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LeafGuard provided the upmost professional customer service. They were very timely and organized. I also appreciated that they took care of my house as if it were their own. Their product is second to none.
I cannot recommend them highly enough!
William and crew did a great job repairing and replacing siding and boards on my house as well as pressure washing and repainting it. He always explained in advance what they were going to be doing each day. It was very cold most days but they still arrived early and worked on some of the repairs un... more
The office staff are very friendly, and very welcoming. They go out of their way to accommodate any issues that may arise.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cherokee Basements as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys