I want to recognize Dave, Chris and Kim.
The company exceeded my expectations with the quality of the workmanship
Front porch and siding
I would like to recognize the work crew for their exceptional service. They did a really good job.
They did a fantastic job.
I don’t know who “Curt, Tiffanie, Winnie” is, but it’s not me! Please correct this error in your data base.
efficient, timely, picked up
I would like to recognize Dave. He was outstanding and the communication was fantastic. He was very personable and professional. He did a great job.
They met or exceeded my expectations with the quality and the attention to our preferences on the built. Dave was pretty flexible and we made some modifications. They were minor, but he took them in stride. We have the best deck in the neighborhood.
All the people we worked with deserve positive recognition. Kim had the vision of what needed to be done. The 2 men who worked the hours on the actual project were exceptional! The project was very challenging and required great attention to detail and talent, and it was completed perfectly.
Custom Built has always done high quality work for us.
The project manager, Dave, ( I sure hope I am remembering that name correctly) kept me informed every step of the way and I really appreciated that.
Really, in all areas! The workers were so efficient, organized and task oriented that the project showed major progress every day.
Custom Built did an AMAZING job! We couldn't be happier with the results! I will use Custom Built on any future project.
Custom Built did an AMAZING job! We couldn't be happier with the results.
We had one small issue, as soon as I brought it to Michael's attention he was all over it to get it resolved!
The quality of the work, combined with the follow through at every point of the build.
I am satisfied with the overall outcome and with other projects that were done.
We have used Custom Built for several major projects, and each time the experience was fantastic. I highly recommend!
The craftsmanship quality is very high level. The owner, Mike, is very organized and diligent about keeping us up to speed on what's going on and what to expect.
Everybody who was here was very friendly, open, positive.
The overall quality of the work was exactly what I hoped for and expected.
Definitely would recommend, and already have. I am pleased with how the project turned out, and so is the neighborhood.
Josh and Dave.
The neighbors are amazed at how nice the ramp looks.
I am looking forward to using them again.
Lots of up-front work to make sure the job was done correctly and to our specifications.
Communication, help with design, professionalism of all of the staff (office and skilled).
They started the job early which was great. The fact that they finished on time was great as well.
The workmanship of my deck was wonderful. It’s beautiful, functional and the perfect addition to my house. Using Custom built was one of my better decisions!
I had only one quote and it was from Custom Built. Their great reputation was well known for quality work. They lived up to my expectations.
We had a short delay due to weather and Custom Built kept me informed.
The whole experience met or exceeded my expectations. The following spring the company stained my new deck and it was beautiful. The wood prep was extensive and staining was consistent on the entire deck.
Already recommended them to my neighbors.
They made sure everything was picked up and clean!
Great crew who was always friendly and courteous.
Before, during and after my project Customer Built team did a great job communicating the project. They were always timely on responses to questions.
Finished project early!
I had three quotes; Custom Built was the most expensive but the comfort and confidence they gave me out weighed the cost. Their attention to detail is second to none.
They have all been good. I would recognize the person who stained the stairs and the person who put in the stairway for exceptional service. The gentleman who stained the stairs had a fine attention to detail.
Have already recommended and plan on using again for 2 other projects because their planning, materials, labor, execution, and timeline were exceptional. We are qualified to make this recommendation as we worked with several other firms who provided inferior service compared to Custom Built.
I have had them do several projects and they have consistently done a very good job.
The workmanship and quality of work done by all sobcontracters and primary employees was excellent! Dave DeFever especially is very competent and pays attention to detail.
We loved the customer experience!
I was most satisfied with Custom Built Design & Remodeling because of their timeliness.
Job was completed quickly and professionally.
Custom Built employees kept me informed throughout the entire deck building process.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Custom Built Design & Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys