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My experience with Universal Windows was definitely a pleasant one. We've dealt with quite a few different companies when it comes to exterior modeling and I would put Universal Windows near the top of them.
Extremely satisfied with the work performed and the entire process.
The owner was on site for both the estimate and the work. He kept me posted on progress and materials. The crew was hard working and respectful, and my garage ended up looking great!
All parties were very professional and knowledgeable. Jake and Tyler worked well with the insurance company to provide information needed and get questions answered.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of CertiROOF Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys