We really liked that the company was local, and always willing to take our calls.
Excellent sales (Steven Ray Brown is charming and knowledgeable, but his follow up, especially with PG&E was absolutely awful.
Blue Mountain Solar Power takes a little longer to answer questions than average.
They are knowledgeable and professional and nice.
Our down payment was made 4/12/19. It took until 6/3/19 to turn the system on but the back up battery did not work properly. The delay here was not PG&E's fault. On delivery day it was discovered that wrong parts were ordered/delivered. After almost two weeks of delay the correct parts were finally delivered only to be wired incorrectly. It too k several days for this to be resolved but the backup system was still not working. It took nearly two more months and two visits from SolarEdge expert to discover that more equipment was needed to complete the installation. In short it seems that Steve Brown of Blue Mountain sold us what we were asking for but didn't have the expertise to deliver or install the same. He just told us what he thought we would like to hear.
Great work, very helpful, excellent installation, exceptionally great follow-up on questions!
Definitely! Share the great experience with family and friends.
If a friend asked I would most certainly recommend Blue Mountain to them.
I am very satisfied with their professional help.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Blue Mountain Solar Power as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys