The salesman Brian wrote up the wrong dimensions for the shower pan. I was told it would be 68 by 36. He changed it to 66 by 32 inches without pointing it out to me so I ended up with a smaller shower pan and a window sill that ended up to be 4 inches deeper than normal. I asked the final inspection person if the water valve could be adjusted to allow more water through and he said he would let me know. I have not heard from him. The light in the room comes on when I walk into the room but it cannot be adjusted to not do that.

It's not that they need to improve; a rating of five would be overbearing and overload someone. They should not absolutely go to these guys but would let them know yes, you should check these guys out.

Rose Remodeling was super easy to work with. We love the finished product.

Areas Of Satisfaction

Areas Of Satisfaction - The ease of working with them met my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They were very polite.

Sales Knowledge

Sales Knowledge - Sorry I forgot his name. I wanted a one day job. He was tight out front and told me it would take four to five days and to schedule the start at the beginning of the week so it wouldn’t be interrupted by the weekend. The job started on Tuesday and was done on Saturday. He measured perfectly and everything fit just right.

Project Coordinator

Project Coordinator - Project coordinator was very helpful and kept me informed throughout the process.Frederick

Installation

Installation - Frederick and his sons worked together seemlessly. When he overheard it was my husbands birthday Fred went outside and called his wife, who owns the Heart 2 Heart flower shop, and she delivered my husband a beautiful basket of spring flowers. We had no idea who sent them and he didn’t let on until after we’d signed off at the completion. What a kind and caring thing to do!

Product Walk Through

Product Walk Through - There wasn’t much go explain. How to use a shower is pretty self explanatory. He hung a squeegee and left a cleaning spray to clean the walls and doors.

Quality Of Materials

Quality Of Materials - They were exactly what I chose.

Areas For Improvement

Areas For Improvement - Rose Remodeling exceeded our expectations. Last summer my daughter had a bathroom remodeled and it took forever. They didn’t stick with it until it was done, but came and went at their discretion. Another daughter wanted her shower converted to a soaking tub and a walk in shower added. Two months later she ended up with a cave-like oversized shower where the tub should have been and no separate shower where it was supposed to be. I have had bathrooms remodeled in other homes and was never overly pleased with the finished product. Rose Remodeling was an awesome experience.

Areas Of Satisfaction

Areas Of Satisfaction - I was impressed with their way of doing business. Communication and follow thru were great and the icing on the cake was the mystery basket of flowers our installer sent my husband on his birthday. On the card was written, Psalm 37:4.