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Although the quality of the Marvin Infinity windows is fantastic, windows are only as good as the installation. The installers did a fantastic job, which a home energy audit indicated. The installers also accommodated my special request and my home looks unbelievable. Thank you WindowPro, for all... more
They are outstanding!
Everything was very professional, very courteous, and we are immensely satisfied with our windows.
They came out to Middlebass Island for our project. Both my wife and I would highly recommend them; they did a professional job.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Base Articles as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys