGT Solar exceeded my expectations with communication and they got the job done.
Brian who explains everything and stayed in communication with us.
excellent job explaining the finacial implications and preparing us for Idaho powers change in reimbursement and attempting to get us grandfathered into Idaho powers present reimbursement.
EVERY person I had contact with was exceptional.
EGT executed a very clean, attractive installation, with attention to the visual aspects and impact of every component - both interior and exterior.
Nice job! We're excited to see the generation results.
They got it done in the expected three days. Plenty of crew up here. Nice guys.
Attention to detail.
Top rated company that installs quality products. We love the solar attic fans in addition to our tracker.
Austin has worked hard on our behalf. Salesman Rob Black was good about answering questions in a timely, courteous manner.
Sales, service and warranty.
I only dealt with Rob during the installation process, but was extremely happy with the schedule they said they were going to hit and actually did. The work site was always clean and tidy when they left and so far no issues.
All the people I interacted with were pleasant and professional.
Rob Black and the guy who was the electrician on the project. I don't remember his name. excellent to work with
Got it done sooner than expected. Great people to work with
Jed. He was the best to communicate the schedule and what to expect.
Quality of workmanship!!
EGT Solar was very knowledgable, educated, prompt, proficient, and professional. I would and have recommended them to my friends.
EGT led us through the whole process, communicated everything happening, and the installers were awesome!
Steve was our sales agent, he personally helped get the system running since we were out of town at the time, and the install team was awesome.
Construction runs late, and that can be expected, I was hoping to get a phone call with the revised timing.
The conduct and friendliness of all the team. The beauty of the work, clean and nothing out of place.
I appreciated the way Steve was upfront with what to expect, how the progression would work, what they would do, and when we were expected to play our part. I was particularly appreciative that final payment was not due until the system was inspected and approved, not when the team was done installing. This insures that we would never be left with a system that doesn't work and waiting for the company and the county to battle out the issue. They are easily able to abide by this because they passed both inspections the FIRST time :) (County and Power Co.) Thank you EGT.
Logan and Rob both have been very engaged in clear communications on project schedule and issues
Thanks. It was a pleasure to work with EGT
City of Boise caused the delay in the installation schedule.
Rob Black was AWESOME! He was very responsive, proactive, and engaged. Rob kept us informed the entire time.
Rob Black was very helpful
They have fallen short of my expectations in some ways. I have to keep reminding them of the agreement we have.
They are doing the work and they are doing what they said they would do. The only problem is it always takes me to remind them.
John Derig did a great job of keeping me in the loop.
The installation was efficient and professional
We are glad to be up and running. Hope everything will go smoothly from here.
Everyone we had contact with was an expert in their field!
No problems encountered
Not Applicable- No problems to resolve
We have not moved into our home yet. I am excite to get miniscule power bills though.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of EGT Solar as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys