Recognized Excellence

I want to recognize Dave, Chris and Kim.

Areas Of Satisfaction

The company exceeded my expectations with the quality of the workmanship

Types of work

Front porch and siding

Recognized Excellence

I would like to recognize the work crew for their exceptional service. They did a really good job.

Areas Of Satisfaction

They did a fantastic job.

I don’t know who “Curt, Tiffanie, Winnie” is, but it’s not me! Please correct this error in your data base.

efficient, timely, picked up

Recognized Excellence

I would like to recognize Dave. He was outstanding and the communication was fantastic. He was very personable and professional. He did a great job.

Areas Of Satisfaction

They met or exceeded my expectations with the quality and the attention to our preferences on the built. Dave was pretty flexible and we made some modifications. They were minor, but he took them in stride. We have the best deck in the neighborhood.

Recognized Excellence

All the people we worked with deserve positive recognition. Kim had the vision of what needed to be done. The 2 men who worked the hours on the actual project were exceptional! The project was very challenging and required great attention to detail and talent, and it was completed perfectly.

Areas Of Satisfaction

Custom Built has always done high quality work for us.

Recognized Excellence

The project manager, Dave, ( I sure hope I am remembering that name correctly) kept me informed every step of the way and I really appreciated that.

Areas Of Satisfaction

Really, in all areas! The workers were so efficient, organized and task oriented that the project showed major progress every day.

Custom Built did an AMAZING job! We couldn't be happier with the results! I will use Custom Built on any future project.

Construction Quality

Custom Built did an AMAZING job! We couldn't be happier with the results.

Problem Resolution

We had one small issue, as soon as I brought it to Michael's attention he was all over it to get it resolved!

Areas Of Satisfaction

The quality of the work, combined with the follow through at every point of the build.

Areas Of Satisfaction

I am satisfied with the overall outcome and with other projects that were done.

We have used Custom Built for several major projects, and each time the experience was fantastic. I highly recommend!

Areas Of Satisfaction

The craftsmanship quality is very high level. The owner, Mike, is very organized and diligent about keeping us up to speed on what's going on and what to expect.

Recognized Excellence

Everybody who was here was very friendly, open, positive.

Areas Of Satisfaction

The overall quality of the work was exactly what I hoped for and expected.

Definitely would recommend, and already have. I am pleased with how the project turned out, and so is the neighborhood.

Recognized Excellence

Josh and Dave.

Design

The neighbors are amazed at how nice the ramp looks.

Additional Comments

I am looking forward to using them again.

Lots of up-front work to make sure the job was done correctly and to our specifications.

Areas Of Satisfaction

Communication, help with design, professionalism of all of the staff (office and skilled).

Areas Of Satisfaction

They started the job early which was great. The fact that they finished on time was great as well.

The workmanship of my deck was wonderful. It’s beautiful, functional and the perfect addition to my house. Using Custom built was one of my better decisions!

Clean

Always

Expertise

I had only one quote and it was from Custom Built. Their great reputation was well known for quality work. They lived up to my expectations.

Schedule

We had a short delay due to weather and Custom Built kept me informed.

Areas Of Satisfaction

The whole experience met or exceeded my expectations. The following spring the company stained my new deck and it was beautiful. The wood prep was extensive and staining was consistent on the entire deck.

Already recommended them to my neighbors.

Clean

They made sure everything was picked up and clean!

Respectful

Great crew who was always friendly and courteous.

Communication

Before, during and after my project Customer Built team did a great job communicating the project. They were always timely on responses to questions.

Quality Of Workmanship

Absolutely beautiful!

Schedule

Finished project early!

Value

I had three quotes; Custom Built was the most expensive but the comfort and confidence they gave me out weighed the cost. Their attention to detail is second to none.

Recognized Excellence

They have all been good. I would recognize the person who stained the stairs and the person who put in the stairway for exceptional service. The gentleman who stained the stairs had a fine attention to detail.

Have already recommended and plan on using again for 2 other projects because their planning, materials, labor, execution, and timeline were exceptional. We are qualified to make this recommendation as we worked with several other firms who provided inferior service compared to Custom Built.

Areas Of Satisfaction

I have had them do several projects and they have consistently done a very good job.

Areas Of Satisfaction

The workmanship and quality of work done by all sobcontracters and primary employees was excellent! Dave DeFever especially is very competent and pays attention to detail.

We loved the customer experience!

Areas Of Satisfaction

I was most satisfied with Custom Built Design & Remodeling because of their timeliness.

Already have!

Areas Of Satisfaction

Job was completed quickly and professionally.

Areas Of Satisfaction

Custom Built employees kept me informed throughout the entire deck building process.