Have you had work done by Cherokee Basements? Let everyone know about your experience by leaving a review!Leave review
It went smooth.
The marketing dept did a good job discussing what I needed done. But the painters did a poor job. Would not paint the outside door. Tried to talk me into buying a new door because he said the old paint would have to be scraped and primed and then painted and that would cost me more. But I agreed on... more
My experience has been very good. I am well pleased. But the shelves in the shower comes out to easily. Everything else is fine.
Absolute rockstars -
Learn why professional home builders and home improvement contractors join our community of quality.Get started
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cherokee Basements as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys