We did not initially wish to post a review, but it has been requested with such insistence that we feel the need to oblige. Though the colors and the designs of the rooms match our original plan, nothing else went according to plan. From floods to poorly applied joint, toilets that needed to be replaced, damaged piece, and holes in the tilling... We do not feel that our project was treated with respect, particularly when it came to our concerns and requests that things be re-done. Additionally, the great many things that needed to be re-done were not re-done in a satisfactory manner. The manager was absent more days than he was present, and the workers were not given adequate directions. As always, there are things that were done very well, and things that were done poorly. However, things that were done poorly are unfortunately quite more numerous than things that were done well...
Recognized Excellence - I would like to recognize Dave.
Areas Of Satisfaction - They exceeded my expectations.
Additional Comments - I think they are wonderful and everyone should work with Dave.
Quality Of Materials - The floors were installed a week after everything else.
Areas Of Satisfaction - I was most satisfied with the workmanship quality.
Additional Comments - They renovated my first floor.
We were pleased with the quality of work completed by Bennington Builders. All the workers were extremely competent and polite. Extra care was taken to protect our floors and rugs while they work was completed.
Areas For Improvement - The job site could have been kept cleaner throughout the the work time.
Areas Of Satisfaction - The work was completed on schedule. All the work was done efficiently. We were informed in a timely manner of any charges for extra work or different materials.
Lead Source - We heard about Bennington Builders from our architect.
Communication - Dave always responded to my calls or emails in a quick and helpful way.
Areas Of Satisfaction - My job was very small and he did his best to work it into his schedule of much larger projects
Lead Source - I don't remember. Maybe direct marketing
Areas For Improvement - They could have better communicated the details of the project.
Areas Of Satisfaction - The overall quality of the project and finish were the most satisfying.
Lead Source - We found them on houze.com.
Areas Of Satisfaction - The advice given before the work was started, for example, better ways of doing something.
Lead Source - The president is a member of our church.
In general, the renovation was completed in a professional and timely manner. Employees were dependable and courteous. Problems that arose, including one unreliable subcontractor, were resolved quickly. Dave was willing to discuss ideas and find lower cost alternatives. I would recommend that if you have strong preferences for a product or design, you clearly state those and have them implemented as you wish. I have yet to call about the limited number of punchlist items, but expect them to be completed without problem. I would use Bennington Builders again for similar work.
We have hired Bennington Builders twice now. In both instances their work quality and performance was superb. We highly recommend Dave Bennington and his team.
Areas For Improvement - None
Areas Of Satisfaction - Quality of the end results, work ethic, experience, and costs.
Lead Source - Bennington was recommended by our architect.
Bennington Builders built us a fantastic new master bath. I would highly recommend them for any of your remodeling or home addition work.
They did a fabulous job all around!
Areas Of Satisfaction - The overall job and time management was great.
Lead Source - Our architect connected us with an agent.
Areas Of Satisfaction - I was most satisfied with Bennington Builders because they gave good advice and recommendations on materials. They have very nice subcontractors.
Lead Source - I heard about them because I got to church with them.
We have worked with other builders in the past and Bennington Builders put our trust back into quality of work and trust. They were so easy to work with and very professional! We will be using them again for future projects.
Lead Source - Referred from our landscaper
Areas Of Satisfaction - I was most satisfied with the quality! It was an outstanding experience. They know what needs to be done and are very professional.
Lead Source - One of our friends recommended Bennington Builders.
Bennington Builders worked with me to determine the scope of the project, made excellent suggestions, and did excellent work.
Areas Of Satisfaction - All of the work crews were hard working, pleasant, and highly competent.
Lead Source - A recommendation from an acquaintance with construction experience.
See the responses to questions 14 and 15 and Additional Comments below for a detailed discussion of Bennington Builders' excellent work.
Areas For Improvement - Bennington Builders never fell short of my expectations. In fact, Bennington Builders exceeded all of my expectations.
Areas Of Satisfaction - Dave Bennington and his crew exceeded all of my expectations. I n short, he and his crew were meticulous, efficient, highly skillful, prompt, patient, responsive, and polite. While renovating my condo, they kept dust and dirt to minimum. At the end of each work day, they neatly stored their tools and the construction materials. Dave and his crew did an excellent job of correcting a prior contractor and the original builder’s shoddy work.He has vendors with whom he has long-term, established relationships. The granite counter, flooring, carpeting, and plumbing fixture vendors that Dave recommended provided excellent service and high quality products. Dave only charged me for time and materials. Instead of charging a contractor’s markup, Dave arranged for me to pay the vendors directly.Dave has keen eye for design. With his guidance, I selected high quality, attractive granite counters, plumbing fixtures, bathroom lighting fixtures, laminate flooring, and carpeting.Dave and his crew did an excellent job of repainting the living room, stairway wall, foyer, dining room, kitchen, and bathrooms, repairing walls and ceilings, and installing shower tile. They finished many, many small repair jobs and improvements that I meant to complete, but never had the time to complete.See Additional Comments below for a expanded discussion of the work done. The Additional Comments provided specific examples of Bennington Builders' accomplishments.
Lead Source - Angie's List
Areas Of Satisfaction - Dave Bennington has done four projects for us over the last 10 years and has consistently done a top-quality job at the budget we set. He has.a passion for quality and practical craftsmanship, and is easy to work with.
Lead Source - Don't recall.
Dave Bennington clearly strives to produce the finest product his crew is capable of. He is on site and carefully manages each phase of your project. This is the second project Bennington Builders had completed fro us and we are very happy with the results.
Lead Source - Prior work
Lead Source - They were recommended to us.
They know what they are doing, have good quality work, and are very reliable. They always listen when I have a problem and solve it. They listen to what I want.
Employees & Subcontractors - I had a problem with a contractor. This was not with Bennington but with a subcontractor.
Areas Of Satisfaction - I was most satisfied with the crew's woodwork.
Lead Source - I heard about Bennington Builders from a recommendation on the Google group.
The end result what we wanted. I will warn consumers, unless you hire Bennington Builders up front to work with you to design the kitchen, don't expect anything but a cabinet installer and be treated like a second-rate customer.
Areas Of Satisfaction - The workmanship was great.
Lead Source - Our kitchen designer recommended them.
Dave Bennington offered up many cost effective suggestions that improved the overall outcome of the project. Dave and team thought out every detail and anticipated small issues with quality solutions. The tile work was impeccable with each cut and detail done with thought and foresight. As an executive of a national home builder I was particularly selective as to who would work on my project. After serving as my own project manager in the past, I was determined to outsource this one. I could not have chosen a better contractor than Dave as he managed every detail to deliver and even exceed expectations for quality and functionality.Perhaps the best surprise was how clean they all worked and how disruption was minimized throughout the process.
Areas Of Satisfaction - Dave Bennington offered up many cost effective suggestions that improved the outcome of the project. Dave and team thought out every detail and anticipated small issues with quality solutions. The tile work was impeccable with each cut and detail done with thought and foresight. Perhaps the best surprise was how clean they all worked and how disruption was minimized throughout the process.
Lead Source - Social Media
Areas Of Satisfaction - Great sub-contractors, who were so courteous and skilled. Just fabulous people to be in the house. Got it done on time, which was a primary reason for choosing them.
Lead Source - Friend
Bennington Builders renovated two bathrooms for us. They did excellent work. They kept the work site very clean. I would definitely recommend Bennington Builders to a friend or family member.
Areas For Improvement - They did a really good job.
Areas Of Satisfaction - I was most satisfied with the cleanliness and attention to detail.
Lead Source - I heard about Bennington Builders because they were recommend to me by a friend.
Areas Of Satisfaction - I was most satisfied with the timeliness of their work and that they kept stuck to the schedule.
Lead Source - I heard about them on Angie's List.
American Exteriors and Masonry built a beautiful walkway for me, and installed the same stone on my interior fireplace; they did a great job, and cleaned up the area very well after installation.
Kieffer's is always a pleasure to work with but I especially want to recognize Dustin Stehr. Dustin is not just another appliance sales rep he is also a Certified Kitchen Designer. I can confidently send my clients to Dustin and know that he will review our kitchen designs and offer our clients the... more
Cunningham's Rug Cleaning made my rug soft again. I hadn't realized how much it needed to be cleaned. They came to the house, moved my heavy furniture off the rug and took it away to be cleaned. They also repaired a frayed edge and return the carpet, placing the furniture back where it went. The... more
They did a nice job, they met expectations, and they followed up. It was done professionally and nicely, and it was done within the timeframe.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bennington Builders, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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