Rose Remodeling - Sacramento - Elk Grove, CA 95624

Review in American Canyon, CA

Verified · American Canyon, CA · May 12 2026

Rose Remodeling was super easy to work with. We love the finished product.

Viola R.

Verified · Antioch, CA · May 11 2026

Davenport

Verified · Newcastle, CA · May 10 2026

Irwin

Verified · DUBLIN, CA · May 10 2026

Winston

Verified · Sacramento, CA · May 09 2026

Pichay

Verified · Stockton, CA · May 07 2026

Carper

Verified · Roseville, CA · May 05 2026

Additional comments

Installation

Installation - Fred is outstanding!! His experience is superior.

Areas Of Satisfaction

Areas Of Satisfaction - Installation of our Grand Shower by Fred is FABULOUS!

Response

Rose Remodeling - Sacramento Carper, thank you so much for your wonderful feedback and for recommending Rose Remodeling - Sacramento! We're thrilled to hear that Fred provided such outstanding workmanship on your Grand Shower installation—his experience and professionalism truly shine through in your comments. We're also glad Richard kept you well-informed throughout the project and that you're satisfied with the quality of materials. We appreciate your feedback regarding Joshua's sales consultation, and we'll use your input to continue improving our service at every touchpoint. Thank you for choosing Rose Remodeling - Sacramento. We look forward to serving you again in the future!

Nicole C.

Verified · Napa, CA · May 01 2026

Response

Rose Remodeling - Sacramento Nicole C., I'm deeply sorry for the frustrating experience you had with Rose Remodeling - Bay Area and Rose Remodeling - Sacramento. The installation issues, communication breakdowns, and unprofessional conduct you experienced fall far below our standards.

Kathy B.

Verified · San Jose, CA · Apr 30 2026

Response

Rose Remodeling - Sacramento Thank you so much for your wonderful feedback, Kathy B.! We're thrilled that Katia, Morgan, and Bartolo provided you with such excellent service throughout your bathroom project. It's fantastic to hear that you appreciated our family-run approach and in-house installation team. We sincerely apologize for the delay with your four-corner shelf. This is not the standard we hold ourselves to at Rose Remodeling - Bay Area. Please know that we're working diligently to get your replacement shelf manufactured and installed as quickly as possible. We truly appreciate your patience and the opportunity to complete your project to perfection. Thank you for choosing Rose Remodeling - Bay Area, and we look forward to serving you again in the future!

Ferrat

Verified · San Mateo, CA · Apr 28 2026

Additional comments

Areas For Improvement

Areas For Improvement - They are profesional and love the quality and it is very affordable I am very pleased

Areas Of Satisfaction

Areas Of Satisfaction - They made my bathroom really nice in very short time

Response

Rose Remodeling - Sacramento Ferrat, thank you so much for this wonderful feedback! We're thrilled that Katia, Christian, and Nicholas delivered such an exceptional experience from start to finish. It's fantastic to hear that we transformed your bathroom beautifully in such a short timeframe while maintaining the professional service and quality materials Rose Remodeling - Bay Area is known for. We're especially pleased that you found our services affordable without compromising on quality. Your recommendation means the world to us, and we'd be honored to help with any future projects. Thank you for choosing Rose Remodeling - Bay Area!

Moritomo

Verified · Dixon, CA · Apr 27 2026

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - all so far

Response

Rose Remodeling - Sacramento Thank you so much for your wonderful feedback, Moritomo! We're thrilled to hear that Rose Remodeling - Bay Area has met or exceeded your expectations across the board. It's fantastic that Christian kept you well-informed throughout the project, and we're especially pleased to hear Max's expertise and efficiency made such a positive impression on you. We appreciate your patience as you continue to evaluate the quality of materials with more usage. Your likelihood to recommend us means the world to our team. We look forward to serving you again in the future!

Review in Mountain View, CA

Verified · Mountain View, CA · Apr 18 2026

The scheduling to get the permit from the city took quite a while when I was told the work was about to start. Rose Remodeling should take that into account during the planning.

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - Rose Remodeling met my expectations with the installation. Everything seems to be working well.

Response

Rose Remodeling - Sacramento Thank you for taking the time to share your detailed feedback with Rose Remodeling - Bay Area. We're pleased to hear that the installation is working well and that you're satisfied with the quality of materials used. However, we sincerely apologize for the permit-related scheduling delays and the miscommunication about the project start date. We understand how frustrating it is when timelines shift unexpectedly, and we'll work to better account for permitting processes in our planning going forward. We're also sorry about the caulking cleanup issues you experienced. This falls short of our standards, and we should have left your space spotless. Please reach out so we can address this properly and ensure you're completely satisfied with your project.

Glader

Verified · Auburn, CA · Apr 10 2026

Additional comments

Sales Knowledge

Sales Knowledge - Josh did a great job! See note above

Project Coordinator

Project Coordinator - Richard contacted us about every step and answered his phone when we had questions, knew the answers, called us back when requested or needed.

Installation

Installation - Fred as I stated above was amazing at his job, very professional, clean and made our shower look amazing!

Product Walk Through

Product Walk Through - Shout out to the glass company you use. We are very pleased with the look and product.

Quality Of Materials

Quality Of Materials - Josh talked to us about the quality of the materials that were being used for our shower project, Fred showed and talked about how and why the products are used.

Areas For Improvement

Areas For Improvement - None they met and exceeded our expectations

Areas Of Satisfaction

Areas Of Satisfaction - We were very nervous about the remodel and Rose Construction made us feel relieved as the process started. We are very happy with how our shower turned out. We have referred our sister-in-law who lives in San Jose she is really hoping you work in her area! She loved our new shower also.

Response

Rose Remodeling - Sacramento Glader, thank you so much for this wonderful feedback! We're absolutely thrilled that Rose Remodeling - Sacramento exceeded your expectations from start to finish. It's fantastic to hear that Joshua made the process clear from your initial meeting, that Richard kept you well-informed throughout, and that Fred delivered exceptional workmanship while maintaining professionalism and cleanliness. Your confidence in our team and materials means the world to us. We truly appreciate you referring your sister-in-law! While we'd love to help her, we hope Rose Remodeling - Sacramento can serve her needs. Thank you for trusting us with your shower remodel, and we're here anytime you need us again!

Lampson

Verified · El Dorado Hills, CA · Apr 07 2026

Response

Rose Remodeling - Sacramento Lampson, I'm truly sorry Rose Remodeling - Sacramento failed you. The material confusion, communication breakdowns, missing walk-through, and inspection delays are inexcusable. You deserved far better. I'm escalating this to leadership immediately to find a meaningful resolution. Thank you for this feedback.

Moore

Verified · Benicia, CA · Apr 07 2026

Response

Rose Remodeling - Sacramento Moore, thank you so much for this outstanding feedback! We're absolutely thrilled that Rose Remodeling - Sacramento exceeded your expectations in every area of your project. It's wonderful to hear that Joshua provided knowledgeable guidance, Christian kept you well-informed throughout the process, and Yellow Hat Construction, Inc. delivered professional, high-quality workmanship. Your recognition of our materials quality and thorough product demonstration means the world to our entire team. We're honored by your willingness to recommend Rose Remodeling - Sacramento to friends and truly appreciate your trust in us. Thank you for choosing us for your remodeling needs!

Regina G.

Verified · Citrus Heights, CA · Apr 06 2026

Additional comments

Sales Knowledge

Sales Knowledge - Eric was amazing.

Areas Of Satisfaction

Areas Of Satisfaction - The coordinator had to coordinate the homeowner and renter schedules. He had to communicate with all of us. He went above and beyond. His name was Graham.

Response

Rose Remodeling - Sacramento Thank you so much for your feedback, Regina! We're grateful for your recommendation and thrilled that Eric provided amazing service during the sales process. Graham truly went above and beyond coordinating between you and your renter, and we appreciate you recognizing his exceptional communication. I sincerely apologize for the hiccups you experienced, including the window inspection issue, leak, and materials left outside. This falls short of the quality Rose Remodeling - Sacramento strives for. I'm glad our team ultimately resolved these concerns, but you deserved a smoother experience from the start. Regarding the product demonstration, you're absolutely right—we should have coordinated with your renter for a proper walkthrough. Thank you for bringing this to our attention so we can improve. We truly appreciate your business and the opportunity to serve you!

Martin

Verified · Sonoma, CA · Apr 06 2026

Additional comments

Sales Knowledge

Sales Knowledge - Josh was a really nice young man. What always tickles me is when someone says, “Do you have any questions?” And one does not know what to ask. I always say, “I probably will as soon as you leave!” We did!

Installation

Installation - We had two sets of installers. Two men were here on Day 1 and two more on Day 3 and Day 4. Though Arabic was their preferred language, we were able, I think, to converse to an appreciable degree. They were all very nice guys and they did nice work.

Areas Of Satisfaction

Areas Of Satisfaction - The look is exactly as we agreed to with the sales person.

Response

Rose Remodeling - Sacramento Martin, thank you for your detailed feedback and for choosing Rose Remodeling - Sacramento. We're delighted that Joshua and the Yellow Hat Construction team delivered quality work that matches your vision, and that you had great conversations throughout the process. I sincerely apologize that we haven't yet addressed the ceiling marks and panel finishing issues you reported to Christian. This follow-through gap is unacceptable, and I'm personally looking into this today to ensure we schedule someone to complete this work promptly. You shouldn't have to climb ladders or wait for resolution. I also apologize for the inspection scheduling confusion that delayed your project. We're committed to making this right and ensuring Rose Remodeling - Sacramento earns your full confidence. Please expect contact from us very soon.

Boyer

Verified · SACRAMENTO, CA · Mar 31 2026

Additional comments

Sales Knowledge

Sales Knowledge - Steve was fantastic! After hearing so many other sales pitches, it was really nice to hear someone who was actually using the product they were selling. He was knowledgeable, helpful, and had a great sense of humor.

Project Coordinator

Project Coordinator - Graham was great. He made sure I was kept informed at every step of the way. When one minor mishap occurred with the wrong part being ordered, he made sure it was rectified immediately.

Installation

Installation - The contractors that Rose Remodeling used (Stonewood Construction) were professional and courteous, keeping us updated on their progress and leaving the site spotless before leaving each day.

Response

Rose Remodeling - Sacramento Boyer, thank you for your glowing review of Rose Remodeling - Sacramento! We're thrilled to hear that our team surpassed your expectations in knowledge, price, and quality. It's wonderful that Steve's expertise and humor made such a positive impression, and that Graham kept you well-informed throughout the project. We're also pleased that you found our installation team from professional and courteous. Your satisfaction with our materials and overall service is truly rewarding. We look forward to working with you on future projects and appreciate your recommendation to others. Thank you for choosing Rose Remodeling - Sacramento for your remodeling needs!

Review in Lincoln, CA

Verified · Lincoln, CA · Mar 26 2026

I am not likely to recommend Rose Remodeling to a friend because I am not happy with them at all; they started my job 7 weeks ago and still haven't completed it to meet code, and they don't return or make phone calls.

Response

Rose Remodeling - Sacramento I sincerely apologize for the deeply disappointing experience you've had with Rose Remodeling - Sacramento. We've clearly fallen short in multiple areas, from project completion to communication and customer service. Your feedback about the delayed completion, lack of responsiveness, and issues with code compliance is alarming and unacceptable. We take these concerns very seriously and will address them immediately. I'll personally ensure that our team reaches out to resolve these issues promptly. We value your business and understand your frustration. Please allow us the opportunity to make this right and demonstrate the level of service Rose Remodeling - Sacramento should consistently provide.

Granath

Verified · San Jose, CA · Mar 24 2026

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - I expected good work and got it.

Response

Rose Remodeling - Sacramento Thank you for your positive feedback, Granath! We're thrilled that Rose Remodeling - Bay Area met your expectations. It's wonderful to hear that Nick's workmanship impressed you, and we appreciate your kind words about Brandon and Ryan. We're glad we could quickly address the issue with the grab bars to ensure everything matched perfectly. Your satisfaction is our priority, and we're delighted that our team's efforts, from sales to installation, contributed to a great experience. We value your recommendation and look forward to serving you again in the future.

Casale

Verified · Elk Grove, CA · Mar 23 2026

Response

Rose Remodeling - Sacramento Casale, thank you for your feedback on Rose Remodeling - Sacramento. We're pleased you appreciated Roman's workmanship and our quality materials. However, we sincerely apologize for the communication issues, particularly with Richard, and the final inspection failure. We understand this has significantly impacted your experience. At Rose Remodeling - Sacramento, we're committed to resolving these concerns promptly. We'll address the inspection issue immediately and improve our communication processes. Your satisfaction is our priority, and we'd like the opportunity to make this right. We value your business and hope to regain your trust.

Tichauer

Verified · Roseville, CA · Mar 23 2026

Additional comments

Project Coordinator

Project Coordinator - Good communication…..always let me know what’s going on.

Response

Rose Remodeling - Sacramento Thank you for your detailed feedback, Tichauer. We're thrilled that Sergei's workmanship and Graham's communication met your expectations at Rose Remodeling - Sacramento. We appreciate your high marks for installation quality and materials. We're concerned about the shower splash issue you experienced. While Eric aimed to address your concerns, we understand the outcome didn't fully meet your expectations. We'd like to discuss potential solutions to improve your shower experience. Your satisfaction is our priority, and we're committed to ensuring you're completely happy with your remodel. Please let us know how we can further assist you with this matter.

Review in Rocklin, CA

Verified · Rocklin, CA · Mar 23 2026

Additional comments

Installation

Installation - Frederick and team were thorough, careful and cleaned everything as they went along; very easy to work with. As noted above they even repositioned my shower entry for me when it was marked on the diagram.

Response

Rose Remodeling - Sacramento Thank you for your detailed feedback on your experience with Rose Remodeling - Sacramento. We're glad Frederick and the team provided excellent service and were able to rectify the shower entry issue. We apologize for the initial miscommunication regarding the diagram and appreciate your understanding. It's great to hear you're satisfied with the quality of materials and workmanship. We've noted your comments about the sales process and project coordination, and we'll use this feedback to improve our communication and planning. Rose Remodeling - Sacramento is committed to delivering exceptional service, and we appreciate the opportunity to serve you. Thank you for choosing us for your remodeling needs.

Loretta B.

Verified · Citrus Heights, CA · Mar 19 2026

Additional comments

Installation

Installation - We had two bathrooms remodeled and there were two different subcontractors. I was thrilled with the second set for the master bathroom. The other was touch and go. I didn't feel that I was respected. I would rate the master bath 5 stars and the other bathroom 4 stars.

Response

Rose Remodeling - Sacramento Loretta B., thank you for your glowing review of Rose Remodeling - Sacramento! We're thrilled that you were extremely satisfied with our work. It's wonderful to hear that our team, including Jeren, Graham, and Stonewood Construction, met your expectations. We appreciate your feedback on the bathroom remodels, especially your 5-star rating for the master bathroom. We're glad you enjoyed the added bench seat and that we successfully resolved the faucet issue. At Rose Remodeling - Sacramento, we strive for excellence in every project, and we're delighted that we could deliver that for you. Thank you for your business and for recommending us!

Breiter

Verified · Citrus Heights, CA · Mar 16 2026

Additional comments

Installation

Installation - Eugene was great

Quality Of Materials

Quality Of Materials - So far, it looks good. Haven't used the shower as we are still finishing the floors.

Response

Rose Remodeling - Sacramento Breiter, thank you for your detailed feedback on your experience with Rose Remodeling - Sacramento. We sincerely apologize for the communication breakdown regarding your desired features and the extended installation time. Your concerns about the sales process and project coordination have been noted. We're glad Eugene provided great installation service, but we understand this doesn't make up for the other shortcomings. We take full responsibility for not meeting your expectations and will use your feedback to improve our processes. We'd like to discuss how we can address the missing features and ensure your complete satisfaction. Please contact us directly so we can make this right and deliver the bathroom you envisioned.

Rose Remodeling - Sacramento

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Rose Remodeling - Sacramento

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