They went above and beyond getting the work done. hey did a quality job. They did a great job cleaning up when they were through.
They were great to work with.
I found 15-20 nails in my yard and when the metal roof was taken off and replaced with shingles they left some wood exposed because he said it was not in the original quote.
Highly recommend! Fast, quality work with exceptional service and pleasant employees.
Joe was very helpful and very professional. There was good communication.
Areas Of Satisfaction - Professional - timely
I am very happy with the results of the work completed.
Recognized Excellence - I would like to recognize Dale, the salesperson.
Areas Of Satisfaction - I was most satisfied with the work quality & speed.
Quality work, D.K took care of me.
They did absolutely wonderful work! Darren is wonderful and I appreciate all he was able to do for me.
They got it taken care and worked it out in a timely manner.
I am just very pleased with their work.
THEY HAD OUR ROOF DONE IN ONE DAY AND NO PROBLEMS.
They were extra professional and did a great job.
The last time I had a roof put on, it was a bad experience. But from the get-go D.K. was professional, and treated me on a personal basis. I was told that if I had any problems they would fix the issues very quickly, and I'm extremely pleased with the whole experience.
D.K. Mason performs quality work in a timely manner.
Prompt arrival times. Employees cleaned up exceptionally well when job was completed
I would recommend D.K. Mason Roofing to anyone. Excellent service completed quickly, courteously and professionally.
They was excellent. Workers were so nice. They even took there lunch break to pump up my flat tire
THE BEST QUALITY PRODUCTS WERE EXPLAINED COMPLETELY AND RESULTED IN THE BEST RESULTS
D.K. Mason Roofing & Construction did a fine job. They were prompt, courteous, and they did quality work.
I was happy with their work.
Once they started they finished as quick as possible. Stayed late the last day just to finish.Didn't hardly notice they were there after cleanup. Looked as good as I could imagine.
We had a new roof put on our home , but it leaked .. No roofer could fix it .One Roofer came 25 times never fixed it. Then I told DK and he said no problem and he fixed it the first time. They were so sure , he told me not to pay until after it rained..Still Dry 1 year later..
Areas For Improvement - None .. We very happy with their work !!
Areas Of Satisfaction - I had 6 Roofers come by , none could fix the problem and DK fixed our Roof, He did what he promised and fixed it
Lead Source - Ask A local supplier
Everything went well except for them cleaning up the nails. Other than that, it was perfect.
I am well satisfied with the work completed by D.K. Mason Roofing and Construction.
Areas Of Satisfaction - I am most satisfied with the completed look and the clean up.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of D.K. Mason Roofing & Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys