Rose Remodeling was super easy to work with. We love the finished product.
Installation - Fred is outstanding!! His experience is superior.
Areas Of Satisfaction - Installation of our Grand Shower by Fred is FABULOUS!
Areas For Improvement - They are profesional and love the quality and it is very affordable I am very pleased
Areas Of Satisfaction - They made my bathroom really nice in very short time
Areas Of Satisfaction - all so far
The scheduling to get the permit from the city took quite a while when I was told the work was about to start. Rose Remodeling should take that into account during the planning.
Areas Of Satisfaction - Rose Remodeling met my expectations with the installation. Everything seems to be working well.
Sales Knowledge - Josh did a great job! See note above
Project Coordinator - Richard contacted us about every step and answered his phone when we had questions, knew the answers, called us back when requested or needed.
Installation - Fred as I stated above was amazing at his job, very professional, clean and made our shower look amazing!
Product Walk Through - Shout out to the glass company you use. We are very pleased with the look and product.
Quality Of Materials - Josh talked to us about the quality of the materials that were being used for our shower project, Fred showed and talked about how and why the products are used.
Areas For Improvement - None they met and exceeded our expectations
Areas Of Satisfaction - We were very nervous about the remodel and Rose Construction made us feel relieved as the process started. We are very happy with how our shower turned out. We have referred our sister-in-law who lives in San Jose she is really hoping you work in her area! She loved our new shower also.
Sales Knowledge - Eric was amazing.
Areas Of Satisfaction - The coordinator had to coordinate the homeowner and renter schedules. He had to communicate with all of us. He went above and beyond. His name was Graham.
Sales Knowledge - Josh was a really nice young man. What always tickles me is when someone says, “Do you have any questions?” And one does not know what to ask. I always say, “I probably will as soon as you leave!” We did!
Installation - We had two sets of installers. Two men were here on Day 1 and two more on Day 3 and Day 4. Though Arabic was their preferred language, we were able, I think, to converse to an appreciable degree. They were all very nice guys and they did nice work.
Areas Of Satisfaction - The look is exactly as we agreed to with the sales person.
Sales Knowledge - Steve was fantastic! After hearing so many other sales pitches, it was really nice to hear someone who was actually using the product they were selling. He was knowledgeable, helpful, and had a great sense of humor.
Project Coordinator - Graham was great. He made sure I was kept informed at every step of the way. When one minor mishap occurred with the wrong part being ordered, he made sure it was rectified immediately.
Installation - The contractors that Rose Remodeling used (Stonewood Construction) were professional and courteous, keeping us updated on their progress and leaving the site spotless before leaving each day.
I am not likely to recommend Rose Remodeling to a friend because I am not happy with them at all; they started my job 7 weeks ago and still haven't completed it to meet code, and they don't return or make phone calls.
Areas Of Satisfaction - I expected good work and got it.
Project Coordinator - Good communication…..always let me know what’s going on.
Installation - Frederick and team were thorough, careful and cleaned everything as they went along; very easy to work with. As noted above they even repositioned my shower entry for me when it was marked on the diagram.
Installation - We had two bathrooms remodeled and there were two different subcontractors. I was thrilled with the second set for the master bathroom. The other was touch and go. I didn't feel that I was respected. I would rate the master bath 5 stars and the other bathroom 4 stars.
Installation - Eugene was great
Quality Of Materials - So far, it looks good. Haven't used the shower as we are still finishing the floors.