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System Pavers Customer Service, product, warranty and installations are incredible. From start to finish their expertise and workmanship was impeccable. They crews were extremely accommodating with my ideas as the job progress, they were considerate of my neighbors during construction and clean up... more
Fidelity Home Energy was a pleasure to work with. Thye were quick and professional. They answered all of my questions and as always I had many.
I am very pleased with the service and the quality of the job. There were some obstacles that we overcame, so that was great.
The whole experience from start to finish and top to bottom was very pleasant. The contractors, excavators, office staff, supervisors and the general manager were all great! I am very satisfied!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Busybiz as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys