Have you had work done by SH Barnes DBA East Coast Roofing? Let everyone know about your experience by leaving a review!Leave review
Over the past few years I have replaced 8 windows. I have extremely satisfied with the quality but have some reservations with the job site clean up. After the workers were done and gone I noticed debris on the inside of my house. Although it took only a few minute to clean up, they missed an opport... more
Everybody was competent, professional, and courteous. Not only to me but my family as well.
They did a really good job!
The work was done in an excellent and timely manner. Even though there was a little confusion with the scheduling, the office staff was able to work with us and our schedule to get it sorted out.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of SH Barnes DBA East Coast Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys