I have done so already.
Recognized Excellence - Sean Moran, who was our primary contact, was highly professional.
Areas Of Satisfaction - Having a pandemic hit mid-completion could have really derailed the project. Atlas Moran made adjustments and met the challenges caused by the pandemic.
We've already recommended Atlas Moran construction to others. From design to construction to closeout Sean, Tom, and the Atlas Moran Team were responsive, proactive, and transparent as they renovated major portions of our house. The quality and timeliness of their work was even more impressive as the pandemic complicated pretty much every aspect of the project. We hope to call on their services again in the future.
We hired Atlas Moran in the fall of 2018 to completely redesign and rebuild our 60-yr old 1 story rambler. What transpired over the following 17 months was a total transformation of our home. We reworked our entire first floor to be more open and functional, and added a 2nd story for a master suite, 2 bedrooms, office and laundry room. My wife and I have absolutely nothing but amazing things to say about Sean Moran and his team. The project was on schedule and on budget, aside from some upgrades that we chose to engage on during the project. There were no unpleasant surprises and certainly none of the horror stories we’ve heard from some people who undertake major projects with a builder of lesser quality.
Sean's build team was incredible - his subcontractors were top quality and our project lead was on top of every single detail. Sean’s architect, Matthew Guenther, was also great to work with and had an incredible knack for making our vision a reality. Our project was not easy, and my wife and I have some very particular tastes. Neither Matt nor Sean were ever fazed by our detailed questions and careful decision making process. I can’t recommend Sean and his team highly enough.
Recognized Excellence - Sean Moran goes above and beyond to ensure that everything is the way we imagined while being realistic in what we could afford within our budget. He is committed to setting realistic expectations and meeting them completely. Atlas Moran has amazing carpenters that we relied on. Craig's extensive experience and can do spirit on any vision we presented really impressed us. We knew that whatever we proposed was considered thoroughly and Craig would really be able to envision what we imagined. Craig worked closely to help us be able to create the dream parts of our dream home. Alex was clearly committed to precision, whether it was installing a window that would be perfectly symmetrical with the rest of the house, or matching lines throughout the home, I could see that Alex wanted the home to be the home he would be proud to live in. We were impressed with all of the vendors that we worked with through Atlas Moran.
Areas Of Satisfaction - The quality of work was important to us and lives up to every expectation we had. Staying on schedule was important, and we were not disappointed. Most importantly, Atlas Moran continues to follow through with the unexpected things that have cropped up after we moved in (a toilet bowl that kept refilling, HVAC adjustments). All workers on the project were good neighbors, they worked within reasonable times so as not to disturb our neighbors, and made sure that the construction site was clean and at the end of every day before they left. We were also impressed with the collaborative ways Sean worked with our architect. Our plans were drawn 10 years earlier, and Sean worked closely with Liz Craver (our architect) to make adjustments we requested to ensure we have a home that is beautiful and functional at the same time. Sean Moran wants us to be cozy and happy with our home and stands by every aspect of the process.
Additional Comments - We first worked with Atlas Moran on a bathroom renovation six years ago. We now have worked with this group for a complete major home renovation. We have been very satisfied with our project and we completely recommend using Atlas Moran for any renovation project you have.
Our experience with Atlas Moran Construction was excellent. The workmanship and professionalism was outstanding and our neighbors were also impressed with how their employees kept the site clean and conducted themselves while onsite. I would recommend Atlas Moran to our neighbors and friends.
Areas For Improvement - Atlas Moran met all of our expectations. The schedule on the project got off due to issues outside their control and efforts to keep the workmanship at the highest level. As these became known, we were consulted and communicated with.
Areas Of Satisfaction - Quality of the work, communications on progress, and how the project fit into our property. Very professional at all times and provided a product that is both appreciated for its style and relationship to our property.
I have hired Sean Moran and company to build a screened-in porch, renovate three bathrooms, and renovate my kitchen. In each instance, the work was completed in a very timely and professional manner. I have since referred Atlas Moran to a friend who has retained Sean to renovate a bathroom.
Absolutely fantastic experience from beginning to end. We could not be happier with the process and the end product and wouldn't change a thing. Sean and his entire team were phenomenal, professional, incredibly proficient and a pleasure to work with. We would recommend Atlas Moran to anyone.
Areas Of Satisfaction - Planning and communication. Sean was clear every step of the way and it made the process very easy and comfortable.
We had a wonderful experience with Atlss Moran Construction. I highly recommend them. Sean Moran is a consummate professional - always on time, always up front and honest and very responsive to questions and concerns.
Areas Of Satisfaction - We are thoroughly satisfied with our renovation. Atlas Moran did two bathrooms, a laundry room and a kitchen for us. It was a big job and it was a lot of work. The entire process was transparent. We could not be happier.
Sean Moran and his team are highly skilled and can execute large, complex renovation projects. They produce a quality finish. They are timely and responsive to the needs of the owner and will bring suggestions to enhance any project. They are reliable and hard working.
Our experience with Atlas Moran was very favorable and I would not hesitate to work with them again if I were to do another project. Our renovation made a huge difference in the curb appeal of our house as well as its functionality and beauty inside.
Expertise - We had some structural challenges (changes in load bearing walls--in particular) in our project which Atlas Moran handled very thoroughly and well. He worked closely with our architect and the construction went smoothly.
Professional & Organized - Sean is super prompt and quick to reply to our emails or phone calls. He was very attentive and thorough.
Schedule - We ended a few weeks after we had planned, but we had added a few things to the scope of the project. Overall, I was pleased with how closely they stayed on schedule.
Budget - Sean was very careful and sensitive about budget and it fell within the plan plus change orders that we agreed on. I appreciated how he researched options for us and presented them to us with pros and cons so we could make informed decisions.
Additional Comments - If I were to do another project, I would not hesitate to work with Atlas Moran again.
Atlas Moran Construction was a pleasure to work with and got the job done right.
Areas Of Satisfaction - I was most satisfied with the communication and the quality outcome.
Areas Of Satisfaction - They excelled in every way in building my two stores. I was most satisfied with the thoroughness, professionalism, the high quality work, their commitment to meeting our deadlines, and being very flexible. They really did whatever it took to get the job done.
Areas Of Satisfaction - I was satisfied with the quality.
Areas Of Satisfaction - Great customer service. Finished on time and on budget. Quality workmanship.
We enjoyed working with Atlas Moran Construction. All the sub contractors were courteous and proficient. We are enjoying the finished product and pleased to show it off to our friends and family. It is exactly what we had envisioned our home to be!
Additional Comments - Atlas Moran is a locally owned and operated construction company. They are invested in the Arlington community and we like to support local businesses. They have lived and loved the Arlington community for a very long time and work very hard to maintain good relations with the clients they serve. We are happy we chose Atlas Moran to do our renovation project.
We had a great experience and are so happy with how our large addition turned out. I'm thankful all the time for the great work Atlas Moran did when I look around my house.
Budget - Atlas Moran was very good about letting us know costs up front to allow us to make good decisions and to stay within our budget.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Atlas Moran Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys