Decks Unlimited
Customer feedback report for

Decks Unlimited

Decks Unlimited

I’m Craig Small, President and Master Carpenter of Decks Unlimited. I have over 24 years of deck design and construction experience. In 1993 while attending college and working at United Parcel Service (UPS),I started working with a friend who started a small pressure washing and deckstaining business he called Decks Unlimited. Most of our time was spent stuffing mailboxes with flyers that promoted our work. We started developing a positive reputation and eventually formed a customer base. From the start, making the customer happy has been our number one goal. After about a year, the original founder decided to work for a prominent local builder and I did my best to grow Decks Unlimited. The first few years were not very busy, but through quality work and high level of customer satisfaction, Decks Unlimited developed a great reputation and business started picking up. I am thankful for the customers I have served over the years and looking forward to serving future customers as well.

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Of 5 respondents, 5 left a review
5 of 5 would recommend
No rating
How are reviews verified?

Larry B.

Review of Bone Dry Roofing by

· Fowler

The roof looks great but I did have some damage to my gutter and night lights on the gutter.

Samantha A.

Review of Inspired Closets by Carson by

· Valparasio

Hands down top notch experience from beginning to end. We couldn’t be happier with the end result and would recommend Inspired Closets to anyone who is looking for high quality design/installation/product.

Jonathan W.

Review of Menold Construction and Restoration by

· Mahomet

Menold Construction was quick to respond to my request for an estimate and provided regular communication during the construction/repair.

Julie A.

Review of Kohler Bathroom Design Service by

· Indianapolis

Jennifer was amazing! She completely got the look we were going for, and she put together a comprehensive design that worked for us. Having the rendering so we could see what it would like was so helpful, and having samples to take with us was helpful too. This was a bargain for design help - would... more

The builder did not build our home as we had ordered, citing a design change after contract was signed. What recourse do we have?
Jan 6, 2016
A lawyer is the first place to start. Your builder should be insured for problems like this. If it is a big box builder then I am sure something in the corporate contract has an answer for this. You d ... read more
The roof and foundation of my house needs to be fixed. If I get the roof done first because it is leaking, will it be affected when the foundation is fixed?
Jan 5, 2016
We agree with everyone that notes to fix your roof first, including any gutters and downspouts. Remember to be sure to run the water AWAY from the home. Water coming down around the drip zone of the f ... read more

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Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Decks Unlimited using our impartial third party survey process. To learn more about GuildQuality and our survey process visit

Decks Unlimited

4505 Deepwood Dr,
Louisville, KY (502) 445-9539